Classic Superoof LLC & Stanley Keith Lyles v. Bean, Donna K.

Court of Appeals of Texas·Decided October 14, 2014·No. 05-12-00941-CV·Published

Opinion

Affirmed and Opinion Filed October 14, 2014

S In The

Court of Appeals

Fifth District of Texas at Dallas No. 05-12-00941-CV

CLASSIC SUPEROOF LLC, Appellant V.

DONNA K. BEAN, Appellee

On Appeal from the County Court at Law No. 3 Collin County, Texas

Trial Court Cause No. 3-1546-2010

MEMORANDUM OPINION

Before Justices Bridges, Francis, and Lang-Miers Opinion by Justice Bridges This is an appeal from a bench trial in which the trial court found in favor of appellee

Donna K. Bean on her contract and DTPA claims against appellant Classic Superoof LLC. Classic raises seven issues on appeal: (1) the evidence is legally and factually insufficient to support the trial court’s findings of fact and conclusions of law to support liability under Bean’s contract and DTPA causes of action; (2) the trial court abused its discretion by admitting a report over Classic’s hearsay objection because the report was made in anticipation of litigation; (3) if the trial court’s finding of liability hinged on incomplete flashing work, then the evidence is legally and factually insufficient to support damages; (4) the trial court erred by awarding $29,000 in damages because Bean failed to show the cost to repair the roof was reasonable and necessary; (5) the trial court erred by excluding the testimony of Classic’s expert; (6) the trial

court erred by awarding Bean $100,000 in attorneys’ fees because she failed to establish damages; and (7) the trial court erred in awarding attorneys’ fees because Bean failed to present sufficient evidence to support the award. We affirm the trial court’s judgment.

Background

During the process of building her home, Bean searched the internet for information about metal roofs. Metal Roof Alliance’s website provided her with the ability to reach out to metal roof contractors in her area. Stanley Keith Lyles, the president of Classic, received an email with Bean’s information and responded via email to her request. He provided basic information about Classic’s metal roof services. She also visited Classic’s website, at Lyles’s suggestion, and looked at previous roofs installed by Classic. She thought the work “was beautiful.” Based on language from the website that Classic’s products “are more durable, more energy efficient, longer lasting, and more beautiful,” she thought “[Classic] would do a very good job.”

After Lyles contacted Bean, they talked several times on the phone before setting up a meeting. When he came to her home, they discussed several roofing material options and color choices. She asked about a white roof, and Lyles told her a white roof would show dirt sooner than other types of colors. Lyle also explained a painted finish would cost more than an unpainted finish.

Lyles brought material samples to show Bean. He described galvalume, which is a coating that protects steel from the elements, and she was impressed with its sturdiness. She liked the stainless look but was concerned it might look like barn metal after a period of time,

“and that’s why I chose the galvalume plus.”1 She believed that based on their conversation, Lyles understood the look of the roof was important to her.

The parties entered into a $40,000 contract on December 21, 2009 for the installation of a galvalume plus roof. Bean wrote a check for $9,000. She later wrote another check for $20,000.

Roof installation began in early January. Luis Hevert and a crew of six to eight people installed the roof. The roof installation took longer than anticipated because of rain. The rain also caused mud accumulation around the home and despite the crew’s best efforts, some mud prints were left on the roof.

After installation, Bean immediately noticed a problem with the roof’s appearance. Lyles said it was the nature of a metal roof and “it,” which he thought was mud, would wash off. Hevert came out twice in February and March to try and clean the mud, but to no avail.

Lyles later referred to the markings as handling tracks left by handprints or footprints during installation. The appearance of the markings varied depending on lighting conditions. Lyles told Bean these “stains” would become less visible over time, but he also testified, “There is probably a few more” scuff marks than he would normally expect on this type of roof.

Bean did not sign the certificate of completion after installation of the roof and objected immediately to the roof as “unacceptable.” Lyles admitted he did not ask her to sign the certificate of completion because he knew there was a problem with the roof. Bean said Lyles offered to replace her roof in March. He repeatedly admitted something was wrong with the roof and said he had seen thousands of roofs but never seen one “do this.”

When cleaning did not remove the stains, Lyles told Bean perhaps something was wrong with the acrylic coating. Lyles suspected it might be a manufacturing defect so he contacted

1 Galvalume was described as “very oily” and extremely sensitive to stains when touched or walked on. Acrylume, a plastic coating, was developed to serve as a coating for galvalume to help cut down on some of the abrasions and staining that could occur. Galvalume with an acrylume coating is referred to as galvalume plus.

Sheffield Metal International, the supplier that provided Classic with the material. Sheffield Metal, in turn, contacted U.S. Steel Corporation, the manufacturer of the galvalume plus coating from which the roofing panels were made.

In May of 2010, approximately four months after installation, David Head, a metallurgical engineer with U.S. Steel, went to Bean’s home to inspect the roof. Mike Blake from Sheffield Metals was also present. Head took pictures, inspected the roof from a ladder, and requested samples from areas that were “representative of the concern that we observed.”

During Head’s visual inspection, he observed what appeared to be scuffs or scratches in random locations across the roof, specifically near seam edges and the “roof cap.” The scuffs and scratches became more apparent as lighting conditions changed. His initial impression of the roof was that it did not look the way it should and further evaluation through sampling was necessary. He estimated that seventy-five percent of the roof’s panels were effected. Head testified handprints and footprints are different from scuffs on a roof’s surface. A handprint or footprint on bare galvalume that has been “oiled” results in a stain on the roof’s surface, whereas a scuff is a mechanical deformation of the surface.

After testing the samples, U.S. Steel produced a report stating the galvalume coating was mechanically deformed and damaged in the scuff mark areas. However, the testing revealed the damage had not penetrated through the galvalume to the steel substrate, which would result in almost immediate rusting. Despite the absence of rust, Head did not believe the damage was purely cosmetic. Rather, he believed “there is a possibility that the long-term service life of this galvalume was minimized or potentially minimized by the damage that had occurred.” Simply because rust had not occurred yet, did not mean the roof was not damaged.

Head admitted his primary purpose of evaluating the roof was to determine whether a problem existed with U.S. Steel’s product (he concluded there was no manufacturing defect), but

that was not his only purpose. His goal was to determine the problem, if any, and find a solution. His ultimate opinion was that the galvalume coating on the roof was damaged during installation, the damage was beyond cosmetic, and if rust appeared in the damaged areas, US Steel would void its warranty.

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Classic Superoof LLC & Stanley Keith Lyles v. Bean, Donna K., (Tex. Ct. App. 2014).

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