Craigville Telephone Co. v. T-Mobile USA, Inc.

CourtDistrict Court, N.D. Illinois
DecidedNovember 16, 2020
Docket1:19-cv-07190
StatusUnknown

This text of Craigville Telephone Co. v. T-Mobile USA, Inc. (Craigville Telephone Co. v. T-Mobile USA, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Craigville Telephone Co. v. T-Mobile USA, Inc., (N.D. Ill. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

CRAIGVILLE TELEPHONE CO., d/b/a ) ADAMS WELLS INTERNET TELECOM ) TV, and CONSOLIDATED TELEPHONE ) CO., d/b/a CTC, ) ) Plaintiffs, ) ) No. 19 C 7190 v. ) ) Judge John Z. Lee T-MOBILE USA INC., and ) INTELIQUENT, INC., ) ) Defendants. )

MEMORANDUM OPINION AND ORDER In this putative class action, local phone companies claim that T-Mobile USA Inc. (“T-Mobile”) and Inteliquent, Inc. (“Inteliquent”) (collectively “Defendants”) intentionally refrained from fixing connection issues that interfered with calls placed by cellular phones to landline telephones located in rural areas. Instead, Plaintiffs contend, T-Mobile and Inteliquent utilized fake ring tones that led consumers to mistakenly blame local phone companies for those problems. Based on that conduct, Craigville Telephone Co. (“Craigville”) and Consolidated Telephone Co. (“Consolidated”) (collectively “Plaintiffs”) bring claims under the Communications Act, 47 U.S.C. § 201 et seq., (Counts I to III); and the Racketeer Influenced and Corrupt Organizations Act (“RICO”), 18 U.S.C. § 1961 et seq. (Counts IV and V); as well as several state-law tort claims (Counts VI to VIII). Defendants have moved to dismiss. Alternatively, Inteliquent has moved to stay the case and refer certain questions to the Federal Communications Commission (“the Commission”). And a group of local phone companies has sought to intervene.

For the reasons below, the motions to dismiss are granted in part and denied in part, the motion to refer is denied, and the motion to intervene is denied as moot. I. Background1

A. The Telecommunications Landscape

Most of the time, when a consumer initiates a call, multiple telecommunication carriers work together to route that call to the intended recipient. Am. Compl. ¶ 34, ECF No. 19. As relevant here, these carriers fall into three broad categories: • Mobile Carriers: As the name suggests, mobile carriers transmit calls between the cell phones of mobile subscribers to and from nearby wireless towers. Id. ¶ 49. From there, mobile carriers turn the calls over to intermediate providers, who handle the long-distance portion of each connection. Id. T-Mobile is a mobile carrier. Id. ¶ 48. • Intermediate Providers: Usually, mobile carriers “do not build and operate wireline networks.” Id. ¶ 50. Instead, they “rely on . . . networks of unaffiliated intermediate providers . . . to provide the transport services required.” Id. Starting from the wireless towers closest to the originating cellular phones, intermediate providers route calls to the local exchange carriers (“LECs”)

1 In analyzing a motion to dismiss, the court “accept[s] as true all well-pleaded factual allegations and draw all reasonable inferences in favor of the plaintiff.” Heredia v. Capital Mgmt. Servs., L.P., 942 F.3d 811, 814 (7th Cir. 2019). responsible for delivering them to the final destination (otherwise known as “terminating” them). Id. Inteliquent is an intermediate provider. Id. ¶ 53. • Local Exchange Carriers: Called “LECs” for short, these carries “typically

own or lease the [landlines] that connect directly to homes and businesses.” Id. ¶ 34. For that reason, they “provid[e] the portion of the route closest to the calling and called parties” for calls “terminating to a traditional landline telephone.” Id. Craigville and Consolidated are LECs. Id. ¶ 36. Compared with other carriers, LECs typically incur higher costs to build and maintain their networks. Id. ¶ 31. To help LECs recover those expenses, the Commission has introduced a system of intercarrier compensation. Id. Under that

regime, mobile carriers and intermediate providers pay “access charges” for each call LECs complete.2 Id. ¶ 58. Those fees are especially steep for calls that terminate with rural LECs. Id. ¶ 31. Because access charges account for a substantial portion of mobile carriers’ and intermediate providers’ expenses, they have an incentive to reduce the volume of calls they route to rural LECs. Id. ¶¶ 63–70.

B. The Consent Decree Calls meant for recipients in rural areas often suffer from delayed or degraded connections. Id. ¶ 97. “[T]o mask the silence the caller would otherwise hear during

2 The Commission is in the process of revising the rules that require carriers to pay access charges. See Am. Compl. ¶ 61; Eliminating Ex Ante Pricing Regulation and Tariffing of Telephone Access Charges, 85 Fed. Reg. 30,899 (proposed May 21, 2020) (to be codified at 47 C.F.R. pts. 51, 54, 61, 69). excessive call setup time,” some carriers play a ring tone that makes it appear to the caller that the recipient’s phone is ringing, even when it is not. In re T-Mobile USA, Inc. (“Consent Decree”), 33 FCC Rcd. 3737, 3742 (2018). According to the Commission,

such “false audible ringing” occurs “when an originating or intermediate provider prematurely triggers audible ring tones to the caller before the call setup request has actually reached the terminating rural provider.” Id. The Commission has highlighted two harms associated with false ringing. First, “the caller may often hang up, thinking nobody is available to receive the call.” Id. Second, false ringing makes it “appear to the caller that the terminating rural provider is responsible for the call failure, instead of the originating or intermediate

provider.” Id. To avoid these problems, the Commission has adopted a rule forbidding “long-distance voice service providers” from deploying fake ring tones in this manner. See 47 C.F .R. § 64.2201(a). In 2016, rural LECs submitted several complaints about T-Mobile to the Commission. Consent Decree, 33 FCC Rcd. at 3742. When the Commission’s enforcement arm opened an investigation, T-Mobile acknowledged that it had

inserted false ringtones into some of its subscribers’ calls. Id. Based on that admission, the Commission estimated that T-Mobile “likely injected” ring tones “into hundreds of millions of calls each year.” Id. Not long after the investigation began, T-Mobile signed a consent decree conceding that it had violated the rule prohibiting the “insertion of false ring tones.” Id. at 3744. T-Mobile also admitted that it “did not correct problems with its Intermediate Providers’ delivery of calls to consumers in certain rural [LECs].”3 Id. T-Mobile agreed to alter its operating procedures, create a compliance plan, and pay a $40 million civil penalty. Id. at 3744–47.

C. The Alleged Scheme T-Mobile serves more than eighty million subscribers. Am. Compl. ¶ 18. It engages Inteliquent to handle the long-distance portion of most of those subscribers’ calls. Id. ¶ 196. Working together, T-Mobile and Inteliquent have implemented what industry insiders call “least-cost routing.” Id. ¶¶ 74, 127–29. That strategy seeks to minimize expenses by dispatching calls to the cheapest “carrier options for a given route.” Id. Sometimes, however, lower costs come at the price of degraded service.

Id. ¶ 76. The crux of Plaintiffs’ complaint is that T-Mobile and Inteliquent adopted least-cost routing, recognized that it resulted in poor connection rates for calls to rural areas, and yet refrained from taking corrective action. Id. ¶¶ 76, 77. Instead, Plaintiffs say, T-Mobile sought to conceal those problems by inserting fake ring tones into certain calls. Id. ¶¶ 183, 289. Although Plaintiffs are uncertain of Inteliquent’s precise role in that aspect of the scheme, they allege that Inteliquent

routed many of the T-Mobile’s calls at issue, reaped economic rewards from the insertion of fake ringtones, and knew or should have known about that practice. Id. ¶¶ 172, 176–77.

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Craigville Telephone Co. v. T-Mobile USA, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/craigville-telephone-co-v-t-mobile-usa-inc-ilnd-2020.