Christine Pitcher v. Centene Corporation

CourtMissouri Court of Appeals
DecidedMarch 3, 2020
DocketWD82564
StatusPublished

This text of Christine Pitcher v. Centene Corporation (Christine Pitcher v. Centene Corporation) is published on Counsel Stack Legal Research, covering Missouri Court of Appeals primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Christine Pitcher v. Centene Corporation, (Mo. Ct. App. 2020).

Opinion

In the Missouri Court of Appeals Western District

 CHRISTINE PITCHER,   WD82564 Respondent,  OPINION FILED: v.   MARCH 3, 2020 CENTENE CORPORATION, ET AL.,   Appellants.   

Appeal from the Circuit Court of Jackson County, Missouri The Honorable Jack Richard Grate, Judge

Before Division One: Thomas N. Chapman, Presiding Judge, Mark D. Pfeiffer, Judge, Anthony Rex Gabbert, Judge

Centene Corporation (“Centene”) and AcariaHealth Pharmacy, Inc. (“Acaria”)

(“Appellants” collectively) appeal the circuit court’s judgment entered on a jury verdict finding in

favor of Christine Pitcher on her common-law retaliatory discharge claim against Appellants.

Appellants assert eight points on appeal, contending that the circuit court, 1) erred in overruling

Acaria’s motion to dismiss, arguing the trial court had no jurisdiction over Acaria; 2) erred in

overruling Centene’s motion for judgment notwithstanding the verdict, arguing Centene was not

Pitcher’s employer; 3) erred in overruling Appellants’ motion for judgment notwithstanding the

verdict, arguing Pitcher failed to make a submissible claim of retaliatory discharge; 4) erred in admitting evidence of a separation agreement offered Pitcher; 5) erred in excluding evidence of an

ADT report; 6) erred in awarding front pay, arguing Pitcher did not plead a request for front pay;

7) erred in awarding front pay, arguing front pay was inappropriate under the circumstances, and;

8) erred in awarding front pay to retirement age. We affirm.

Factual and Procedural Background

Pitcher, a licensed pharmacist and Missouri resident, was hired in May 2014 by Acaria as

the director of a pharmacy located in Lenexa, Kansas (also called “PC20”). Acaria is a corporation

incorporated in California with corporate headquarters in Orlando, Florida. Centene is Acaria’s

parent company. Centene is a Delaware corporation with its principal place of business in St.

Louis, Missouri.

In July 2016, Pitcher raised concerns about the legality of a transaction involving a Kansas

Medicaid recipient. A Kansas Medicaid beneficiary who had an HIV infection and was

immunocompromised required refill of an anti-parasitic medication called Daraprim. The cost of

a one-month supply of Daraprim is $54,000. Pitcher sent an email to Acaria’s Houston, Texas

pharmacy (also called “PC11”) requesting a transfer of Daraprim to the Lenexa Pharmacy. In

response, she received an email from Adnan Raza, an intern specialist, stating: “We’re not

supposed to transfer Daraprim. Daraprim is to be filled only at PC11. Please send it back once

you receive immediately.”

On July 22, 2016, Alexis Baez, an account executive with Acaria, sent an email to Maurice

Bundage, the inventory manager in Houston, with a copy to a number of other coworkers, reading:

“… Sunflower must be shipped out of PC20. Right now we have an order that a patient needs

tomorrow, and that the health plan is concerned with the implications if we process the claim out

2 of PC11, considering that PC20 should be the only pharmacy processing for Sunflower 1 patients

….”

Jonalan Smith, Vice-President of Sunflower’s Pharmacy Division and liaison with the

Kansas Medical Assistance Program (KMAP), emailed to Baez and others, including Pitcher: “…

the Houston pharmacy should never fill for Kansas members. Only the Lenexa pharmacy should

fill for Kansas members.” Later that day, Jason Ng wrote to Pitcher’s supervisor, Steve Cobb:

“Steve, due to billing issues can do a virtual transfer for Daraprim, No. 28 for PC20. We did not

transfer meds earlier per Adnan. Only PC11 can fill Daraprim orders. Please let us know.”

A “virtual transfer” occurs when a pharmacy provides a service at one location, and bills

for that service as if it was provided at a different location. Based on the above email exchange,

Pitcher became concerned that the virtual transfer involving shipping Daraprim from the Houston

pharmacy to the patient, but billing for it as if it was shipped from Kansas, was prohibited by

Kansas regulations on Medicaid reimbursements as fraudulent and could result in her losing her

license.

That same day, Cobb emailed to approve the virtual transfer. In response, Pitcher emailed

Cobb and others:

I apologize for the inconvenience that this may cause but because Sunflower stated that this could not be shipped from another location, I ethically bond [sic] and unable to complete this transfer. Please complete this transfer by those who did receive the authorization from Sunflower to perform the virtual transfer. The correspondence that I am included on did not authorize this from Sunflower. If there is authorization that I missed, please forward this and I am more than happy to complete the transfer.

1 Sunflower health plan, also a subsidiary of Centene, handles Kansas Medicaid reimbursements.

3 On July 26, 2016, Bundage emailed: “Transfer has been created. PC 20 please received

into your stock.” That same day, Pitcher forwarded the email string related to Daraprim to John

Vandervoot, Centene’s Compliance Officer, with this accompanying explanation, testifying at trial

that she sent the email because she was feeling harassed for doing the right thing:

… There was a shipment made from Houston on Friday for a Kansas Medicaid patient. I realize that Kansas law typically does not allow for Medicaid to be shipped from out of state which is confirmed by Jonalan.

Ethically, I believe that I need to be within Kansas law and have this medication be shipped from Houston PC11. I do not know the politics surrounding the transfer of this medication to PC20 in Kansas but honestly I am reluctant to sign for a transfer that Sunflower did not approve or provide an exception for.

Pitcher received no response from Vandervoot.

That same day, Pitcher emailed Baez, Cobb, and others:

… Unfortunately, the VP of Sunflower stated that all shipments should come out of Lenexa. Until Compliance/legal weighs in on this, we are unable to complete this transfer since it is not in compliance with Kansas Law. Additionally, if Jonalan would authorize this exception, then there is no problem.

After Pitcher raised concerns about the legality of the virtual transfer of Daraprim,

Appellants engaged in a pattern of conduct Pitcher believed was retaliatory for Pitcher having

raised concerns. Although Cobb had reviewed Pitcher’s performance on July 25, 2016, indicating

Pitcher’s performance exceeded expectations, on August 18, 2016, Cobb issued a “Last Chance

Agreement” to Pitcher stating that her conduct was unprofessional and unacceptable. Prior to this

agreement, Pitcher had received no verbal or written discipline or counseling.

On November 29, 2016, Mr. Jackson emailed Richard Giles, with a copy to Cobb and

Kenyata Virgil, “… We will be officially terminating Christine Pitcher’s employment on Thursday

morning November 30 …. Her manager, Steven Cobb and HR Manager Kenyata Virgil, will

communicate this decision via phone while Christine is at her home location ….” On December

4 1, 2016, Cobb and Virgil called Pitcher at her home in Missouri to terminate Pitcher’s employment.

The claimed reason for Pitcher’s termination was that she had left the pharmacy unattended on

November 18, 2016; Pitcher testified that she never left the pharmacy unattended and never

admitted to leaving the pharmacy unattended. Contemporaneous with Pitcher’s termination,

Appellants offered Pitcher a Separation Agreement.

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Christine Pitcher v. Centene Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/christine-pitcher-v-centene-corporation-moctapp-2020.