Clover v. Total System Services

Court of Appeals for the Eleventh Circuit·Decided October 6, 1998·No. 97-9229·Published

Opinion

[PUBLISH]

IN THE UNITED STATES COURT OF APPEALS FOR THE ELEVENTH CIRCUIT ________________________ FILED U.S. COURT OF APPEALS No. 97-9229 ELEVENTH CIRCUIT ________________________ 05/27/99 THOMAS K. KAHN D.C. Docket No. 4:96-CV-5-DF CLERK

D. LISA CLOVER, Plaintiff-Appellee,

versus

TOTAL SYSTEM SERVICES, INC.,

Defendant-Appellant.

_____________________________________

Appeal from the United States District Court for the Middle District of Georgia _____________________________________

(May 27, 1999)

ON PETITION FOR REHEARING

Before CARNES and HULL, Circuit Judges, and HENDERSON, Senior Circuit Judge.*

_______________ *This decision is rendered by a quorum, due to Judge Henderson’s death on May 11, 1999. 28 U.S.C. § 46(d). CARNES, Circuit Judge:

Our previous opinion in this case, which is published at 157 F.3d 824 (11th Cir.1998), has

already been vacated. See Clover v. Total Sys. Servs., Inc., (11th Cir. 1999). In its place, on petition

for rehearing, we file this revised opinion.

Plaintiff D. Lisa Clover, a former employee of defendant Total System Services, Inc.

("TSYS"), brought this lawsuit, claiming that TSYS discharged her in retaliation for her

participation in a TSYS investigation conducted in response to TSYS’ receipt of an EEOC notice

of charge of discrimination. After a jury awarded Clover $25,000 in compensatory damages and

$160,000 in punitive damages, TSYS moved for judgment as a matter of law, contending that the

evidence Clover adduced at trial was insufficient to support a claim of retaliatory discharge. The

district court denied that motion, and TSYS appeals the denial. We reverse.

I. BACKGROUND

Lisa Clover began working for TSYS, a credit and debit card data processor, in 1988. At the

time of her termination on March 24, 1995, she was working as a microfiche clerk in the Support

Services Division. Her immediate supervisor was Annette Jones. Jones' supervisor was Allen Pettis.

The entire Support Services Division was managed by Senior Vice President Walter Miller.

On March 22, 1995, Audrey Hollingsworth, Assistant Vice President of TSYS' Human

Resource Management Division ("Human Resources"), asked Jones to have Clover report to the

Human Resources office on March 23, 1995 for a meeting. Apparently, there was some confusion

about the meeting time. While Clover believed that the meeting was set for 9:15 a.m.,

Hollingsworth thought that it was scheduled for 9:00 a.m.

1 Worried that the purpose of the meeting might be to inform her of downsizing in her

department, Clover spent the evening of March 22, 1995 preparing a resume. The next morning,

Clover reported to the Human Resources office a few minutes after 9:15. She concedes that she

arrived late. Clover told Hollingsworth that her lateness was the result of running a school errand

for her nephew.

At the Human Resources meeting, Hollingsworth and Marcus Calhoun, TSYS' legal counsel,

informed Clover that they were conducting an internal TSYS investigation concerning allegations

of sexual harassment made by Courtney Waters, a former Clover co-worker, against Pettis.

Although the record does not indicate that Clover knew it at the time, TSYS had commenced this

investigation in response to receiving the notice of Waters’ charge of discrimination from the

EEOC.1 For thirty to forty minutes, Hollingsworth and Calhoun asked Clover questions concerning

her knowledge of the office interaction between Waters and Pettis. Once the meeting ended,

Hollingsworth told Clover she was free to return to her own office, which was located across town.

Because Clover had left her wallet at home, she did not return directly to her office. She

arrived at her office around 10:45 a.m., at which time Jones informed her the Human Resources

meeting was confidential and she should not tell anyone about it. Jones also told her that she needed

to speak with her about her most recent tardiness. Although Clover was generally a good worker,

she was often tardy and had been threatened with probation in the past because of her lateness.

Jones was aware that Clover had arrived late at the Human Resources office and also knew that

Clover had not promptly returned to work after the meeting.

1 Prior to Waters’ filing of an EEOC charge of discrimination and TSYS’ receipt of notice of that charge, TSYS had conducted another in-house investigation of Waters’ allegations of sexual harassment. Clover did not participate in that investigation.

2 Jones arranged a meeting with Pettis and Clover to discuss Clover's tardiness. At Clover's

request, Miller joined the meeting. At that meeting, Clover admitted she had been late to the Human

Resources meeting. At trial there was some dispute about the explanation Clover gave for being

late. According to Miller, Clover claimed during their meeting that she was late because she was

preparing a resume the night before. However, at the Human Resources meeting, Clover had told

Hollingsworth that she was late because she ran an errand for her nephew. Thereafter, Jones

recommended that Clover be terminated immediately, but Miller disagreed. He said he would look

into the possibility of finding a job for Clover in another department.

The next day, Miller informed Clover he was terminating her employment because she had

given conflicting explanations for her tardiness. Miller said he had learned from Hollingsworth that

Clover had told her she was late to the Human Resources meeting because she had an errand to run

for her nephew, which conflicted with the explanation Clover gave him, namely that she had been

up late preparing her resume. After some discussion, Miller agreed to reconsider his decision if

Clover could work out her differences with Hollingsworth. Clover subsequently met with

Hollingsworth, but they failed to reach an agreement. Hollingsworth called Clover on March 27,

1995 to tell her that Miller was terminating her because she had given "false information."

Clover subsequently sued TSYS, alleging unlawful retaliation in violation of 42 U.S.C. §

2000e-3(a). Specifically, she claimed that TSYS terminated her in retaliation for her participation

in the investigation of the sexual harassment allegations against Pettis and for her opposition to that

alleged sexual harassment. A jury found in Clover's favor and awarded her $25,000 in

compensatory damages and $160,000 in punitive damages. TSYS filed a motion for judgment as a

3 matter of law on Clover's retaliation claim and her claim for compensatory damages. The district

court denied that motion and TSYS appealed.

II. STANDARD OF REVIEW

We review de novo a denial of judgment as a matter of law. See, e.g., Wideman v. Wal-Mart

Stores, Inc., 141 F.3d 1453, 1454 (11th Cir. 1998).

III. DISCUSSION

TSYS contends that the district court erred in denying it judgment as a matter of law on

Clover's retaliation claim. Its contention potentially raises three issues: (1) whether the district

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