Cinco Rios LLC v. Concurrency Inc

CourtDistrict Court, E.D. Wisconsin
DecidedMay 8, 2024
Docket2:22-cv-00563
StatusUnknown

This text of Cinco Rios LLC v. Concurrency Inc (Cinco Rios LLC v. Concurrency Inc) is published on Counsel Stack Legal Research, covering District Court, E.D. Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cinco Rios LLC v. Concurrency Inc, (E.D. Wis. 2024).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF WISCONSIN

CINCO RIOS, LLC,

Plaintiff,

v. Case No. 22-CV-563

CONCURRENCY, INC.,

Defendant.

DECISION AND ORDER

Plaintiff Cinco Rios, LLC brings this action against defendant Concurrency, Inc., claiming breach of contract. (See ECF Nos. 1, 22.) This matter comes before the court on Concurrency’s motion for summary judgment. (ECF No. 23.) The matter is fully briefed and ready for resolution. The parties have consented to the jurisdiction of a magistrate judge. (ECF Nos. 4, 9.) 1. Background Cinco Rios, LLC, d/b/a Blue Ribbon Puppy (“BRP”), is a Nevada limited liability company that sells and distributes pets and other animals to vendors throughout the United States. (ECF No. 30, ¶¶ 3-4.) Concurrency is a Wisconsin technology and development corporation. (Id., ¶¶ 1-2.) BRP had been experiencing issues with its business platform software, Dog on Web (“DOW”), and was looking to replace it. (ECF No. 35, ¶¶ 5, 9.) On April 24, 2019,

BRP and Concurrency entered into a fixed-bid agreement (“the Agreement”) in which Concurrency agreed to develop a web portal application to allow BRP to sell and distribute pets. (ECF No. 30, ¶ 5.) The Agreement consisted of a Statement of Work

called “Blue Ribbon Puppy Development Project Milestone 2-4” (“SOW”). (Id., ¶ 6.) The Agreement also included Appendix A (Change Management Process); Appendix B (Partner of Record); Appendix C (Scope Items); and Appendix D (Core Entity

Relationships). (Id., ¶ 7; ECF No. 1-1 at 14-29.) Relevant to the parties’ dispute is Appendix C, which provided an itemized list of 40 functional requirements, “the required functions of the software Concurrency was to develop.” (ECF No. 35, ¶ 34.) These functional requirements were developed in

collaboration between Concurrency and BRP’s project team, consisting of BRP’s CEO, Steve Rook, and Kurt Drier and Steve Czarnecky, neither of whom were employed by BRP but who served as technical advisors on the project. (Id., ¶¶ 23, 35.) Drier is an IT

executive with more than 32 years of experience in project management and software development, and Czarnecky previously worked for Concurrency as a consultant. (Id., ¶¶ 21, 22, 24.) Milestone 2 was the build phase of the web application. (ECF No. 30, ¶ 15.)

Milestone 2 followed a “sprint-driven process” in which Concurrency would work according to arranged release plans and development targets. (Id.) Milestone 3 ensured that the web application worked within the functional requirements and provided

features that met BRP’s expectations. (Id., ¶ 16.) Milestone 4 was the phase in which the web application was to be deployed into production. (Id., ¶ 17.) The Agreement called for “[b]i-weekly sprint review sessions for the project team to conduct a demo of what

has been built to date.” (ECF Nos. 35, ¶ 39; 1-1 at 8.) Rook, Drier, and Czarnecky all participated in various sprint review sessions to go over work that had been completed and discuss what work was to be done next.

(ECF No. 35, ¶¶ 31, 44.) BRP maintains that it repeatedly expressed concern during the sprint review sessions that Concurrency was not meeting its obligations under the Agreement. (Id., ¶ 45.) In October 2019 Drier sent Concurrency a document titled, “Definition of Done.”

(ECF No. 35, ¶ 50.) BRP maintains that the document outlined deficiencies in the software as it then existed. (Id.) Concurrency maintains that the document reflects Concurrency’s position that most of the functional requirements were completed as of

October 2019. (Id.) By late 2019, due to disagreement between the parties regarding what work was included in the Agreement, the parties began to draft various change orders to the Agreement. (ECF No. 35, ¶ 51.) BRP received three change orders from Concurrency

between December 2019. (Id., ¶ 52; ECF No. 26, ¶ 6.) According to Concurrency, Change Order 1 would be completed at no charge, while Change Orders 2 and 3 would be completed on a time and materials billing basis. (ECF No. 24 at 4 (citing ECF No. 26, ¶

5).) The parties dispute whether the Change Orders reflected work within the scope of the Agreement or whether they added work beyond its original scope. (ECF No. 35, ¶

54.) BRP maintains that Change Order 1 reflected work that was already part of the parties’ Agreement, but Concurrency contends that Change Order 1 included an additional $58,500 of work beyond what the original Agreement called for. (Id.) BRP

also alleges that Change Orders 2 and 3 reflect work that was included in the original Agreement, while Concurrency maintains that they called for work beyond the scope of the original Agreement. (Id., ¶¶ 55, 59.) BRP states that it executed the Change Orders but that Concurrency never did.

(ECF No. 35, ¶ 53.) Concurrency does not dispute that it did not counter-execute the Change Orders but adds that, when BRP returned them, the executed versions included redlined changes. (Id.) Concurrency contends that, while it did not counter-execute the

Change Orders, it agreed to complete the work described in Change Order 1. (ECF No. 24 at 4 (citing ECF No. 26, ¶ 9).) On February 3, 2020, Concurrency notified BRP that it would complete Change Order 1, at which point its obligations under the fixed-bid SOW would be complete.

(ECF Nos. 35, ¶ 57; 1-4 at 2.) Concurrency also stated that Change Orders 2 and 3 were no longer valid and that it would only complete work going forward on a time and materials basis. (Id.) BRP agreed to move forward on a time and materials basis for work

beyond that included in Change Order 1. (ECF No. 35, ¶ 58.) In May 2020 Concurrency terminated its relationship with BRP. (ECF No. 35, ¶¶ 60-61.) Once BRP made its final payment for services provided by Concurrency,

Concurrency delivered the software to BRP in June 2020. (Id., ¶ 61, 63.) Concurrency charged BRP $1,000 for a knowledge transfer session with BRP’s new web developer, Centare. (Id., ¶ 62.)

According to BRP, the software turned over by Concurrency was not functional. (ECF No. 35, ¶ 64.) BRP maintains that the software had the following problems: • The code was not placed into a production environment and was not usable from an end-user perspective (ECF No. 35, ¶ 67);

• There was no user interface (Id., ¶ 68); • The three main Technology Benefits established in the Agreement, including a web application built with ability to scale, security settings

providing access only to approved users, and an additional security layer to further protect the data stored by the software, were not provided (Id., ¶ 69); • The sales order management function would not work and there was no

website able to be integrated with the American Kennel Club (Id., ¶ 70); • Concurrency did not develop a self-help portal (Id., ¶ 71); • Concurrency did not complete use case generation (Id., ¶ 72);

• BRP could not edit its security roles or manage its user profile (Id., ¶ 73); • Concurrency did not provide a training plan, did not train BRP’s representatives as end-users, or provide the final knowledge transfer until

BRP paid Concurrency an additional $1,000 (Id., ¶ 74); • Error documentation, document FAQs, and document categorization/routing information were never provided to BRP (Id., ¶ 75); • Training and end-user communication did not occur because a final

product was not provided (Id., ¶ 76); • Concurrency did not complete the build, and the software as-is is not deployable by BRP (Id., ¶ 77);

• The product never “went live” and was never transitioned to production (Id., ¶ 78); • A production release plan and corrective course of action was not

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Cinco Rios LLC v. Concurrency Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cinco-rios-llc-v-concurrency-inc-wied-2024.