Compaq Computer Corp. v. Procom Technology, Inc.

908 F. Supp. 1409, 1995 WL 728372
CourtDistrict Court, S.D. Texas
DecidedDecember 6, 1995
DocketCiv. A. 95-1338
StatusPublished
Cited by12 cases

This text of 908 F. Supp. 1409 (Compaq Computer Corp. v. Procom Technology, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Compaq Computer Corp. v. Procom Technology, Inc., 908 F. Supp. 1409, 1995 WL 728372 (S.D. Tex. 1995).

Opinion

FINDINGS OF FACT AND CONCLUSIONS OF LAW

HITTNER, District Judge.

In May, 1995, Compaq Computer Corporation (“Compaq”) filed suit against Procom Technology, Inc. (“Procom”). Compaq’s suit alleges that Procom has infringed its trademark, trade dress, copyright and patent rights, engaged in unfair competition, and in false advertising. Procom asserts several affirmative defenses to Compaq’s claims and also maintains that Compaq’s claims are barred by unclean hands and that Compaq has engaged in unfair competition. Procom also seeks declaratory judgment that Compaq’s patents are invalid.

The ease was tried to the Court on August 21, 1995 through August 23, 1995 on all except the patent claims. 1 After reviewing the *1414 evidence, the submissions of the parties, and the applicable law, the Court enters the following findings of fact and conclusions of law.

FACTUAL FINDINGS

A. The Parties

Compaq is a large computer company whose product line includes both hardware and software. Compaq advertises and sells all its products under its COMPAQ trademark. The name Compaq is well known throughout the United States and the world. The COMPAQ trademark is registered with the United States Patent and Trademark Office under registration number 1,467,066.

Procom is also a computer company whose relevant business is the sale and distribution of hard drives and hard drive trays for use with specific Compaq products.

B. Compaq Servers & Hard Drives

One of Compaq’s products is the ProLiant line of network servers. 2 The ProLiant server, like other servers, requires the use of hard disk drives 3 for data storage purposes. One of the attractive features of the ProLiant server is that the hard drives may be added or removed while the server is in operation. This feature is called “hot-pluggability.”

Compaq markets hot-pluggable hard drives specifically for use with its ProLiant servers. At issue in this lawsuit are three models of hot-pluggable drives: the 2 gigabyte (“GB”) drives which come in a “high-profile” and a “low-profile model,” and the 4 GB drive which has only one profile. All three of these drives are manufactured for Compaq by a third party, Seagate Technology, Inc. (“Seagate”). In addition to the Compaq drives, ProLiant servers are also compatible with hard drives sold by third parties.

C. Hard Drive Trays

Hard drives used with the ProLiant server are mounted on a tray specially designed to enable hot-pluggability. The tray consists of a plastic base containing a circuit board that plugs into the server to make the necessary connections.

Compaq sells trays designed for this purpose. Compaq trays may be used with both Compaq drives and third party drives. Compaq sells these trays separately as well as premounted with hard drives.

Compaq trays feature a light gray and medium gray color scheme. The trays have lights and icons which indicate the fight’s function. The placement of the lights is in part dictated by the design of the server. The server houses ■ the drives in individual bays, covered by a protective hinged panel. The panel contains slots through which the indicator lights may be viewed.

Compaq trays comply with Underwriters Laboratories’ safety requirements for electronic devices. The bottom of the tray contains no large openings through which a user might inadvertently touch the drive when removing the drive and tray from the server. This is important because the drives operate at high temperatures and can become quite hot.

During the development of the drives, Compaq discovered that there is a risk of data loss to surrounding drives when another hot-pluggable drive was inserted into the server. The cause of this potential problem is electrostatic discharge (“ESD”). To solve this problem, Compaq developed a special metal shield to dissipate the effects of ESD and protect data. A different shield was developed for each drive model.

D. Compaq Insight Manager

Customers purchasing a ProLiant server have the option of purchasing two additional *1415 items, the SMART controller and Compaq’s Insight Manager program (“CIM”). CIM was developed by Compaq in order to allow the network administrator to monitor the performance of the hard drives running in the server. CIM works in conjunction with the SMART Controller to track numerous elements in the ProLiant server and provide the network administrator warnings of potential problems. Based on this information, the network administrator can dispatch service technicians, call for warranty service, or take other action to remedy the problem.

Some of the components monitored by CIM are the hard drives used by the server. CIM reports certain data for all drives; however, the amount of data reported depends on the type of drive being used and whether the customer has received upgrade software from Compaq. For example, for all drives, including third party drives, CIM will report whether the drive is working, drive capacity, service hours, and firmware version. In addition, Compaq will provide a software upgrade to customers using third party drives which enable CIM to report supplementary information regarding the drive’s operating history. Finally, customers who use Compaq drives receive the full range of data the CIM is capable of reporting, including a feature known as prefailure warnings.

E. Prefailure Warnings & Threshold Values

One of the more desirable attributes of CIM is its ability to generate “prefailure warnings.” A prefailure warning is an indication to the network administrator that a drive has reached a point in its life where failure may be imminent. This allows the administrator to replace the drive prior to failure and avoid the risk of having the drive fail while in operation.

The prefailure warning program was developed as part of a warranty package provided by Compaq to those customers who buy Compaq drives. When a hard drive has degraded below a predetermined “threshold value,” a prefailure warning is triggered. Once this happens, Compaq will replace the drive that triggered the warning even though it has not actually failed. Although the pre-failure warning system was developed as part of a warranty program, CIM will continue to issue the warning even if the drive is no longer under warranty.

In designing the prefailure warning component of CIM, Compaq made several choices. Compaq had to determine both the number and the particular parameters which it would monitor through CIM. In addition, Compaq had to decide upon the appropriate threshold value for each of the five parameters selected. 4 In selecting the threshold value, Compaq had to consider the point at which the drive would actually fail and then select a threshold that would be reached before actual failure.

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Bluebook (online)
908 F. Supp. 1409, 1995 WL 728372, Counsel Stack Legal Research, https://law.counselstack.com/opinion/compaq-computer-corp-v-procom-technology-inc-txsd-1995.