Dreben, J.
On a cold and rainy November night in 2004, at [613]*613approximately 11:30 p.m., a man wielding a knife entered a Cumberland Farms convenience store in Pittsfield. The man demanded money from the cashier and, when a second employee entered the store a few minutes later, stabbed the latter. The defendant was convicted of armed assault with intent to rob (G. L. c. 265, § 18[¿>]), and assault and battery by means of a dangerous weapon (G. L. c. 256, § 15A[Z>]). Before us are his direct appeal from the judgments and his appeal from the denial of his motion for a new trial. The two appeals were consolidated.
The defendant claims that the judge erred in not declaring a mistrial on a second return of a deadlocked jury, see G. L. c. 234, § 34, and erred by discharging the lone hold-out juror, who had brought to the jury room legal definitions of the terms “reasonable doubt” and “moral certainty.” The defendant also argues, laying stress on the fact that in this case there were no positive identifications by the witnesses, that he was entitled to a new trial because his counsel was ineffective by failing, among other things, to introduce exculpatory evidence as to the mustache of the assailant, to move to suppress the partial identifications as being unnecessarily suggestive, and to request an honest but mistaken identification instruction. We affirm the convictions and the denial of the motion for a new trial.
1. Background. In addition to the facts previously recounted, the evidence viewed in the light most favorable to the Commonwealth included the following. The man entering the Cumberland Farms store on November 20, 2004, was of small build, about five feet, one inch to five feet, four inches tall, and had dark hair, a tan, a little mustache, and an accent described as “Spanish” or “something like that.” He wore a multicolored flannel plaid shirt, with a dark shirt underneath pulled up to cover the lower part of his face. After he entered the store, he demanded money and swung a knife at the cashier, Brian Provencher. He also attempted unsuccessfully to remove the cash register from the counter. During the scuffle, another Cumberland Farms employee, Robert Ryan, returned to the store and pulled the man by the neck, but retreated after he was stabbed superficially several times. The man fled. There were two customers in the store at the time of the attempted robbery, and a surveillance camera recorded the incident on videotape.
[614]*614Provencher called the police as soon as the man left. Pittsfield police officers received a report that a man in a plaid shirt had attempted to rob the Cumberland Farms store and had fled in the direction of Melville Street. Although the defendant was the only person seen by a police officer walking in that direction, he was not immediately taken into custody because he was wearing baggy grey sweatpants and a short-sleeved black T-shirt — not the clothing described in the report. His shoes were untied. Soon thereafter, however, police stopped him at a nearby street comer.
Within fifteen minutes of the incident, the two store employees and one of the store’s customers were brought (individually) to the corner where the defendant was standing next to police officers. It was still raining. Each of the witnesses observed the defendant from the back seat of a police cruiser across the street from the defendant. While none of the three could identify the defendant — none had seen his full face at the store — each testified that the height, hair color, and skin tone1 matched that of the would-be robber.2
The clothing and the knife that had been discarded by the would-be robber were soon found nearby, and all three of the witnesses identified the clothing as that worn by the intruder. The two store employees stated that the knife was like the one wielded by the robber. Each of the witnesses identified the man seen on the street comer as the defendant at trial.
The surveillance videotape that recorded the incident was shown to the jury. Although the videotape did not show the would-be robber’s face, it pictured his shoes. The shoes the defendant was wearing at the time of his arrest were an exhibit at trial.
2. Jury deliberations and discharge of deliberating juror. The case was submitted to the jury at 10:46 a.m. on January 25, 2006.3 At 2:45 p.m., the jury sent the judge a note stating:
“Sir, we are making no progress. We are completely divided. What do we do now?”
[615]*615The judge sent the note back, asking the jury to
“give the evidence due and thorough consideration and continue to attempt to reach a unanimous verdict on both indictments.”
At 4:15 p.m., the jury sent another note to the judge explaining that they had “continued to thoughtfully deliberate. We have evaluated all reliable evidence and yet have not reached a unanimous verdict. We are currently deadlocked at 11 to one.”4 After conferring with counsel, the judge told counsel he would recess for the evening and give the Tuey-Rodriquez charge in the morning.5 Before sending the jury home, he called them into the court room and instructed them to have no contact with any of the persons involved in the case, not to take any private views of the place about which they had heard testimony, to avoid and ignore any media coverage of the case, and not to discuss the case with anyone, including jurors, during this or any other recess. The judge did not specifically tell the jurors not to do any legal research during the overnight recess. He had, however, begun his charge by saying that the jury “must accept the entire body of law that I am now about to give to you.”
The next morning, the judge gave the jury the Tuey-Rodriquez charge. After the jury resumed deliberations, they sent the following note to the judge:
“We have two potential problems. First a juror looked up in 3 law dictionaries the definition of ‘reasonable doubt’ & ‘moral certainty’ & brought it into the room. Whether as a result or not she is in complete disagreement with the other eleven jurors. Nothing has changed since yesterday. She says she will not change her mind. What now?”
Defense counsel immediately moved for a mistrial, stating that the jury had been “hopelessly compromised.” The judge, however, pointed out that the jury were saying two things: not [616]*616only that they were deadlocked,6 but also that extraneous information had been brought into the deliberations. Counsel reluctantly conceded that the juror could be questioned as to what she had done. When questioned, the juror explained that as she was the widow of a lawyer, she had access to law books,7 she “did not realize [she] was violating” his instructions, and she had “difficulty recalling [his] instruction and the definition of reasonable doubt.” She further stated that “[b]ecause [she] was struggling with [her] decision, [she] needed to — refresh [her] memory of what reasonable doubt is . . . .” After this explanation, the juror was sent out of the court room, but not to the jury room. When the judge consulted with counsel, defense counsel indicated that it would prejudice his client to have another juror brought in with eleven jurors who already had made up their minds.
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Dreben, J.
On a cold and rainy November night in 2004, at [613]*613approximately 11:30 p.m., a man wielding a knife entered a Cumberland Farms convenience store in Pittsfield. The man demanded money from the cashier and, when a second employee entered the store a few minutes later, stabbed the latter. The defendant was convicted of armed assault with intent to rob (G. L. c. 265, § 18[¿>]), and assault and battery by means of a dangerous weapon (G. L. c. 256, § 15A[Z>]). Before us are his direct appeal from the judgments and his appeal from the denial of his motion for a new trial. The two appeals were consolidated.
The defendant claims that the judge erred in not declaring a mistrial on a second return of a deadlocked jury, see G. L. c. 234, § 34, and erred by discharging the lone hold-out juror, who had brought to the jury room legal definitions of the terms “reasonable doubt” and “moral certainty.” The defendant also argues, laying stress on the fact that in this case there were no positive identifications by the witnesses, that he was entitled to a new trial because his counsel was ineffective by failing, among other things, to introduce exculpatory evidence as to the mustache of the assailant, to move to suppress the partial identifications as being unnecessarily suggestive, and to request an honest but mistaken identification instruction. We affirm the convictions and the denial of the motion for a new trial.
1. Background. In addition to the facts previously recounted, the evidence viewed in the light most favorable to the Commonwealth included the following. The man entering the Cumberland Farms store on November 20, 2004, was of small build, about five feet, one inch to five feet, four inches tall, and had dark hair, a tan, a little mustache, and an accent described as “Spanish” or “something like that.” He wore a multicolored flannel plaid shirt, with a dark shirt underneath pulled up to cover the lower part of his face. After he entered the store, he demanded money and swung a knife at the cashier, Brian Provencher. He also attempted unsuccessfully to remove the cash register from the counter. During the scuffle, another Cumberland Farms employee, Robert Ryan, returned to the store and pulled the man by the neck, but retreated after he was stabbed superficially several times. The man fled. There were two customers in the store at the time of the attempted robbery, and a surveillance camera recorded the incident on videotape.
[614]*614Provencher called the police as soon as the man left. Pittsfield police officers received a report that a man in a plaid shirt had attempted to rob the Cumberland Farms store and had fled in the direction of Melville Street. Although the defendant was the only person seen by a police officer walking in that direction, he was not immediately taken into custody because he was wearing baggy grey sweatpants and a short-sleeved black T-shirt — not the clothing described in the report. His shoes were untied. Soon thereafter, however, police stopped him at a nearby street comer.
Within fifteen minutes of the incident, the two store employees and one of the store’s customers were brought (individually) to the corner where the defendant was standing next to police officers. It was still raining. Each of the witnesses observed the defendant from the back seat of a police cruiser across the street from the defendant. While none of the three could identify the defendant — none had seen his full face at the store — each testified that the height, hair color, and skin tone1 matched that of the would-be robber.2
The clothing and the knife that had been discarded by the would-be robber were soon found nearby, and all three of the witnesses identified the clothing as that worn by the intruder. The two store employees stated that the knife was like the one wielded by the robber. Each of the witnesses identified the man seen on the street comer as the defendant at trial.
The surveillance videotape that recorded the incident was shown to the jury. Although the videotape did not show the would-be robber’s face, it pictured his shoes. The shoes the defendant was wearing at the time of his arrest were an exhibit at trial.
2. Jury deliberations and discharge of deliberating juror. The case was submitted to the jury at 10:46 a.m. on January 25, 2006.3 At 2:45 p.m., the jury sent the judge a note stating:
“Sir, we are making no progress. We are completely divided. What do we do now?”
[615]*615The judge sent the note back, asking the jury to
“give the evidence due and thorough consideration and continue to attempt to reach a unanimous verdict on both indictments.”
At 4:15 p.m., the jury sent another note to the judge explaining that they had “continued to thoughtfully deliberate. We have evaluated all reliable evidence and yet have not reached a unanimous verdict. We are currently deadlocked at 11 to one.”4 After conferring with counsel, the judge told counsel he would recess for the evening and give the Tuey-Rodriquez charge in the morning.5 Before sending the jury home, he called them into the court room and instructed them to have no contact with any of the persons involved in the case, not to take any private views of the place about which they had heard testimony, to avoid and ignore any media coverage of the case, and not to discuss the case with anyone, including jurors, during this or any other recess. The judge did not specifically tell the jurors not to do any legal research during the overnight recess. He had, however, begun his charge by saying that the jury “must accept the entire body of law that I am now about to give to you.”
The next morning, the judge gave the jury the Tuey-Rodriquez charge. After the jury resumed deliberations, they sent the following note to the judge:
“We have two potential problems. First a juror looked up in 3 law dictionaries the definition of ‘reasonable doubt’ & ‘moral certainty’ & brought it into the room. Whether as a result or not she is in complete disagreement with the other eleven jurors. Nothing has changed since yesterday. She says she will not change her mind. What now?”
Defense counsel immediately moved for a mistrial, stating that the jury had been “hopelessly compromised.” The judge, however, pointed out that the jury were saying two things: not [616]*616only that they were deadlocked,6 but also that extraneous information had been brought into the deliberations. Counsel reluctantly conceded that the juror could be questioned as to what she had done. When questioned, the juror explained that as she was the widow of a lawyer, she had access to law books,7 she “did not realize [she] was violating” his instructions, and she had “difficulty recalling [his] instruction and the definition of reasonable doubt.” She further stated that “[b]ecause [she] was struggling with [her] decision, [she] needed to — refresh [her] memory of what reasonable doubt is . . . .” After this explanation, the juror was sent out of the court room, but not to the jury room. When the judge consulted with counsel, defense counsel indicated that it would prejudice his client to have another juror brought in with eleven jurors who already had made up their minds.
The juror was brought back into the court room. The judge told her that some of the law she brought in was “absolutely wrong.” The judge’s additional inquiry, set forth in the margin, ensued.8
[617]*617After the discussion, the judge asked the juror to leave the court room and stated:
“Well, I’m concerned. She says she cannot guarantee that she would be able to decide the case based upon the law as I give it to her. I don’t think I have a choice.”
The judge told counsel that he intended to ask the jurors indi[618]*618vidually whether they could disregard what they were told by the errant juror and could decide the case on the law. If all answered “yes,” he would excuse the juror, replace her with an alternate, and then reinstruct the jury on reasonable doubt. The judge then spoke to each juror, asking each, among other things, the following question or in words of similar import:
“Would you be able, do you think, to disregard what this juror told you about the law and decide the case based upon what I tell you the law is?”
Each juror answered in the affirmative.
Although the Commonwealth agreed with the judge’s proposed procedure, defense counsel “for the record” objected to “both the jury questioning process as well as the denial of a mistrial.” He stated that the questioning was not thorough, and that the judge should have asked “[wjhether there has been an impact on their deliberations and the impact on their judgment . . . Not their substance, but whether this had any effect.” The judge replied that “if they can disregard [the material,] . . . that answers the question.”
The errant juror was excused, an alternate was chosen, and the judge reinstructed the new jury. The content of those instructions will be discussed in a later portion of this opinion. The record does not show how long the reconstituted jury deliberated as it does not show the lunch break; the docket shows they started their deliberations at 12:42 p.m. on the third day of trial and were discharged at 2:24 p.m.
The standards for discharging a deliberating juror are set forth in G. L. c. 234, § 26B, and G. L. c. 234A, § 39 (reproduced in relevant part in the margin).9 See Mass.R.Crim.P. 20(d)(3), 378 [619]*619Mass. 891 (1979). Although differing in language, the standards under the two statutes have been considered interchangeable or synonymous, see Commonwealth v. Cousin, 449 Mass. 809, 821 n.19 (2007), cert. denied, 128 S. Ct. 2053 (2008); Commonwealth v. Rodriguez, 63 Mass. App. Ct. 660, 673 (2005), and have been construed to permit dismissal “only [for] reasons personal to a juror, having nothing whatever to do with the issues of the case or with the juror’s relationship with his fellow jurors.” Commonwealth v. Connor, 392 Mass. 838, 844-845 (1984). “Allowing discharge only for personal reasons ensures that such action will not ‘affect the substance or the course of the deliberations.’ ” Commonwealth v. Swafford, 441 Mass. 329, 336 (2004), quoting Commonwealth v. Connor, supra at 845 n.4.
“The discharge of a deliberating juror is a sensitive undertaking and is fraught with potential for error. It is to be done only in special circumstances, and with special precautions.” Commonwealth v. Connor, 392 Mass. at 843. Even greater care should be taken when the jury is at an impasse with a lone dissenting juror. See Commonwealth v. Rodriguez, 63 Mass. App. Ct. at 675-676, and other cases which specifically note that there is no indication in the record that the jury were at an impasse: Commonwealth v. Leftwich, 430 Mass. 865, 874 (2000); Commonwealth v. Francis, 432 Mass. 353, 369 (2000); Commonwealth v. Garrey, 436 Mass. 422, 431 (2002); Commonwealth v. Swafford, 441 Mass. at 337; Commonwealth v. Freeman, 442 Mass. 779, 789 (2004). The reason for special concern in impasse situations with hold-out jurors is that a lone juror, feeling the enormous pressure of being the only dissenting juror, see United States v. Lamb, 529 F.2d 1153, 1156 (9th Cir. 1975), may seek to evade his responsibilities. Commonwealth v. Connor, supra at 843. Moreover, if an alternate is chosen, that juror, too, will feel a substantial coercive effect when joining a jury of eleven that had, as in this case, formed their opinions and agreed [620]*620upon the guilt (or innocence) of the accused. See United States v. Lamb, supra; United States v. Phillips, 664 F.2d 971, 996 (5th Cir. 1981), cert. denied sub nom. Meinster v. United States, 457 U.S. 1136 (1982), overruled in part on other grounds by United States v. Huntress, 956 F.2d 1309, 1316 (5th Cir. 1992), cert. denied, 508 U.S. 905 (1993); People v. Roberts, 214 Ill. 2d 106, 125 (2005).
We consider that the judge acted within his discretion in dismissing the juror in this case and acted in accordance with the procedures required by our cases. See Commonwealth v. Connor, supra at 846; Commonwealth v. Kamara, 422 Mass. 614, 616-620 (1996); Commonwealth v. Tennison, 440 Mass. 553, 557-560 (2003). See also Smith, Criminal Practice and Procedure § 31.76 (3d ed. 2007).
There is nothing in the record to suggest that the reason for the dismissal was the juror’s hold-out status. To the contrary, as the judge noted, there were here two problems, the extraneous matter the juror brought to the jury room, as well as the holdout situation, and it was the former that triggered the juror’s dismissal. See United States v. Ginyard, 444 F.3d 648, 652 (D.C. Cir. 2006) (hold-out juror dismissed for employment reasons; no causal link between hold-out status and dismissal).
In questioning the juror, the trial judge observed her demeanor and concluded that she might not be able to put aside what she had read and follow his instructions as to the law. Consistent with the teaching of our cases, we will not disturb a judge’s determination of a juror’s ability or inability to perform the functions of a juror where supported by facts in the record. Commonwealth v. Freeman, 442 Mass. at 789 (distraught juror). Commonwealth v. Moore, 52 Mass. App. Ct. 120, 129 (2001) (juror said “that she [could] not go on any longer, that it [went] against her beliefs”). See Commonwealth v. Leftwich, 430 Mass. at 873; Commonwealth v. Francis, 432 Mass. at 369; Commonwealth v. Zimmerman, 441 Mass. 146, 150 (2004) (judge did not abuse his discretion in dismissing juror); Commonwealth v. Swafford, 441 Mass. at 336; Commonwealth v. Peppicelli, 70 Mass. App. Ct. 87, 93-94 (2007). See also Commonwealth v. Kamara, 422 Mass. at 620; Commonwealth v. Tennison, 440 Mass. at 558, 560; Commonwealth v. McCaster, 46 Mass. App. [621]*621Ct. 752, 758 n.12 (1999). Moreover, a judge need not accept a juror’s view of whether she can perform her duties. See Commonwealth v. Young, 401 Mass. 390, 406 (1987).
The judge questioned the remaining jurors as to their ability to disregard the extraneous material and to follow the law as he gave it to them. Because of the importance of not conveying any improper, silent message that he endorsed or approved their view, see Commonwealth v. Connor, 392 Mass. at 846; Commonwealth v. Zimmerman, supra at 151-152; Commonwealth v. Gonzalez, 28 Mass. App. Ct. 10, 14-15 (1989), he instructed the new jury, as required by our cases, that the reasons for replacing the juror were “entirely personal to the excused juror and have nothing to do with her views of the case or her relationship with other jurors and you must not speculate or consider for any purpose the reasons why that juror has been excused.” See Commonwealth v. Connor, supra. In strong language, as set forth in the margin, he told them they must begin their deliberations anew,10,11 and he again instructed them on the terms “reasonable doubt” and “moral certainty.”
[622]*622A review of the record shows that the judge was aware of the delicate situation before him and took care to follow the procedures required by our cases. In sum, there was no error in dismissing the juror and appointing an alternate.
There was also no error in not declaring a mistrial because the original jury had twice claimed they were at an impasse. The jury as reconstituted were a new jury, and contrary to the defendant’s contention, G. L. c. 234, § 34, see note 6, supra, no longer applied.
3. Denial of motion for a new trial. The defendant’s motion for a new trial was based on several claims of ineffective assistance of counsel.
a. The defendant argues that trial counsel should have brought to the jury’s attention a prior statement by Provencher to a police officer. The grand jury minutes and a police report indicate that when Provencher viewed the defendant on the street comer, he told a police officer that the would-be robber had a “busher [sz'c]” mustache than the person he viewed from the police car. At the suggestion of the judge, the Commonwealth obtained an affidavit of trial counsel. That affidavit, however, contained no explanation for counsel’s failure to present to the jury Provencher’s statement. In the absence of an explanation, the judge inferred that counsel had no tactical or strategic reason for not cross-examining Provencher on this point. The judge, however, then concluded that the defendant had not, as required by Commonwealth v. Saferian, 366 Mass. 89, 96 (1974), shown that he had been deprived of a substantial ground of defense. In so concluding, the judge carefully set forth the evidence at trial, noting particularly that the distinctive style of shoes (dark with light-colored soles and light-colored stitching) depicted on the surveillance videotape was exactly the same style of the shoes that the defendant was wearing at the time he was stopped. Moreover, at that time the shoes were untied, supporting the inference that the defendant had unlaced his shoes to remove his pants and, being in a hurry to distance himself from the store, did not take the time to lace them up. The judge also listed instances where defense counsel was successful in point[623]*623ing out gaps in the prosecution’s case and noted that counsel “strove mightily” to show such weaknesses. Based on what he viewed as strong circumstantial evidence, the judge did not consider that the result would have been different if counsel had cross-examined Provencher about his statement to the police. We agree. There was here no substantial risk of a miscarriage of justice. See Commonwealth v. Curtis, 417 Mass. 619, 624 n.4 (1994); Commonwealth v. Wilson, 441 Mass. 390, 400 n.8 (2004). “Where the motion judge was also the trial judge, [he] could rely on [his] familiarity with the facts of the case, as [he] did here, and [his] conclusion is entitled to ‘special deference.’ ” Commonwealth v. Smith, 449 Mass. 12, 22 (2007), quoting from Commonwealth v. Nieves, 429 Mass. 763, 771 (1999). Commonwealth v. Morgan, 449 Mass. 343, 353 (2007).
b. The defendant’s claim that counsel was ineffective in not objecting to the identifications at the street comer is without merit. “[S]howups of suspects to eyewitnesses of crimes have been regularly held permissible when conducted by police promptly after the criminal event.” Commonwealth v. Martin, 447 Mass. 274, 280 (2006), quoting from Commonwealth v. Bowden, 319 Mass. 472, 479 (1980). That the witnesses who saw the would-be robber did not recognize his face does not preclude their identifying other features such as his build, the color of his hair, or his complexion.
c. The claim that counsel was ineffective in failing to seek discovery of “advisements”12 given to the witnesses concerning identification at showups and in failing to discover that only Provencher, and not the other two witnesses, received them is also without merit. This argument that had the “advisements” been given to counsel, the testimony of these witnesses would have been different, is pure speculation and would likely have been seen by the jury to have no weight. This is especially tme as none of the witnesses positively identified the person on the comer as the would-be robber. There was here no substantial risk of a miscarriage of justice.
d. In view of defense counsel’s focus on the defense of misidentification throughout the trial, the failure to seek an “honest [624]*624but mistaken identification” instruction did not create a substantial risk of a miscarriage of justice. See Commonwealth v. Willard, 53 Mass. App. Ct. 650, 659-660 (2002).
e. We have examined the defendant’s other claims of ineffective assistance of counsel and conclude that whether viewed singly or cumulatively, the defendant has not met his burden of showing ineffective assistance of counsel.
Judgments affirmed.
Order denying motion for new trial affirmed.