CENTURY 21 REAL ESTATE, LLC v. QUALITY HOMES NETWORK LLC

CourtDistrict Court, D. New Jersey
DecidedJuly 25, 2025
Docket2:23-cv-09850
StatusUnknown

This text of CENTURY 21 REAL ESTATE, LLC v. QUALITY HOMES NETWORK LLC (CENTURY 21 REAL ESTATE, LLC v. QUALITY HOMES NETWORK LLC) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CENTURY 21 REAL ESTATE, LLC v. QUALITY HOMES NETWORK LLC, (D.N.J. 2025).

Opinion

NOT FOR PUBLICATION

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

: CENTURY 21 REAL ESTATE, LLC, : : Civil Action No. 23-09850-AME Plaintiff, : : v. : OPINION : QUALITY HOMES NETWORK, LLC, et al., : : Defendants. : :

ESPINOSA, U.S.M.J.

This matter is before the Court on the parties’ competing summary judgment motions. Plaintiff Century 21 Real Estate, LLC (“Plaintiff”) seeks summary judgment on its claim for reformation of a negotiated addendum to the parties’ long-standing franchise agreement, alleging a mutual mistake resulted in an erroneous increase in an incentive bonus contained in that addendum, for which neither party negotiated. Defendant Quality Homes Network LLC (“Defendant”) opposes the motion and cross-moves for summary judgment arguing there was no mutual mistake and the addendum, as written, was a valid offer, which it accepted. Defendant also seeks summary judgment on its breach of contract counterclaim, arguing Plaintiff breached the addendum by first paying but later disavowing the increased incentive bonus. Defendant also seeks attorneys’ fees under the franchise agreement. The Court has reviewed the parties’ written submissions and decides the motions without oral argument. See Fed. R. Civ. P. 78(b). Neither party has met its burden to demonstrate the absence of a material factual dispute permitting it to prevail without trial. See Fed. R. Civ. P. 56. Consequently, for the following reasons, both motions are denied. I. BACKGROUND On or around June 20, 2008, Plaintiff entered into a franchise agreement with Defendant (the “Franchise Agreement”) under which Defendant agreed to pay Plaintiff a franchise royalty fee and contribute to a brand marketing fund (“BMF”). [D.E. 42-1 at 2, ¶¶ 1-2]. In exchange, Plaintiff permitted Defendant to operate certain real estate brokerage offices in Tennessee as

“Century 21.” [D.E. 39-4; D.E. 42-1 at 2, ¶ 1]. The franchise royalty fee was equal to 6% of the gross revenues from Defendant’s brokerage offices. [D.E. 42 at 3; D.E. 39-4 at 13, § 7.1.1]. The Franchise Agreement additionally specifies that, if certain conditions are met, Plaintiff will provide Defendant an annual cash award, called the “Century 21 Incentive Bonus” (“CIB”). [D.E. 39-4 at 13, § 7.2.1]. The CIB is calculated based on the number of Defendant’s offices and its gross revenue, pursuant to a table in the Franchise Agreement. [D.E. 42-1 at 2, ¶ 3; D.E. 39-4 at 13-14, § 7.2.1]. At the end of that table, the Franchise Agreement provides, “[i]n no event shall the aggregate annual CIB payable to you as calculated in accordance with the CIB Table exceed 2% of your Annual Gross Revenue.” [D.E. 39-4 at 14, § 7.2.1].

At the end of 2022, Defendant’s owner and Chief Executive Officer, Jamie Skeen (“Skeen”), reached out to Plaintiff’s President and Chief Executive Officer, Mike Miedler (“Miedler”), about the Franchise Agreement. The parties disagree about the purpose of Skeen’s and Miedler’s conversation. According to Plaintiff, Skeen reached out “and asked for help because he felt his franchise was struggling in the marketplace.” [See Affidavit of Gregory Sexton, D.E. 39-3 at 2, ¶ 6]. Defendant asserts that Skeen reached out to “discuss his concerns with [Defendant’s CIB], which Skeen believed stifled [Defendant’s] ability to attract new, producing brokers and made [Defendant] an overall less competitive business.” [See Defendant’s

2 Responsive Statement of Material Facts, D.E. 42-1 at 3-4, ¶ 7]. In any event, Miedler communicated Skeen’s concerns to Plaintiff’s Chief Operating Officer, Gregory Sexton (“Sexton”), who reached out to Skeen. [See Affidavit of Gregory Sexton, D.E. 39-3 at 2, ¶¶ 6-7]. An October 27, 2022 internal e-mail from Sexton to Miedler reflects that, in response to Skeen’s inquiry, Sexton suggested, among other things, to “[o]n all options, take his BMF to .5%

. . .”; “if Financials bear out real distress, consider a low 3% rate for the next 6 months and give him a prom note for the difference between 3% and what we figure out what would be an appropriate flat rate”; and “if he is on CIB, propose a quarterly CIB for 2023 to help with cash flow.”1 [See D.E. 39-6 at 2-3]. The e-mail exchange also reflects that Miedler requested Sexton “communicate with [Skeen] on next steps.” [D.E. 39-6 at 2]. A November 4, 2022 internal e-mail provides that “[f]inance agreed to a quarterly CIB,” and to “the .5% BMF rate.” [D.E. 39-6 at 2; Defendant’s Responsive Statement of Material Facts, D.E. 42-1 at 7-8, ¶19]. This was memorialized in Plaintiff’s finance committee notes. [See D.E. 39-11 at 7].2 Subsequently, on or around March 9, 2023, Sexton texted Skeen: “I have the team

processing an addendum that will move your BMF to a flat .5%. Also, moving you to a quarterly CIB payment instead of your current one time a year payment. Just wanted you to know what we are sending to you.” [See D.E. 39-7; Defendant’s Responsive Statement of Material Facts, D.E.

1 The “3% rate” mentioned here appears to refer to the franchise royalty fee Defendant was required to pay Plaintiff under the Franchise Agreement, which at the time of this email was 6% of Defendant’s gross revenues from its brokerage offices. [See D.E. 42 at 3; D.E. 39-4 at 13, § 7.1.1]. 2 The documents Plaintiff cites as its “finance committee notes,” Exhibits G and H, do not self- evidently demonstrate that the finance committee’s approval was to “move ‘to a quarterly CIB, preferably starting in Q1 2023’ and ‘the .5% BMF rate,’” as Plaintiff contends. [Compare D.E. 39-2 at 11 and Affidavit of Gregory Sexton, D.E. 39-3 at 4, ¶¶ 12-13, with D.E. Nos. 39-10 and 39-11]. Nevertheless, neither party appears to dispute that the finance committee notes reflect these two approvals. [See D.E. 42-1 at 7-8, ¶¶ 19-20]. The Court will not disturb an assertion on which both parties agree.

3 42-1 at 5, ¶12]. These terms were reflected in Plaintiff’s internal “Deal Write-Up” form. [See D.E. 39-12]. However, the employee tasked with drafting the Franchise Addendum (“Addendum”) copied and pasted a clause from a sample provided to her without realizing the sample specified a CIB rate of 4%. [See Affidavit of Gregory Sexton, D.E. 39-3 at 5, ¶ 17]. Consequently, in addition to modifying the BMF payment to a flat .5% and increasing the

frequency of Defendant’s CIB payments to quarterly, the Addendum also provided that Plaintiff “will issue a [CIB] rebate to [Defendant] in an amount equal to 4% of Gross Revenue (“New CIB Rebate”).” [See D.E. 39-14]. In his deposition, Sexton testified about the internal process a contract undergoes before it is sent to be executed. [See Sexton Deposition, D.E. 40-4 at 9, 27:12-21]. Specifically, Plaintiff’s legal department reviews the document, and it is additionally circulated internally before it is sent externally to be signed by the other party. [Id.]. After receiving the Addendum, Defendant asserts it took time to review it before signing and executing it on March 27, 2023. [See D.E. 39-14; D.E. 40 at 9]. Plaintiff paid Defendant $142,421.16 on or around April 23, 2023, pursuant to the 4%

CIB rate specified in the Addendum and based on Defendant’s gross revenue for the prior quarter. [See Declaration of Jamie Skeen, D.E. 40-11 at 3, ¶ 7-8]. However, in or around June 2023, after discovering that the CIB rate in the Addendum was 4%, Sexton contacted Skeen to communicate that the CIB rate should have been 2%.3 [Defendant’s Responsive Statement of Material Facts, D.E. 42-1 at 13, ¶ 35]. Sexton offered to allow Defendant to keep the initial

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