Corley v. Google, Inc.

316 F.R.D. 277, 2016 WL 4411820
CourtDistrict Court, N.D. California
DecidedAugust 19, 2016
DocketCase No. 16-CV-00473-LHK, Case No. 16-C V-02553-LHK
StatusPublished
Cited by22 cases

This text of 316 F.R.D. 277 (Corley v. Google, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Corley v. Google, Inc., 316 F.R.D. 277, 2016 WL 4411820 (N.D. Cal. 2016).

Opinion

ORDER GRANTING MOTIONS TO SEVER

Re: Dkt. No. 96 (No. 16-CV-00473-LHK)

Re: Dkt. No. 20 (No. 16-CV-02553-LHK)

LUCY H. KOH, United States District Judge

Plaintiffs in these cases, Corley v. Google, Inc. (“Corley”), and Amaral v. Google, Inc. (“Amaral”),1 are 879 individuals who had Google Apps for Education accounts from November 1, 2010 to April 30, 2014. Plaintiffs allege that Google, Inc. (“Google”) violated the Wiretap Act by intercepting and scanning Plaintiffs’ emails. Before the Court are Google’s motions to sever, filed in the Corley and Amaral cases. ECF No. 19 (“FAC”); ECF No. 96 (“Mot.”); 16-CV-2553, ECF No. 20. With the Court’s permission, Public Citizen, Inc. filed an amicus brief opposing Google’s motion to sever. Having considered the submissions of the parties, the relevant law, and the record in this case, the Court GRANTS Google’s motions to sever.

I. BACKGROUND

A. Factual Background

Google offers customers a “suite of integrated Google products or services” known as “Google Apps.” FAC ¶ 10. Google Apps for Education (“GAFE”) is a customized “version of Google Apps that Google offers to universities and other educational institutions ... for use by ... students, faculty, and staff.” Id. Among the products and services included in GAFE is Gmail, an email service. Id. GAFE users “receive email accounts and addresses with names that reflect the users’ Educational Institution affiliation, not an association with Google — e.g., jane.doe@ berkeley.edu.” Id.

Plaintiffs aver that, from November 1, 2010 until April 30, 2014, Google “seann[ed] and processed] the content of every email received by or sent from a Google Apps for Education user account to develop sophisticated individual profiles for Commercial Purposes.” Id. ¶ 12. These actions allegedly violated the Wiretap Act, which generally prohibits the interception of wire, oral, or electronic communications. 18 U.S.C. § 2611(1).

This is not the first time that GAFE users have brought a Wiretap Act claim against Google. In In re: Google Inc. Gmail Litigation (“Gmail”), 13-MD-2430 (N.D.Cal.), a multidistrict litigation assigned to the undersigned judge, nine plaintiffs asserted a Wiretap Act claim on behalf of GAFE and non-GAFE Gmail users.

On October 26, 2013, plaintiffs in Gmail moved for “certification of ... four classes and three subclasses.” In re Google Inc. Gmail Litig., 2014 WL 1102660, *10 (N.D.Cal. Mar. 18, 2014). One such sub-class, the “Education Class,” sought to represent “[a]ll Google Apps for Education users who have, through their Google Apps for Education accounts, sent an email to an ‘@gmail. com’ address or have received an email.” Id.

In denying class certification to the Education Class, the Court first noted that the Wiretap Act is not violated if either party to a communication consents to its interception. With this exemption in mind, the Court went on to note that, in order to create a Gmail account, all Gmail users — both GAFE and non-GAFE — had to agree to Google’s Terms of Service (“TOS”) and Privacy Policy. Id. at *3.

From April 16, 2007 to March 1, 2012, Google’s TOS stated that it would “pre-screen, review, filter, modify, refuse or remove any or all Content from any Service”— including Gmail — in order to monitor “objectionable” content. Id. From 2010 to March 1, 2012, Google’s Privacy Policy stated that, “when you send email or other communications to Google, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.” Id. at *4.

After March 1, 2012, Google amended its TOS such that all Gmail users would now have to agree to “give Google ... a world[280]*280wide license to use ... and distribute [user] content.” Id. at *3. The Privacy Policy also changed on March 1, 2012, and “stated that Google could collect information that users provided to Google, cookies, log information, user communications to Google, information that users provide to affiliated sites, and the links that a user follows.” Id.

In April 2014, after this Court’s Gmail order, Google amended its Privacy Policy to state that the email of GAFE and non-GAFE users would be analyzed. Matera v. Google, Inc., 15-CV-4062 (N.D.Cal), ECF No. 20-2 at 3 (“Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.”).

In addition, from 2011 to 2012, Google also maintained a “Privacy Center” website which stated that “Google scans the text of Gmail messages in order to filter spam and detect viruses. The Gmail filtering system also scans keywords in users’ email which are then used to match and serve ads.” 2014 WL 1102660, *6. From 2009 to 2014, Google maintained other webpages, blogs, and online tools to provide information on its interception and scanning practices. See id. at *4-*5. There was also media coverage of Google’s scanning practices, including New York Times, National Public Radio, and Washington Post articles and reports. Id. at *7.

Aside from these generally applicable disclosures that were made to all Gmail users (both GAFE and non-GAFE), each educational institution appeared to have a unique privacy policy. As noted in Gmail, “the educational institutions with whom Google contracted were ... required to obtain the necessary authorizations from end users for Google to provide its services.” Id. at *6. These authorizations were to disclose, at the very least, the TOS and Privacy Policies described above. However, because Google had a separate contract with each educational institution, “Google [did] not mandate how these educational institutions receive[d] such authorizations, nor [was] that process uniform between various educational institutions.” Id. There were “substantial differences between how each of the [educational] institutions approaehe[d] disclosures,” and “it is unclear ... what disclosures ... each [GAFE] user saw before registering for an account.” Id.; see also id. at *15 (“Google had no single policy that required all Google Apps Administrators to provide the same disclosures to end users.”).

“Some institutions’ disclosures [were] quite explicit. For example, Western Piedmont Community College [told] its users that ‘Google does use software or a “bot” to scan Gmail emails for key words for the purposes of targeted advertising.’ Similarly, the University of Aaska state[d] that ‘For use in targeted advertising on Google’s other sites, and if your email is not encrypted, software (not a person) does scan your mail and compile keywords for advertising.’ Meanwhile, other universities, such as the University of the Pacific, merely incorporate^] Google’s disclosures by citing to the TOS and Privacy Policies.” Id. (citations and alterations omitted). Moreover, “it is not clear that end users even had to look at these disclosures before they could create them accounts.” Id.

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316 F.R.D. 277, 2016 WL 4411820, Counsel Stack Legal Research, https://law.counselstack.com/opinion/corley-v-google-inc-cand-2016.