Cowboys Concert Hall-Arlington v. Bruce Jones

Court of Appeals of Texas·Decided May 1, 2014·No. 02-12-00518-CV·Published

Opinion

COURT OF APPEALS

SECOND DISTRICT OF TEXAS

FORT WORTH

NO. 02-12-00518-CV

COWBOYS CONCERT HALL- APPELLANT ARLINGTON, INC.

V.

BRUCE JONES APPELLEE

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FROM THE 17TH DISTRICT COURT OF TARRANT COUNTY ----------

MEMORANDUM OPINION 1

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Appellant Cowboys Concert Hall–Arlington, Inc. (Cowboys) appeals from the trial court’s judgment entered in favor of appellee Bruce Jones (Bruce) after a jury verdict. We affirm the trial court’s judgment in part but reverse the trial court’s gross-negligence and exemplary-damages judgment and render a take- nothing judgment on those issues. We also reverse the trial court’s judgment

1 See Tex. R. App. P. 47.4.

awarding past-medical expenses and render a judgment in the appropriate amount. See Tex. R. App. P. 43.2(a), (c), 43.3.

I. BACKGROUND

A. COWBOYS AND ITS BOUNCERS Cowboys is a large dance hall and nightclub in Arlington that has a dance floor, a mechanical bull, a gaming area, a performance stage, and five bars located on three levels. On a busy night, Cowboys draws approximately 1,500 people. Cowboys employees routinely ask an average of three to four people to leave the club each night, and fights occur on a nightly basis. Further, the Texas Alcohol and Beverage Commission (the TABC) has investigated multiple “problems” at Cowboys, including employees possessing marijuana on the premises and minors drinking alcohol in the parking lot.

All Cowboys employees are trained through the TABC to recognize when customers have consumed too much alcohol. As part of its staff, Cowboys hires “floormen,” which are commonly referred to as “bouncers.” Although Cowboys’ owner Michael Murphy stated that Cowboys tries to conduct background checks on any bouncer it hires, a background check was not a part of the personnel file of any of Cowboys’ employees. However, one bouncer had been told that a background check had been completed before he was hired. The bouncers’ duties were to keep the facility clean, talk with the customers, maintain the “party atmosphere through control,” and “watch for situations where people might be getting a little heated and trying to start something.” Bouncers also were

required to break up fights in the club and to ask patrons that were “out of control” to leave the club. The bouncers, who wear identifiable uniforms, communicate with each other and local police by radio. Arlington required Cowboys to have two uniformed police officers in the parking lot during business hours.

As part of their training, bouncers were supposed to review Cowboys’

policy manual and then would be assigned to accompany a head bouncer for two to three weeks, “and he would show them how to work their sections and what to look for and what to do.” 2 The policy manual cautioned employees that physical contact with customers should be avoided. Further, if an employee believed that a customer must be physically removed, that employee was instructed to consult with the manager about the next appropriate step. One of Cowboys’ former head bouncers stated that he had never received a copy of the policy manual and that he had not given one to the bouncers he trained.

B. BRUCE AND HIS FAMILY ARRIVE AT COWBOYS On April 5, 2008, at approximately 10:15 p.m., Bruce and several of his family members arrived at Cowboys: Kim Jones (Kim), Bruce’s wife; Jeremy Jones (Jeremy), Bruce’s son; Brenda Long (Brenda), Bruce’s sister; Darren Long (Darren), Brenda’s husband; and four of Bruce’s nieces and nephews. That night, the lead bartender at Cowboys was Melany Jacoby, the head bouncer was

2 A Cowboys bouncer testified that this tag-along training lasted only one to two nights.

Randy Anderson, and the bouncers were Christopher McElroy, Chris Duncan, and Aaron Transome. McElroy previously had voiced “concerns” to the manager, Ryan Gurland, that Anderson “touched the patrons too much”; however, Anderson continued to work at Cowboys as a head bouncer.

When Bruce and his family arrived at Cowboys, they decided not to start a tab at the large bar by the entrance because they got a table near the dance floor, which was closer to a different bar. Each table located in the dance-floor area was near a small, elevated platform, which the drink waitresses occasionally would dance on. The group had been drinking before they left for Cowboys and continued drinking once they arrived. Jacoby noted that the group was happy and laughing when they arrived. Once the group sat at the table, Bruce jokingly pretended to try to get on the platform to dance with the drink waitress. The drink waitress told him to stop, which Bruce did. 3 Bruce spent the majority of the night at the table near the dance floor with Kim, Brenda, and Darren. Jeremy and the other nieces and nephews did not stay at the table and were in other areas of the club.

At approximately 11:15 p.m., Bruce and Jeremy approached the bar Jacoby was stationed at. Jacoby noticed that they were “agitated” but she served them two beers. After they left the bar area, she notified the bouncers to

3 Bruce testified that the drink waitress did not tell him to stop, and Darren stated that he did not hear the drink waitress say anything to Bruce. Brenda, however, heard the drink waitress tell Bruce to stop.

keep an eye on them because they seemed upset. Around that same time, Bruce had returned to the table and expressed that he was ready to leave; however, Darren convinced the group to stay until midnight.

C. JEREMY’S THREE STRIKES McElroy averred that Jeremy was a problem that evening. At some point, McElroy was called to a table near the dance floor because Jeremy was dancing on the platform with a drink waitress. McElroy went to the platform and told Jeremy to get down, which he did. Later, McElroy received a second call about Jeremy again being on the platform. McElroy again got Jeremy to climb down and told Jeremy if he did it again, the whole group would be asked to leave Cowboys. The group told McElroy, “[I]t’s not a problem, we’ve got him.” A short time later, however, McElroy again was called to the platform because Jeremy had climbed back up to dance. When he got this third call, McElroy was “out back” smoking marijuana with the mechanical-bull operator. McElroy went back inside to the table and saw Jeremy “coming down” from the platform. Jeremy told McElroy, “It’s going to take more than you to get me out of here.” When Jeremy began to walk off, McElroy told Anderson and Duncan that Jeremy “needed to call it a night” and asked them to escort Jeremy out of Cowboys.

D. DUNCAN CONFRONTS THE GROUP No other evidence indicated that Jeremy’s behavior was the reason the group was asked to leave Cowboys, and Jeremy denied being approached by a bouncer that night. At some point, Bruce had left the foursome’s table to watch

the mechanical bull, which was on a different level of the club. When Bruce returned to the table, which was about ninety minutes after Bruce’s previous attempt to dance with the drink waitress, Duncan approached Bruce and asked him to step off to the side. Duncan stated that he approached Bruce because he had received a report that a man had fallen near the mechanical bull. Duncan said that when he told Bruce that he needed to stop drinking, Bruce and his family became hostile and cursed at him. Duncan then told them that they had to leave the club.

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