Chen v. Target Corporation

CourtDistrict Court, D. Minnesota
DecidedMay 19, 2022
Docket0:21-cv-01247
StatusUnknown

This text of Chen v. Target Corporation (Chen v. Target Corporation) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Chen v. Target Corporation, (mnd 2022).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Shukai Chen, Christina Lira-Porcho, Rita Civil No. 21-1247 (DWF/DTS) Manning, Keppie Moore, Yike Xue, John Turek, Jack Garthwaite, Robin Prebe, Jewel Mitchell, Beverly Sikora, Darrell Sandifer, Thelma Brown, Patricia Logsdon, Lisa Dannolfo, Scott Dunham, Laurie Williams, Sabrina Jackson, Tammy Gower, Shirley Wiley, Kim McCullough, Robert Diehl, Stephanie Baker, Jiyoung Kim, Curtis McMaster, Raymond Lewis, Caleb Rogers, Lindsey Arotin, Angela Wilczynski, Shanequa Morris, Katrina Bailey, and Tori Gouge, on behalf of themselves and all others similarly MEMORANDUM OPINION situated, AND ORDER

Plaintiffs,

v.

Target Corporation,

Defendant.

Bilal Essayli, Esq., and David Andrew Brown, Esq., Essayli & Brown; Craig Richard Heidemann, Esq., and Donald M. Brown, Esq., Douglas, Haun, and Heidemann, P.C.; David M. Cialkowski, Esq., and Ian F. McFarland, Esq., Zimmerman Reed, LLP; Sharon S. Almonrode, Esq., and Dennis A. Lienhardt, Jr., Esq., and E. Powell Miller, Esq., The Miller Law Firm, P.C., counsel for Plaintiffs.

Ellen B. Silverman, Esq., Jennifer Weller, Esq., Margaret Ann Santos Esq., and Margarita Gokhberg, Esq., Hinshaw & Culbertson, LLP, counsel for Defendant. INTRODUCTION This putative class action is before the Court on Defendant’s Motion to Strike and

Dismiss Plaintiffs’ First Amended Class Action Complaint. (Doc. No. 56 (“Motion”).) Plaintiffs oppose the Motion. (Doc. No. 68 (“Pl. Opp.”).) For the reasons set forth below, the Court grants in part and denies in part Defendant’s Motion. BACKGROUND Defendant Target Corporation (“Target” or “Defendant”) advertises and sells Apple iTunes Gift Cards (“Gift Cards”). (Doc. No. 47 (“First Amended Complaint” or

“FAC”) ¶ 41.) Target receives the Gift Cards from a third-party vendor, and for each sale, receives a commission from that vendor. (Id. ¶ 1951.) Upon arrival to Target, the Gift Cards are packaged in a way that advertises their value in an amount certain, determined and paid for at the time of sale. (See id. ¶ 41 see also Doc. No. 58 (“Def. Memo.”) at 4 (front image of Gift Card packaging).) The packaging conceals a 16-digit

activation code (“Activation Code”) on the back of the Gift Card that is required to redeem the Gift Card.1 (FAC ¶ 1; see also Def. Memo. at 5 (back image of Gift Card packaging; 6 (image of concealed Activation Code).) At the point of purchase, consumers load funds onto the Gift Card at a Target retail store for those funds to be used at a later time. (Id. ¶ 43.) Target then activates the

Gift Card so that the Activation Code may be used. (Id.) Plaintiffs Shukai Chen, Christina Lira-Porcho, Rita Manning, Keppie Moore, Yike Xue, John Turek, Jack

1 The Activation Code is further covered by a strip that must be removed to reveal the 16-digit code. (See Def. Opp. at 6 (image of concealed Activation Code).) Garthwaite, Robin Prebe, Jewel Mitchell, Beverly Sikora, Darrell Sandifer, Thelma Brown, Patricia Logsdon, Lisa Dannolfo, Scott Dunham, Laurie Williams, Sabrina

Jackson, Tammy Gower, Shirley Wiley, Kim McCullough, Robert Diehl, Stephanie Baker, Jiyoung Kim, Curtis McMaster, Raymond Lewis, Caleb Rogers, Lindsey Arotin, Angela Wilczynski, Shanequa Morris, Katrina Bailey, and Tori Gouge (collectively, “Plaintiffs”), on behalf of themselves and those similarly situated, allege that since at least 2017, Target has known that the Gift Cards it sells are unsecure and susceptible to tampering by third parties.2 (Id. ¶ 42.)

Each Plaintiff claims that they purchased one or more Gift Cards from a Target store between 2017 and 2020 and that when they attempted to use the Gift Card(s), the funds had been drained by unidentified third parties.3 (Id.¶¶ 8-38.) Sixteen plaintiffs allege that they filed a complaint with Target and that Target allegedly refused to refund their money. (Id. ¶¶ 8-14, 17-18, 20-22, 30, 34, 36, 38). Plaintiffs further allege that

Target has received “hundreds, if not thousands of complaints,” both at its headquarters

2 Plaintiffs specifically allege that third parties tamper with the Gift Cards’ Activation Codes prior to a consumer’s purchase of them at Target retail stores. (FAC ¶ 42.) Plaintiffs assert that “[o]ne potential method third parties were using to learn the concealed Activation Code involved the third parties removing the security tape covering the Activation Code on the Gift Cards, recording the Activation Code and replacing the tamper evident tape with a commercially available equivalent substantially similar, but not identical, to the original tamper evident tape or other such means.” (Id. ¶ 46.) 3 Plaintiffs reside in the following states: California, Connecticut, Florida, Georgia, Illinois, Kentucky, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Nevada, New York, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, and Utah. (FAC ¶¶ 8-38.) in Minnesota and in various stores around the country, by others who experienced the depletion of their Gift Card funds.4 (Id. ¶¶ 47, 49; see also FAC Exs. 1, 2 (spreadsheet

listing nearly 700 complaints from consumers who purchased Gift Cards).) Plaintiffs contend that while these complaints put Target on notice that the Gift Cards were not secure prior to selling them to consumers (id. ¶ 47), Target: (1) continued to sell the Gift Cards without warning or disclosing to consumers that there was a risk the Gift Cards could be worthless to them after purchase (id. ¶¶ 50, 53);5 and (2) “failed to take adequate and reasonable measures to ensure that third parties did not tamper with the Gift Cards

and to protect its customers from having their Gift Card funds depleted or used by third parties” (id. ¶ 51).6 Plaintiffs assert that, “[n]o reasonable consumer,” including Plaintiffs, “would knowingly purchase a Gift Card where there was a probability or

4 Plaintiffs further allege that Target regularly communicated with complainants through its Guest Services or other departments to discuss the circumstances of the fund depletion. (FAC ¶ 50.) 5 Plaintiffs claim that because Target had “special knowledge” of facts to which they did not have access, Target had a duty to disclose. (FAC ¶¶ 54, 55.) Plaintiffs further allege that “without being told that their Gift Cards were not secure and could have easily been compromised prior to the first sale in the stream of commerce in a manner that allowed third parties to withdraw the cash loaded onto them,” Plaintiffs “naturally concluded that the amounts credited on the [Gift] Cards would be available to them.” (Id. ¶ 54). 6 Plaintiffs assert that Target could have trained its employees to physically check the Gift Cards for tampering of the security tape, warned customers to check the Gift Cards for tampering before purchasing and loading the Gift Cards with funds, or used security devices or procedures to prevent the Gift Cards’ security tape from being accessed by store visitors prior to checkout—such as by having the sellable Gift Cards accessible only to store personnel. (Id. ¶ 52.) possibility that, prior to sale, the secret Activation Code was known to third parties other than Target or an entity with a ‘need to know.’” (Id. ¶ 58.)

Plaintiffs allege that they “were damaged in the amount of the money loaded on the [Gift Cards] but lost due to a third party using the funds,” and that they “suffered embarrassment, humiliation and distress associated with giving valueless Gift Cards to family members, friends, and others.”7 (Id. ¶ 62.) Plaintiffs further allege that “[t]he tampering of Gift Cards purchased from Target is rampant and widespread and Target is well-aware of the problem, yet Target continues to sell unsecure Gift Cards susceptible to

tampering without warning consumers of this fact.”8 (Id.

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Chen v. Target Corporation, Counsel Stack Legal Research, https://law.counselstack.com/opinion/chen-v-target-corporation-mnd-2022.