Charles Schwab & Co., Inc, V. Irene Guerrero

Court of Appeals of Washington·Decided December 27, 2022·No. 83396-1·Unpublished

Opinion

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

CHARLES SCHWAB & CO, INC., a California Corporation, and No. 83396-1-I INTERACTIVE BROKERS LLC, a Connecticut limited liability company DIVISION ONE

Respondents, UNPUBLISHED OPINION v.

IRENE and PETER LEON GUERRERO, a married couple, JOANN and ROBERT LACANFORA, a married couple, BRANDON and NATASHA EHRLICH, a married couple, GARY and MARTHA WYATT, a married couple, CAROL and IAN HILTON, a married couple, TONY and CHRISTINE EASON, a married couple, DAVID and CARRIE MILLER, a married couple, EMILIE and BRYCE J. DAWSON, a married couple, NADINE DAWSON, a single person, HOLLY ROBINSON and BENJAMIN CAPDEVIELLE, a previously married couple, STEPHEN and DIANA NARAMORE, a married couple, EUGENE T. ROGERS and SHANNON A. MCQUERY, a married couple, PATRICIA HAMILTON, a single person, STEPHEN W. and PAMELA N. APT, a married couple,

Appellants.

HAZELRIGG, J. — A group of retirement account holders, under the named plaintiffs Irene and Peter Leon Guerrero, appeal vacatur of their arbitration award by the superior court. Because Charles Schwab & Co., Inc. and Interactive Brokers LLC failed to demonstrate evident partiality on the part of one of the arbitrators, the panel, or the FINRA Director in terms of the remedy applied, we reverse.

FACTS

Irene and Peter Leon Guerrero are named plaintiffs representing a class of customers (collectively, the Customers) holding retirement accounts through investment firm Vita Intellectus, LLC (Vita).1 Vita, on behalf of the Customers, opened brokerage accounts through Charles Schwab & Co., Inc. and Interactive Brokers LLC (collectively, the Brokers)2. After their accounts suffered “catastrophic losses,” the Customers brought an arbitration action against the Brokers through Financial Industry Regulatory Authority (FINRA) Dispute Resolution Services pursuant to mandatory arbitration clauses in their agreements with the Brokers.

Based on FINRA procedure, the parties were provided with 35 arbitrator candidate disclosure reports in order to eliminate and rank candidates. The selected panel consisted of Katherine O’Neil, Pamela Bridgen, and David Gonzalez. Bridgen noted in her disclosure report that she was a plaintiff in an

1 Vita was not a party to the arbitration.

2 The Brokers’ names alternatively appear on documents in the record as, “The Charles

Schwab Corporation,” “Charles Schwab Institutional,” and “Interactive Brokers Group.” As the record is unclear, we use the company names as contained in the plaintiffs’ respective pleadings.

ongoing Consumer Protection Act (CPA)3 claim related to real estate. The date when the disclosure report was first submitted pursuant to FINRA rules is unclear from the record, but it contains a statement in the header that the accuracy of its contents was last affirmed by Bridgen on December 5, 2019. After Bridgen was selected as an arbitrator for the Leon Guerrero dispute, she was required to review and sign an Arbitrator Disclosure Checklist, which she completed on March 13, 2020. In the section titled, “Disclosures about the subject of the case,” item 4.a of the checklist asked, “Have you, your spouse, or an immediate family member been involved in a dispute involving the same or similar subject matter as the arbitration?” Bridgen selected, “No.” Item 4.b asked, “Did the dispute assert any of the same allegations or causes of action as the assigned arbitration, even if the dispute was not securities-related?” Bridgen again selected, “No.”

The arbitration was bifurcated into a liability phase and damages phase.

The panel issued a liability ruling on December 15, 2020, finding the Brokers breached their respective contracts, were negligent, and violated Washington’s CPA. The next day, the Brokers requested that FINRA remove and replace the panel, alleging they discovered a conflict Bridgen had failed to disclose. The Brokers testified they learned of the conflict the evening after the liability order was issued, but that their investigation was spurred by a comment Bridgen made the day before. The Customers did not oppose the request to replace Bridgen. The Director of FINRA Dispute Resolution Services granted the Brokers’ request

3 Ch. 19.86 RCW.

to remove Bridgen, pursuant to FINRA Rule 12407(b), but did not order removal of the rest of the panel after they declined to recuse themselves. The replacement arbitrator, Frederick Kaseburg, reviewed the record from the liability phase and joined the original two arbitrators for the damages phase. O’Neil and Gonzalez concurred in the award, but Kaseburg dissented from the damages award without explanation.

The Brokers filed a petition in King County Superior Court requesting vacatur of the arbitration award based on Bridgen’s conflict and failure to disclose, and the Customers filed a counter-petition to confirm the award. The petitions were consolidated and, after oral argument, the trial court granted the Brokers’ motion, vacating the award, and denied the Customers’ petition to confirm the award. The Customers appeal.

ANALYSIS

I. Vacatur of the Arbitration Award The parties agree that the Federal Arbitration Act (FAA)4 governs their dispute as it pertains to securities transactions involving interstate commerce. In analyzing a federal question, this court gives “‘great weight’” to decisions of federal appellate courts, but they are not binding. Feis v. King County Sheriff’s Dep’t, 165 Wn. App. 525, 547, 267 P.3d 1022 (2011). Review of an arbitration award is limited under the FAA. Lagstein v. Certain Underwriters at Lloyd’s, London, 607 F.3d 634, 640 (9th Cir. 2010). An appellate court reviews the vacatur of an arbitration award de novo. Id. To obtain vacatur, a party “must 4 9 U.S.C. §§ 1-16.

clear a high hurdle. It is not enough for petitioners to show that the panel committed an error—or even a serious error.” Stolt-Nielsen S.A. v. AnimalFeeds Int’l Corp., 559 U.S. 662, 671, 130 S. Ct. 1758, 176 L. Ed. 2d 605 (2010). Rather, a court may only vacate an award under certain circumstances, including “where there was evident partiality or corruption in the arbitrators.” Lagstein, 607 F.3d at 640 (quoting 9 U.S.C. § 10(a)(2)). The party seeking vacatur bears the burden to demonstrate the award should be set aside. UBS Fin. Servs., Inc. v. Asociacion de Empleados del Estado Libre Asociado de Puerto Rico, 997 F.3d 15, 17 (1st Cir. 2021).

“Arbitration under the FAA is contract-driven and principally ‘a matter of consent.’” Savers Prop. & Cas. Ins. Co. v. Nat’l Union Fire Ins. Co., 748 F.3d 708, 717 (6th Cir. 2014) (quoting EEOC v. Waffle House, Inc., 534 U.S. 279, 294, 122 S. Ct. 754, 151 L. Ed. 2d 755 (2002)). Parties are given discretion to design the framework of their arbitration process “‘to allow for efficient, streamlined procedures tailored to the type of dispute.’” Id. (quoting AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 344, 131 S. Ct. 1740, 179 L. Ed. 2d 742 (2011)). Additionally, we give weight to the rules regulating arbitrations as contracted for and relied on by the parties. See York Research Corp. v. Landgarten, 927 F.2d 119, 123 (2d Cir. 1991). Both of the Brokers urge this court to consider FINRA rules on disclosure as persuasive authority. In doing so, we would be remiss to not also consider FINRA rules as to the remedy for a disclosure violation as similarly persuasive authority.

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