Conner v. Professional Medical Billing, Inc.

CourtDistrict Court, N.D. Indiana
DecidedJune 16, 2022
Docket1:20-cv-00183
StatusUnknown

This text of Conner v. Professional Medical Billing, Inc. (Conner v. Professional Medical Billing, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. Indiana primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Conner v. Professional Medical Billing, Inc., (N.D. Ind. 2022).

Opinion

UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF INDIANA FORT WAYNE DIVISION

ANGELA M. CONNOR, ) ) Plaintiff, ) ) v. ) Cause No. 1:20-CV-183-HAB ) PROFESSIONAL MEDICAL BILLING, ) INC., ) ) Defendant. )

OPINION AND ORDER

When COVID-19 hit, Plaintiff, like most parents of young children, faced the unenviable task of balancing work with childcare. After finding telework unworkable, Plaintiff requested paid leave under the Families First COVID Relief Act (“FFCRA”). Defendant, Plaintiff’s employer, denied that leave relying on the then-in-effect Department of Labor guidance. Still requiring leave, Plaintiff elected for unpaid leave under Defendant’s leave policy. When that leave ended, Plaintiff was returned to a position with the same pay rate, employee benefits, and seniority. But believing that she was wrongly denied leave under the FFCRA and the FMLA, Plaintiff filed suit seeking damages. Now before the Court is Defendant’s motion for summary judgment (ECF No. 18). That motion has been fully briefed. (See ECF Nos. 28, 30). The parties have submitted additional briefs, at the Court’s request, on the issue of Plaintiff’s eligibility under the FFCRA. (ECF Nos. 32, 35, 36). Having reviewed the briefing and the relevant law, the Court finds that summary judgment should be granted. I. Factual Background Defendant describes itself as a “full-service medical reimbursement management company.” (ECF No. 19 at 2). Plaintiff has worked for Defendant since February 2019. Plaintiff is also a single parent of a young daughter. For the first four months of her employment, Plaintiff was a Customer Service

Representative, mainly taking patient phone calls. She was then transferred to the role of Medical Billing Claim Follow-up/AR Representative, responsible for completing claim reports. From the beginning of her employment through April 2020, Plaintiff had no disciplinary issues other than two coachings for attendance. In early 2020, the COVID-19 pandemic began. In March 2020, Sherri Will (“Will”), Defendant’s Vice-President of Operations, emailed employees stating that telework would be available on a limited basis. Even so, Plaintiff began working from home that month. In early April 2020, Will emailed Plaintiff to check on the status of Plaintiff’s work. Will had noticed that two accounts had been removed from Plaintiff’s work list. Plaintiff confirmed that

the accounts had been removed, noting that work had been “sporadic.” Yet Plaintiff provided Will with a copy of a report she had completed. Will responded, questioning both the volume of Plaintiff’s work and Will’s ability to confirm that work had been completed. The next day, Plaintiff’s supervisor, Jennifer Ladd, emailed all employees in Plaintiff’s department asking them to come into the office once a week. Plaintiff responded that she could not, stating that no one could watch her daughter (whose school had been closed because of the pandemic) while Plaintiff was at work. Instead, Plaintiff offered to do other work instead of coming in to answer phones. Three days after Ladd’s department-wide email, Plaintiff emailed Will asking to take leave under the FMLA. The language of the email, however, makes it clear the request is really for leave under the FFCRA. Plaintiff notes that her daughter’s school and daycare have both closed, and that Plaintiff has had trouble working with her child at home. Will responded, stating that she would forward leave forms and that Plaintiff would need to provide proof that the daughter’s

daycare was closed. Plaintiff confirmed that she had requested proof of the closure and would provide it to Will. Later that same day, Will, Ladd, and Linda Pearce, Defendant’s President, called Plaintiff to discuss the request for leave. Plaintiff was informed that she was not eligible for paid leave under the FFCRA. Instead, Plaintiff was directed to file a request for unpaid leave. Finally, Pearce disclosed that she had learned about certain performance issues related to Plaintiff. While the performance issues were discussed, no further disciplinary action was taken. The next day, Pearce and Plaintiff exchanged emails about Plaintiff’s leave request. Pearce began the exchange by asking why Plaintiff could no longer telework. Plaintiff responded with a

long email, noting the problems she was having balancing work with parenting duties. At the end of her email, Plaintiff stated, “I had to have a heart to heart with myself and make a very tough decision to still take the unpaid FMLA for my daughter.” (ECF No. 19-2). Pearce then reiterated Defendant’s position that Plaintiff was not eligible for paid leave under the FMLA or the FFCRA. Pearce offered Plaintiff unpaid leave starting that day, April 14, 2020. Pearce made clear that Defendant would not hold Plaintiff’s job or guarantee that a job would be available when Plaintiff sought to return to work. In a later email, Pearce clarified to Plaintiff that the reason she was not eligible for paid leave was that she was “exempt” because Defendant was “an essential business.” The leave discussions did not go the way Plaintiff envisioned. So, later on the 14th, Plaintiff emailed Pearce to say that she felt she was “being punished.” Plaintiff explained that she believed she was entitled to paid leave “due to childcare circumstances” and told Pearce that she had contacted an attorney. Pearce responded by asking Plaintiff for a formal request for unpaid leave, including a start and end date. Plaintiff then stated that she would have the information to Pearce

“as soon as possible.” Plaintiff submitted the formal request for, and Defendant granted, unpaid leave. That leave began April 13 or April 20, depending on which party you ask. On April 21, 2020, Plaintiff disclosed more information about her daughter in support of her request for leave. Plaintiff disclosed, for the first time, that her daughter was having “serious behavior issues,” and had been diagnosed with ADHD, anxiety disorder, impulsive behavior, and sleep disturbances. Plaintiff believed that this qualified her for paid leave under the FFCRA. Pearce responded, this time stating that Plaintiff was not eligible for paid leave because she had been offered, and declined, telework options. Pearce then reiterated Defendant’s position that Plaintiff was on an unpaid leave of absence.

By late May 2020, Plaintiff was ready to return to work. She emailed Pearce and asked if a job would be available on June 15, when Plaintiff’s daughter could resume daycare. Pearce stated that Plaintiff’s job was no longer available but offered a job in customer service. When Plaintiff stated that the schedule for that job would not work, Will agreed to change the schedule to accommodate Plaintiff’s parenting needs. Will assured Plaintiff that the new job would be at the same pay rate as her former position. Indeed, the parties agree that Plaintiff resumed work with the same pay rate, employee benefits, and seniority. Plaintiff is still employed by Defendant and has been promoted in the meantime. II. Legal Discussion A. Summary Judgment Standard Summary judgment is warranted when “the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). The non-moving party must marshal and present the Court with evidence on which a

reasonable jury could rely to find in its favor. Goodman v. Nat’l Sec. Agency, Inc., 621 F.3d 651, 654 (7th Cir. 2010). A court must deny a motion for summary judgment when the nonmoving party presents admissible evidence that creates a genuine issue of material fact. Luster v. Ill.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Goelzer v. Sheboygan County, Wis.
604 F.3d 987 (Seventh Circuit, 2010)
Goodman v. National Security Agency, Inc.
621 F.3d 651 (Seventh Circuit, 2010)
Luster v. Illinois Department of Corrections
652 F.3d 726 (Seventh Circuit, 2011)
Nelson v. Napolitano
657 F.3d 586 (Seventh Circuit, 2011)
Barton v. Zimmer, Inc.
662 F.3d 448 (Seventh Circuit, 2011)
Laura A. Makowski v. Smithamundsen
662 F.3d 818 (Seventh Circuit, 2011)
Sandra L. Waldridge v. American Hoechst Corp.
24 F.3d 918 (Seventh Circuit, 1994)
Barbara Payne v. Michael Pauley
337 F.3d 767 (Seventh Circuit, 2003)
Donna Nicholson v. Pulte Homes Corp
690 F.3d 819 (Seventh Circuit, 2012)
Matthys v. Wabash National
799 F. Supp. 2d 891 (N.D. Indiana, 2011)
Smith v. Severn
129 F.3d 419 (Seventh Circuit, 1997)
National Parks Conservation Ass'n v. Jewell
62 F. Supp. 3d 7 (District of Columbia, 2014)
Nigg v. U.S. Postal Service
829 F. Supp. 2d 889 (C.D. California, 2011)

Cite This Page — Counsel Stack

Bluebook (online)
Conner v. Professional Medical Billing, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/conner-v-professional-medical-billing-inc-innd-2022.