Cottrell v. AT&T Inc.

District Court, N.D. California·Decided March 17, 2021·No. 3:19-cv-07672·Unknown

Opinion

DAVID COTTRELL, Case No. 19-cv-07672-JCS

Plaintiff, ORDER GRANTING IN PART v. MOTION FOR LEAVE TO AMEND AND DENYING ADMINISTRATIVE AT&T INC., et al., MOTION TO FILE UNDER SEAL Defendants. Re: Dkt. Nos. 66, 67

Plaintiff David Cottrell moves for leave to amend to add claims against two additional affiliates of Defendants AT&T Inc., Pacific Bell Telephone Co., and DIRECTV LLC (collectively, “AT&T”). AT&T does not oppose Cottrell amending to add claims against AT&T Services, Inc., but opposes the addition of claims against AT&T Mobility Services, LLC (“AT&T Mobility”) on the basis that such amendment would be futile. The Court finds the matter suitable for resolution without oral argument and VACATES the hearing previous set for March 19, 2021. For the reasons discussed below, Cottrell’s motion for leave to amend is GRANTED except as to a claim the Court previously dismissed, and his related administrative motion to file under seal is DENIED. Cottrell shall file public versions of all documents sought to be sealed no earlier than March 22, 2021 and no later than March 29, 2021, and an amended complaint no later than March 31, 2021.1 Cottrell alleges that AT&T billed him for a video streaming service, DirecTV Now, that he expressly declined to purchase during a telephone call with AT&T customer service representatives, and asserts a variety of consumer protection claims based on that alleged deception on behalf of a putative class of similarly situated consumers purportedly victimized by AT&T employees who had been pressured to use fraudulent sales methods. The Court previously denied a motion by AT&T to compel arbitration, an issue currently on appeal before the Ninth Circuit. Order re Mot. to Compel Arbitration & Stay (dkt. 37).2 The Court also denied in large part AT&T’s motion to dismiss certain claims under Rule 12(b)(6) of the Federal Rules of Civil Procedure, granting that motion only with respect to Cottrell’s claim under the California Customer Records Act (“CCRA”). Order re Mot. to Dismiss in Part 1st Am. Compl. (“MTD Order,” dkt. 49).3 According to Cottrell, recent disclosures in discovery support adding claims against AT&T Services and AT&T Mobility.4 See generally Mot. (dkt. 66). AT&T does not oppose amendment to add AT&T Services as a defendant because the call center with which Cottrell interacted was operated by AT&T Services. Opp’n (dkt. 68) at 2. AT&T argues that Cottrell’s allegations with respect to AT&T Mobility, however, are too conclusory to state a plausible claim, and that leave to amend would be futile because Cottrell does not allege that he used AT&T’s “Mobility” service, that he interacted with a retail store operated by AT&T Mobility, or that AT&T Mobility was otherwise responsible for his experience with allegedly fraudulent charges. See id. at 5–7. Cottrell argues in his reply that his proposed second amended complaint and documents submitted therewith support a plausible inference that AT&T Mobility was responsible for the sales incentive programs that pressured AT&T’s representatives to enroll him in a service he declined to purchase. See generally Reply (dkt. 72).

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Cottrell v. AT&T Inc., (N.D. Cal. 2021).

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