Clark v. Hanover Insurance Group, Inc.

CourtDistrict Court, D. Connecticut
DecidedJuly 22, 2025
Docket3:24-cv-00348
StatusUnknown

This text of Clark v. Hanover Insurance Group, Inc. (Clark v. Hanover Insurance Group, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Clark v. Hanover Insurance Group, Inc., (D. Conn. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT GORDON CLARK, ) 3:24-cv-348 (SVN) Plaintiff, ) ) v. ) ) THE HANOVER INSURANCE GROUP, ) INC., et al. ) Defendants. ) July 22, 2025

RULING ON DEFENDANTS’ MOTIONS TO DISMISS Sarala V. Nagala, United States District Judge. Plaintiff Gordon Clark, proceeding pro se, has sued Defendant Olga L. Orengo and her auto insurance carrier, The Hanover Insurance Group, Inc. (“Hanover”), related to a motor vehicle collision between Plaintiff and Orengo. According to Plaintiff, even though Orengo was at fault for the accident, Hanover has refused to accept liability. Plaintiff has brought eight claims against both Defendants and a ninth claim against Hanover for alleged violations of Plaintiff’s rights under federal and state law. Am. Compl., ECF No. 82. Defendants have both moved to dismiss Plaintiff’s amended complaint in full for failure to state a claim. Orengo Mot. Dismiss, ECF No. 83 at 1; Hanover Mot. Dismiss, ECF No. 87 at 1. For the reasons described below, Orengo’s motion to dismiss is GRANTED in part and DENIED in part, and Hanover’s motion to dismiss is GRANTED in full. I. FACTUAL BACKGROUND The Court accepts the following allegations in Plaintiff’s amended complaint as true for purposes of deciding Defendants’ motions to dismiss. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). On the evening of July 22, 2023, Plaintiff stopped at a red light in the righthand lane of a double left-turn lane that led to an entrance to Interstate 91 North. ECF No. 82 at 3. He waited at the white stop line for the light to turn green. Id. Orengo stopped at the same red light in the lane to the left of Plaintiff. Id. Although no vehicle was in front of her, Orengo stopped her vehicle

about a full car length or more behind the stop line. Id. When the light turned green, Plaintiff began to turn left to enter the highway onramp, during which he stayed in his lane1 at all times. Id. Just as he entered the highway onramp, Plaintiff’s vehicle was “T-boned” by Orengo’s vehicle, causing Plaintiff’s neck to “snap” from side to side. Id. Plaintiff immediately pulled over and called 911 to report the incident and request police assistance. Id. at 3–4. Orengo then apologized to Plaintiff for colliding into his vehicle and asked Plaintiff if he wanted to exchange insurance information without reporting the accident to the police. Id. at 4. Plaintiff informed Orengo that the police were already on their way and asked Orengo if she had auto insurance. Id. The question appeared to offend her. Id. State Police Officer Christopher J. Genovese arrived within approximately fifteen minutes

of Plaintiff reporting the incident, and interviewed Plaintiff and Orengo. Id. In the Accident Information Summary, Officer Genovese reported that Orengo “was found to be at fault and issued a written warning for violation of CGS 14-236 Failure to Maintain Proper Lane.” Id. (quoting id. at 23–24). Following the accident, Plaintiff reached out to Olender’s Auto Body to obtain an estimate on the damage to his vehicle because he was informed that Olender’s was one of Hanover’s

1 Plaintiff alleges that he was stopped in the righthand lane of the double left-turn lane but later alleges that he stayed in his lefthand lane while turning left. ECF No. 82 at 3. The Court assumes that this was a typographical mistake, as the police incident report indicated that Plaintiff was in the righthand lane. Accident Information Summary, ECF No. 82 at 23. approved vendors.2 Id. at 5. Olender’s later informed Plaintiff that Hanover was not accepting liability for the damage and did not authorize an estimate for the repair. Id. Olender’s told Plaintiff that it believes Hanover was acting in bad faith because Hanover did not want pictures of the damage, which Olender’s stated was unusual. Id.

As a result of the accident, Plaintiff began experiencing pain on the left side of his neck, which eventually traveled to his entire neck, head, shoulders, and throughout his entire back. Id. at 4. Plaintiff did not have health insurance at the time of the incident, and does not presently have insurance. Id. On August 2, 2023, a primary care physician examined Plaintiff and opined that a muscle issue, rather than a skeletal issue, was causing Plaintiff’s neck, head, shoulder, and back pain. Id. at 5–6. Due to the lack of improvement in pain, Plaintiff scheduled an appointment with a chiropractor for October 12, 2023, although he was not able to begin seeing the chiropractor until November 7, 2023, because his vehicle had a “major mechanical/electrical car problem” that he attributes to the accident. Id. at 6. The chiropractor determined that the impact of the collision caused Plaintiff’s neck to snap in an “unnatural manner” and the shoulder strap of the seatbelt to

“grab[] Mr. Clark’s left shoulder on impact,” which resulted in trauma to the left side of his neck and left shoulder. Id. at 7. Plaintiff alleges that he has suffered months of “varying pain and suffering, from mild to excruciating, that has caused countless hours of pain and suffering, and limitations on [his] work and employment options and daily activities, as well as many hours of lost sleep.” Id. at 6. He alleges that the pain continues to impair and limit his ability to work and participate in daily activities, and believes that the pain may be permanent and lifelong. Id. at 7. On February 2, 2024, Plaintiff’s auto insurer, Amica Mutual Insurance Company (“Amica”), notified Plaintiff that Hanover had filed a claim with Amica against Plaintiff, claiming

2 Although Plaintiff does not allege that Hanover was Orengo’s insurance carrier, the Court interprets the amended complaint liberally because Plaintiff is proceeding pro se, and draws this reasonable inference. that Plaintiff’s vehicle had sideswiped Orengo’s vehicle. Id. Plaintiff initiated the present action on March 13, 2024. See Compl., ECF No. 1. In his amended complaint, Plaintiff brings the following eight claims against both Defendants: (1) “personal injury and property damage” (Count One); (2) Section 1983 negligence

(Count Two); (3) “intentional infliction of physical, mental, and emotional distress, pain, and suffering” (Count Three); (4) “negligent infliction of physical, mental, and emotional distress, pain, and suffering” (Count Four); (5) insurance fraud (Count Five); (6) “assumption of duty” (Count Six); (7) breach of the implied covenant of good faith and fair dealing (Count Seven); and (8) Section 1983 malice claim (Count Eight). ECF No. 82 at 8–15. Additionally, Plaintiff brings one claim against Hanover only: violation of the Connecticut Unfair Trade Practices Act (“CUTPA”) (Count Nine). Id. at 16. Plaintiff seeks injunctive relief in the form of a “full, complete, and third-party independent investigation” into Hanover’s business practices, which allegedly violate federal insurance law and CUTPA; $4.4 million in compensatory damages and $21.6 million in punitive damages; and attorney’s fees, non-taxable expenses, and costs. Id. at 16–

17. Defendants move to dismiss the amended complaint in its entirety. ECF Nos. 83, 87. Plaintiff opposes the motions. Pl.’s Opp’n Br., ECF No. 100. After the Court discovered that Defendants had not served Plaintiff with the Local Rule 12(a) Notice to Self-Represented Litigants Regarding Motions to Dismiss, the Court required Defendants to do so, and offered Plaintiff an opportunity to amend his opposition brief, which he did. Pl.’s Am. Opp’n Br., ECF No. 158. II. LEGAL STANDARD Pursuant to Federal Rule of Civil Procedure 12(b)(6), a defendant may move to dismiss a case or cause of action for failure to state a claim upon which relief can be granted.

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