Chas. A. Stevens & Co. v. Human Rights Commission

554 N.E.2d 976, 196 Ill. App. 3d 748, 143 Ill. Dec. 904, 1990 Ill. App. LEXIS 449
CourtAppellate Court of Illinois
DecidedMarch 30, 1990
Docket1-88-2138
StatusPublished
Cited by5 cases

This text of 554 N.E.2d 976 (Chas. A. Stevens & Co. v. Human Rights Commission) is published on Counsel Stack Legal Research, covering Appellate Court of Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Chas. A. Stevens & Co. v. Human Rights Commission, 554 N.E.2d 976, 196 Ill. App. 3d 748, 143 Ill. Dec. 904, 1990 Ill. App. LEXIS 449 (Ill. Ct. App. 1990).

Opinion

JUSTICE RIZZI

delivered the opinion of the court:

Appellant, Chas. A. Stevens (Stevens), appeals from the order of the Illinois Human Rights Commission (Commission) which found that Stevens had discriminated against Dorothy Green (Green) on the basis of her age.

On appeal, Stevens argues that (1) the Commission should not have reversed the recommended decision and order of the administrative law judge (ALJ) because the complainant failed to establish age discrimination and (2) the Commission abused its discretion with respect to the damage award. We affirm and modify the Commission’s order.

The hearing before the ALJ revealed that Stevens was an Illinois corporation engaged in the business of retail sales of women’s apparel and accessories. For a number of years Stevens suffered decreased sales and profits such that the directors and officers implemented various merchandising and marketing strategies in order to make the company profitable. From 1982 until February of 1986, Bernard Zindler was the president and chief executive officer. In 1982, John Edmondson held the office of general merchandise manager and in 1986 led a group which purchased Stevens in February 1986, at which time he became president and chief executive officer. On June 21, 1988, Stevens filed a petition in bankruptcy in the United States District Court for the Northern District of Illinois, and in March 1989, Stevens closed its stores.

Stevens hired Green in January 1961 and promoted her within the merchandising division from assistant buyer to buyer and in 1972 to divisional merchandise manager (DMM), the position she occupied until her discharge in November 1982. At the time of discharge, she was 61 years of age and earned $63,497.72 per year.

A divisional merchandise manager is responsible for a group of buyers in a particular division within the store and functions under the store’s general manager. The general manager reports to the president. In 1974, Stevens appointed Green vice-president based upon her performance.

Green testified that she properly performed her duties. Green introduced her department’s profit and loss reports, which showed a profit for each of the years from January 31, 1976, through January 31, 1981. The sales figures for the years January 31, 1977, through January 31, 1983, reveal a sales decline for Green’s group, group 2, only during the year ending January 31, 1983, of 4.7%. Sales for groups 3 and 4 declined a greater amount during this period.

Stevens’ evaluation of Green in April 1978 rated her performance good to very good in most categories and concluded that she “should prove to be most productive for many years in her current assignment.”

Sue Dillon, a buyer reporting to Green for approximately five years until April 1982, testified that she received appropriate and good direction from Green and that Green implemented Zindler’s policies.

On November 1, 1982, Zindler informed Green that she was to resign or be fired. Green refused to resign, and Zindler immediately terminated her employment. Don Johnson, age 38, replaced Green and began working on the same day.

Stevens’ written personnel policies enumerate progressive disciplinary procedures that must be adhered to when an employee fails to meet job requirements. Specifically, the supervisor should first attempt to correct unacceptable behavior through counselling prior to issuing a written warning. The discussions are to be supported by documentation to the personnel director. The second step provides that, the supervisor should conduct a warning interview and submit a warning form signed by the employee and supervisor in the employee’s file.

According to step three, a final warning must be given with the personnel director present and a mandatory listing of necessary action in order to improve behavior provided. In cases of involuntary separation, the final step requires notification to the personnel director of the intention to terminate and presentation of the mandatory written warning. Stevens did not follow any of the involuntary separation procedures in Green’s case. Stevens failed to generate or place in Green’s file any supporting written documentation. Neither Green’s supervisor nor the personnel director participated in the termination process. No oral or written warnings of dismissal were given prior to her discharge.

According to Stevens, early in 1982, Zindler and Edmondson adopted a plan to redirect the business, reposition its market share and continue growth in a new marketing area. The major thrust of the reorganization consisted of switching from a “vendor oriented” to a “consumer oriented” approach as well as decreasing the number of DMMs to reduce costs. The plan emphasized the employment of individuals capable of applying the analytical, consumer-driven approach to merchandising.

Zindler afforded all of the DMMs, including Green, appropriate training and opportunities to learn and apply the new marketing approach. Zindler conducted a series of informational meetings during which he imparted the elements of the new strategy and the changes necessary for its implementation. Thereafter, Zindler replaced the DMMs who would not or could not accommodate the shift in market approach. By September 1986, three of the four original DMMs, including Green, were no longer in their positions. The remaining DMM was Rose Ann Cummins, who was 64 years old.

Zindler testified that he explained the new marketing approach to Green and concluded that she did not fully agree with the new approach. Zindler required that Green teach the buyers in her division the new approach and, in the summer of 1982, informed Green that the departments under her supervision were not performing well. According to Zindler, buyers trained by Green were not sufficiently analyzing their departments.

Stevens provided Green with outplacement counseling with Kinzer Corporation. As of April 1983, Green had submitted six employment inquiries during the six-month period. During the next 44 months, Green inquired about employment at the Apparel Center and distributed less than two resumes per month. In 1984, Green resigned from a teaching position with the International Academy of Design.

On July 24, 1986, the Commission reversed the ALJ’s recommended decision and order and remanded the case to the ALJ for a determination of damages. The ALJ determined that Green was entitled to back pay up to February 24, 1986, plus front pay through April 12, 1991, in addition to attorney fees. The Commission affirmed the order awarding damages.

On administrative review, this court is not to reweigh the evidence or determine the credibility of the witnesses. Rather, the function of the court is limited to ascertaining whether the final decision of the administrative agency is against the manifest weight of the evidence. (Department of Corrections v. Adams (1986), 146 Ill. App. 3d 173, 180, 496 N.E.2d 1138, 1143.) Thus, the issue before this court is whether the Commission’s decision is against the manifest weight of the evidence.

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Bluebook (online)
554 N.E.2d 976, 196 Ill. App. 3d 748, 143 Ill. Dec. 904, 1990 Ill. App. LEXIS 449, Counsel Stack Legal Research, https://law.counselstack.com/opinion/chas-a-stevens-co-v-human-rights-commission-illappct-1990.