Connie L. Jackson v. Trans Union, LLC

CourtDistrict Court, W.D. North Carolina
DecidedJune 2, 2026
Docket3:24-cv-01069
StatusUnknown

This text of Connie L. Jackson v. Trans Union, LLC (Connie L. Jackson v. Trans Union, LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. North Carolina primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Connie L. Jackson v. Trans Union, LLC, (W.D.N.C. 2026).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF NORTH CAROLINA CHARLOTTE DIVISION 3:24-CV-01069-MEO-DCK CONNIE L. JACKSON, ) ) Plaintiff, ) ) v. ) MEMORANDUM & ORDER ) TRANS UNION, LLC, ) ) Defendant. ) ) THIS MATTER is before the Court on Plaintiff’s Motion for Class Certification of Claims Against Defendant Trans Union, LLC (Doc. No. 39). For the reasons explained below, the Court will grant Plaintiff’s motion. I. LEGAL STANDARD Federal Rule of Civil Procedure 23(a) requires that a proposed class satisfy four criteria in order to be certified as a class action: numerosity, commonality, typicality, and adequacy of representation. Fed. R. Civ. P. 23(a)(1)–(4). Additionally, the Fourth Circuit has recognized that “Rule 23 contains an implicit threshold requirement” of “ascertainability.” ., 925 F.3d 643, 655 (4th Cir. 2019). Under this requirement, “a class cannot be certified unless a court can readily identify the class members in reference to objective criteria.” (quoting , 764 F.3d 347, 358 (4th Cir. 2014)). Once these initial requirements of 23(a) are satisfied, a plaintiff must then demonstrate that the proposed class meets the requirements of at least one of the three types of class action enumerated in Rule 23(b). A plaintiff seeking class certification bears the burden of proof, , 659 F.2d 1259, 1267 (4th Cir.

1981), and must present evidence that the putative class complies with Rule 23. at 357. However, the Court “has an independent obligation to perform a ‘rigorous analysis’ to ensure that all of the prerequisites have been satisfied.” at 358 (quoting in part , 564 U.S. 338, 350–51 (2011)). To satisfy this obligation, the Court may “probe behind the pleadings before coming to rest on the certification question.” , 569 U.S. 27, 33 (2013) (citation and internal quotation marks omitted). Ultimately, the decision to certify a

class action is within the discretion of the Court. ., 348 F.3d 417, 424 (4th Cir. 2003). II. FACTS AND PROCEDURAL HISTORY Plaintiff Connie L. Jackson alleges she was the victim of a debt collection scheme. (Doc. No. 53 ¶ 15). According to Plaintiff, as part of the scheme, Defendant Trans Union, LLC (“TransUnion” or “Defendant”), a consumer reporting agency,

furnished a consumer report about Plaintiff to non-party Liberty Credit Management (“Liberty”) in violation of the Fair Credit Reporting Act, 15 U.S.C. § 1681 (the “FCRA”). ¶¶ 13, 26–33. A. Defendant’s Relationship with Liberty In September 2014, Mitchell Evans established Liberty, a sole proprietorship. (Doc. No. 46-2 at 2–3). Shortly thereafter, Liberty—through Evans—submitted an application to receive credit reports as a TransUnion subscriber. (Doc. Nos. 46-1 at 6; 46-2 at 2–3). Liberty represented itself as a debt collector (Doc. No. 46-2 at 2) and informed Defendant that it intended to use credit reports “[i]n connection with

a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account to the consumer.” (Doc. No. 46-3). Before permitting Liberty to obtain consumer reports, Defendant credentialed Liberty. (Doc. No. 46-1 at 12). As part of that process, Defendant performed a series of checks to evaluate whether Liberty’s intended purpose to access consumer reports aligned with a permissible purpose under the FCRA. at 5. Among other things,

Defendant reviewed Liberty’s application and conducted an on-site inspection of Liberty’s physical address. at 6–7. Defendant and Liberty also executed a Master Subscriber Agreement, certifying that Liberty would not access consumer reports without a permissible purpose. at 7. At the time of Liberty’s credentialling in 2014, Defendant was unable to find any website or Google results for Liberty. (Doc. No. 42- 4 at 3). Defendant later recredentialed Liberty on at least one occasion in 2019. (Doc.

No. 46-1 at 12). Between 2020 and 2025, Defendant sold Liberty over 800,000 consumer reports.1 (Doc. No. 42-11 at 3–5). B. Plaintiff’s Experience In or about September 2022, Plaintiff received a debt collection letter from

1 Plaintiff’s allegations concern Defendant’s collection prioritization engine (“CPE”) reports. CPE reports aid debt collectors in prioritizing accounts for collection. (Doc. Nos. 46-7 at 9:18–10:1; 46 at 4). Blackwater Legal Group (“Blackwater”). (Doc. No. 40-2 at 2). In the letter, Blackwater claimed Plaintiff owed $980.76 for a line of credit and fraudulent bank activity Unless Plaintiff paid, Blackwater threatened “immediate legal action”

and warned that it would run Plaintiff’s credit report, which would “significantly impact [Plaintiff’s] credit score.” According to Plaintiff, Plaintiff owed nothing to Blackwater (Doc. Nos. 53 ¶ 19; 40-21 ¶ 6). After receiving the letter, Plaintiff obtained her TransUnion credit report and saw an inquiry from Liberty on August 19, 2022. (Doc. No. 40-3 at 2). C. FTC Action and Debt Collection Scheme On February 24, 2025, the FTC filed a sealed complaint (the “FTC Complaint”)

in the United States District Court for the Central District of California.2 (Doc. No. 40-1). The FTC Complaint alleged that Liberty and Evans, among others (the “FTC Defendants”), violated, among other things, the Fair Debt Collections Practices Act, 15 U.S.C. § 1692 (the “FDCPA”) by deceiving and threatening consumers into paying debts that consumers did not actually owe or the FTC Defendants did not have authority to collect. (Doc. No. 40-1 at 3–4). According to the FTC Complaint,

“Defendants’ fraudulent scheme include[d] sending consumers letters representing that (1) consumers owe some purported amount from an outstanding payday loan; (2) Defendants are law firms and plan on imminently filing a lawsuit; (3) consumers’ credit scores are being damaged due to these purportedly outstanding debts; and (4)

2 Compl., , No. 8:25-cv-00363-HDV-ADSx (C.D. Cal. Date), (Doc. No. 1). consumers can avoid a lawsuit if they pay to settle the purported debt.” ¶ 3. The court subsequently issued an temporary restraining order freezing the FTC Defendants’ assets and appointing a receiver (the “Receiver”). (Doc.

No. 40-6). On March 13, 2025, the Receiver filed a preliminary report with the court. (Doc. No. 40-7). The report detailed how Evans and his brother Ryan ran parallel debt collection operations through multiple companies including Liberty. (Doc. No. 40-7 at 10, 13–15). Under their business model, the FTC Defendants bought debt from a broker and “‘scrub[bed]’ [the debt] for bankruptcy via TransUnion and obtain[ed the] consumer’s personal information.” at 14. The FTC Defendants then sent letters demanding payment and threatening litigation.

According to the report, Evans acknowledged renting Liberty’s office “only to satisfy TransUnion’s physical office requirement.” (Doc. No. 40-7 at 14). The Receiver described the office as “tiny, with no equipment, no files, and no personnel.” at 4. Evans and his brother also acknowledged that they had not paid taxes in several years and did not use accounting software. at 8. Ultimately, the Receiver concluded that “[u]nlawful practices” had been central to the FTC Defendant’s debt

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