Oliveira v. Language Line Services, Inc.

CourtDistrict Court, N.D. California
DecidedFebruary 24, 2025
Docket5:22-cv-02410
StatusUnknown

This text of Oliveira v. Language Line Services, Inc. (Oliveira v. Language Line Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Oliveira v. Language Line Services, Inc., (N.D. Cal. 2025).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 SHARON OLIVEIRA, et al., Case No. 5:22-cv-02410-PCP

8 Plaintiffs, ORDER GRANTING MOTION FOR 9 v. FINAL APPROVAL OF SETTLEMENT AND GRANTING IN PART MOTION 10 LANGUAGE LINE SERVICES, INC., et FOR ATTORNEYS’ FEES, COSTS, al., AND SERVICE AWARDS 11 Defendants. Re: Dkt. Nos. 75, 76 12 13 Before the Court are plaintiffs’ unopposed motions for final settlement approval and for 14 attorneys’ fees, costs, and service awards. For the following reasons, the Court grants the motion 15 for final approval and grants in part the motion for fees, costs, and service awards. 16 BACKGROUND 17 This is a collective and class action employment lawsuit filed by named plaintiffs Sharon 18 Oliveira and Simone Franco de Andrade Boyce against two California-based companies, 19 defendants On Line Interpreters, Inc. (OLI) and Language Line Services, Inc. (LLS). Plaintiffs 20 were full-time interpreters for defendants, which offer interpreter services to consumers and hire 21 interpreters throughout the United States as nonexempt employees who are paid an hourly wage 22 and entitled to overtime pay. Oliveira was employed in California from November 21, 2018 to 23 May 31, 2019 and then in Ohio from June 1, 2019 to November 30, 2020. Boyce was employed in 24 California from March 8, 2020 to December 17, 2021.1 25 Plaintiffs allege that defendants failed to pay them minimum and overtime wages earned, 26 failed to provide compliant rest and meal breaks, failed to provide accurate wage statements, failed 27 1 to reasonably reimburse employees for business expenses, required impermissible “off-the-clock” 2 work, and engaged in unfair business practices. In their operative January 2023 complaint, 3 plaintiffs asserted violations of the federal Fair Labor Standards Act (FLSA), various California 4 labor laws, California’s Private Attorneys General Act (PAGA), and the Ohio Minimum Fair 5 Wage Standards Act. 6 After the operative complaint was filed, the parties engaged in substantial discovery and 7 two rounds of mediation before reaching the proposed settlement. The parties initially engaged in 8 informal discovery, and defendants produced their policies and procedures as well as timekeeping 9 and payroll records. Plaintiffs provided these materials to their retained experts to estimate 10 damages for the class/collective members. The parties participated in a full day of mediation on 11 April 10, 2023, but the case did not settle. The parties thereafter engaged in formal discovery from 12 May to December 2023. The parties’ discovery efforts involved an in-person deposition as well as 13 written discovery, including requests for production, form and special interrogatories, and requests 14 for admission. Soon after, the parties agreed to participate in a second mediation on February 17, 15 2024. At the conclusion of this mediation session, the parties agreed upon the proposed settlement, 16 which was initially presented as a mediator’s proposal. 17 On June 12, 2024, the parties moved for preliminary approval of a FLSA collective and 18 class action settlement, conditional certification of the settlement classes, appointment of class 19 representatives and counsel, approval of class notices, and setting of a final approval hearing. The 20 Court continued the initial hearing date and ordered the parties to provide supplemental briefing 21 addressing several issues. Plaintiffs submitted their supplemental brief and supporting evidence on 22 July 29, 2024, the Court heard argument on the motion for preliminary approval on August 1, 23 2024, and the Court granted preliminary approval on August 2, 2024. 24 As part of the settlement approval process, plaintiffs requested certification of three 25 classes: (1) the FLSA Collective, which includes all current and former OLI or LLS employee 26 interpreters in the United States from April 18, 2020 to April 1, 2024, and those who opted in after 27 notice was issued; (2) the California Class, which includes all current and former OLI or LLS 1 opt out after notice was issued; and (3) the Aggrieved Employees subclass which includes all 2 current and former OLI or LLS employee interpreters in California who were nonexempt or 3 hourly-paid employees from November 16, 2021 through April 1, 2024. Under the terms of the 4 settlement, defendants will contribute a total gross amount of $3,725,000. The parties propose 5 allocating $25,000 of that amount to service awards to the named plaintiffs and certain individuals 6 who have already opted into the FLSA collective action; $800,500 to the FLSA Collective; 7 $1,332,833.33 to the California Class; $56,250 to the Aggrieved Employees entitled to a portion 8 of the PAGA recovery; $168,750 to the Labor & Workforce Development Agency (LWDA) for its 9 portion of the PAGA recovery; $1,241,666.67 to attorneys’ fees and $50,000 to attorneys’ 10 expenses; and $50,000 to settlement administration costs. 11 The settlement includes a release of claims by members of the California Class and FLSA 12 Collective. Individuals who opt into the FLSA Collective are required to release all FLSA claims 13 that were or could have been pleaded based on the factual allegations in the first amended 14 complaint or any prior complaint. Individuals who do not opt out of the California Class are 15 required to release all federal and state law claims that were or could have been pleaded based on 16 the factual allegations in the first amended complaint or any prior complaint. The Aggrieved 17 Employees are required to release all claims under PAGA for all California Labor Code violations 18 that were pleaded in the first amended complaint or any prior complaint. 19 After preliminary approval, the parties provided notice of the terms of the settlement in 20 accordance with the preliminary approval order. Notice was provided by mail to 10,792 of the 21 10,959 California Class and FLSA Collective members—more than 98 percent. The deadline to 22 submit requests for exclusion, disputes, and objections was October 26, 2024, and the deadline to 23 submit an FLSA Collective opt-in form was November 12, 2024. As of November 27, 2024, out 24 of the 10,608 FLSA Collective members, 4,531 people opted in—a 42.7% participation rate. Out 25 of the 1,922 California Settlement Class members, no class member objected and only 6 people 26 opted out—a participation rate of 99.7%. 27 On November 27, 2024, plaintiffs moved for final approval of the FLSA, class action, and 1 awards; and settlement administrator costs. The Court heard plaintiffs’ motions on January 9, 2 2024. 3 LEGAL STANDARDS 4 I. Certification of the California Settlement Class and FLSA Collective 5 The Court must first confirm its prior determination that the requirements for certification 6 of the California Settlement Class under Federal Rule of Civil Procedure 23 and the FLSA 7 Collective under U.S.C. § 216(b) are met. Because a PAGA claim is a law enforcement action 8 brought by plaintiffs acting as the state’s designated proxy, it is not “a collection of individual 9 claims for relief” and therefore need not meet standards for class certification. Canela v. Costco 10 Wholesale Corp., 971 F.3d 845, 855 (9th Cir. 2020); see also Rodriguez v. Belfor USA Grp., Inc., 11 No. 22-CV-02071-VKD, 2024 WL 3012798, at *6 (N.D. Cal. June 13, 2024). 12 A. Rule 23 13 A class action may be certified for settlement only if it meets the requirements of Federal 14 Rule of Civil Procedure 23(a):

15 (1) the class is so numerous that joinder of all members is 16 impracticable;

17 (2) there are questions of law or fact common to the class;

18 (3) the claims or defenses of the representative parties are typical of the claims or defenses of the class; and 19

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Bluebook (online)
Oliveira v. Language Line Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/oliveira-v-language-line-services-inc-cand-2025.