Christensen v. Qwest Pension Plan

376 F. Supp. 2d 934, 35 Employee Benefits Cas. (BNA) 1419, 2005 U.S. Dist. LEXIS 14075, 2005 WL 1645770
CourtDistrict Court, D. Nebraska
DecidedJuly 14, 2005
Docket8:04CV633
StatusPublished
Cited by2 cases

This text of 376 F. Supp. 2d 934 (Christensen v. Qwest Pension Plan) is published on Counsel Stack Legal Research, covering District Court, D. Nebraska primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Christensen v. Qwest Pension Plan, 376 F. Supp. 2d 934, 35 Employee Benefits Cas. (BNA) 1419, 2005 U.S. Dist. LEXIS 14075, 2005 WL 1645770 (D. Neb. 2005).

Opinion

*936 MEMORANDUM AND ORDER

KOPF, District Judge.

This is an action under the Employee Retirement Income Security Act of 1974, 29 U.S.C. §§ 1001, et seq. (“ERISA”), in which plaintiff Duane Christensen claims the Employee Benefits Committee of the Qwest Pension Plan (“Plan”) violated its fiduciary duty and its duty under 29 U.S.C. §§ 1025 and 1132 to provide accurate benefit statements to Christensen.

Christensen alleges that he contacted the Plan five times requesting retirement benefit calculations that assumed different retirement dates. Based on the information he received, Christensen says he elected to retire. However, the first monthly pension payment Christensen received was approximately $260 per month less than the amount set out in the requested calculations. Christensen does not dispute that he has received the full value of all benefits he actually is eligible to receive under the terms of the Plan; rather, he claims he should receive the extra $260 per month that was reflected in the benefit calculations he requested from the Plan. Defendants have moved for summary judgment (filing 21). For the reasons discussed below, I shall grant the defendants’ motion.

I.FACTS

The undisputed 1 material facts are these:

1. Qwest provides pension benefits to its employees through the Plan. There are approximately 105,000 participants in the Plan. (Filing 23, Decl. Margarita Dobis ¶ 2.)

2. Qwest distributes to all plan participants a Summary Plan Description (“SPD”) that provides information about the Plan and the calculation of Plan benefits. In May 2003, Qwest distributed a copy of the SPD by mail to all occupational employees participating in the Plan, including plaintiff Duane Christensen. (Filing 23, Decl. Margarita Dobis ¶ 3.) A copy of the SPD also is available on a website for plan participants, www.qwestpension.com. Id. The SPD identifies the Employee Benefits Committee as the Plan Administrator and provides the address for the Committee. (Id. Ex. A, at 17.)

3. The amount of benefits a participant is eligible to receive under the Plan is based upon a number of factors, including an employee’s length of service and the jobs he or she has held at Qwest. (Id. ¶¶ 18-19 & Ex. B, at 5-9.) For a Qwest “occupational” employee such as Christensen, the SPD explains that “your pension benefit is based on the pension band assigned to your job title 2 and your Pension *937 Calculation Service (“PCS”). Your basic monthly pension is calculated by using the monthly pension factor for your pension band ... multiplied by your PCS.” (Id., ¶ 18 & Ex. A, at 11.)

4. Qwest contracts with a vendor, Watson Wyatt, to perform various ministerial, day-to-day functions for the Plan, including processing retirement requests, calculating benefit estimates for Plan participants, and answering participant questions. (Id. ¶4.)

5. Watson Wyatt maintains an Interactive Voice Response (“IVR”) system, which is an automated telephone system that can be accessed by Plan participants. (Id. ¶ 5.) Watson Wyatt also maintains an Internet website, www.qwestpension.com. (Id. ¶¶ 6-7.) Using the IVR system and/or the website, Plan participants can enter a personal identification number and generate an unlimited number of automated estimates of their projected retirement benefits. (Id.) In 2004, over 115,000 estimates were generated through the IVR system and website. (Id. ¶ 7.) The SPD describes the availability of such estimates as follows:

How do I obtain a pension benefit estimate?

To obtain a pension benefit estimate or to request a retirement package for purposes of electing distribution when employment ends, including a pension estimate, you may access the information at www.qwestpension.com or call the Service Center at 1-800-729-7626. You will be required to enter your Social Security Number and your Personal Identification Number (PIN) to obtain this information. If employment ends, you will automatically receive a retirement package. These estimates are not binding; if a mistake is made, you will be paid the corrected amount, even if less than the estimated amount.

(Id. Ex. A, at 15-16 (emphasis added).)

6. As each estimate is generated by the automated system, the participant can elect to have a copy of the estimate sent by mail. (Id. ¶ 5.) Estimates are mailed to the requesting employee along with a standard letter stating as follows:

As you requested, we have estimated your Qwest Pension Plan benefit assuming you terminate employment on [date inserted by participant]. Please refer to the enclosed Calculation Summary for information regarding your estimated pension benefit from the Qwest Pension Plan.
Please note: The amounts listed in the Calculation Summary are ■ estimates of your pension benefit based on the most recent available data. Please review your personal data and notify the Qwest Service Center @ Watson Wyatt of any discrepancies in your personal data. The Company reserves the right to make corrections to this information.... When you are ready to retire, you must contact the Qwest Service Center @ Watson Wyatt for a Pension Benefit Kit, which will include an updated Calculation Summary.

(Id. Ex. C, at 47, 52, 57, 62,- 67 (benefit estimate letters sent to Duane Christensen).)

7. As explained in the foregoing letter, the estimates are set forth in a “Calculation Summary.” (Id. ¶ 10 & Ex. C at 48, 53, 58, 63, 68.) Across each page of the Calculation Summary is stamped “ESTIMATE” in large block letters. Id. In addition, the first page of each Calculation Summary includes the following admoni *938 tion in italicized type: “Data is based on most recent payroll information. All data will be verified at the time your final payment is made.” (Id.)

8. Participants are also asked to review their personal data and notify the Qwest Service Center at Watson Wyatt of any discrepancies in the data. From time to time, participants do contact Watson Wyatt for this reason. When Watson Wyatt and/or Qwest learn of such potential inaccuracies, they are addressed. (Id: ¶ 9.)

9. When an employee is ready to retire and requests a Pension Benefit Kit, the employee receives a Benefit Option Election Form, pre-printed with projected benefit amounts. The Benefit Option Election Form is generated with the same data used for pension estimates.

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376 F. Supp. 2d 934, 35 Employee Benefits Cas. (BNA) 1419, 2005 U.S. Dist. LEXIS 14075, 2005 WL 1645770, Counsel Stack Legal Research, https://law.counselstack.com/opinion/christensen-v-qwest-pension-plan-ned-2005.