Castellano Cosmetic Surgery Center, P.A. v. Doyle

CourtDistrict Court, M.D. Florida
DecidedJuly 28, 2021
Docket8:21-cv-01088
StatusUnknown

This text of Castellano Cosmetic Surgery Center, P.A. v. Doyle (Castellano Cosmetic Surgery Center, P.A. v. Doyle) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Castellano Cosmetic Surgery Center, P.A. v. Doyle, (M.D. Fla. 2021).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA TAMPA DIVISION

CASTELLANO COSMETIC SURGERY CENTER, P.A., a Florida corporation,

Plaintiff,

v. Case No. 8:21-cv-1088-KKM-CPT

RASHAE DOYLE, P.A., a Florida corporation, and GRACE RASHAE DOYLE an individual,

Defendants. ____________________________________/

ORDER ON MOTION FOR PRELIMINARY INJUNCTION This action arose following the end of a business relationship between Castellano Cosmetic Surgery Center (Castellano), a plastic surgery center, and Rashae Doyle, P.A., a corporation founded by Grace Rashae Doyle, which contracted to perform cosmetic procedures for Castellano. Based on allegations that Ms. Doyle stole client information and sent an email to Castellano clients announcing the her new business, BevelUp, Castellano brings claims of misappropriation of trade secrets under the Defend Trade Secrets Act (DTSA); misappropriation of trade secrets under the Florida Uniform Trade Secrets Act (FUTSA); breach of contract; common law unfair competition; violation of the Computer Fraud and Abuse Act (CFAA); violation of the Florida Computer Abuse and Data Recovery Act (CADRA); and tortious interference with existing and prospective business relationships. Ms. Doyle contends that Castellano consented to the creation of the client list she used for marketing purposes, and any

inclusion of Castellano clients (as opposed to her own) was not intentional misappropriation. Castellano seeks a preliminary injunction to prevent further misappropriation of its alleged trade secrets. But because it has not shown a substantial likelihood of success on the merits and has not articulated irreparable harm, the motion

is denied. I. FACTS In May 2016, the parties entered a contract (the 2016 Agreement) which required Ms. Doyle to provide cosmetic procedures for Castellano and allowed her to treat

clients at Castellano’s facility as an independent contractor. (Doc. 38-1). The 2016 Agreement included a confidentiality provision and a non-solicitation provision. Castellano also agreed that Ms. Doyle’s clients did not become Castellano clients simply because she treated them at Castellano’s facility.

Castellano has been cultivating elite clients since 2011 and stores client information in an electronic medical record (EMR) system. PatientNow, a third party, hosts Castellano’s EMR system, initially using a server-hosted database until converting

to a cloud-hosted database in 2020. The EMR database contained names, addresses, email addresses, demographic information, and medical information. Castellano made concerted efforts to keep this information secret, including: (1) restricting access by log- in and password, (2) monitoring front desk computers, and (3) requiring confidentiality, non-disclosure, and non-solicitation agreements from independent contractors who had access to the EMR. When clients who had seen Ms. Doyle prior to 2016 were

treated at Castellano, their information was added to Castellano’s EMR system. In May 2018, Ms. Doyle downloaded a list of clients from Castellano’s EMR system. Ms. Doyle claims that Pamela Horton, Castellano’s office manager, authorized her to do so and provided her instructions on how to download a list of clients that she

had seen. Ms. Doyle maintains she needed the access after her personal computer, which housed her independent list, crashed and proved unrecoverable. Castellano contends that no one gave Ms. Doyle access or authorization to download such a list, and the only way Ms. Doyle could have obtained such a list was through calling

PatientNow. Whether with or without authorization, it is undisputed that Ms. Doyle downloaded a list of clients in May 2018. See (Doc. 38-5). Ms. Doyle then forwarded the list to both her own and her husband’s personal email addresses, converted it to an Excel spreadsheet, and, on a separate sheet within the spreadsheet, continued to add

new clients she saw over the course of the next few years. Eventually, the relationship between Ms. Doyle and Castellano soured, and they executed a separation agreement (the 2020 Agreement) to resolve a dispute over client

records, among other things. Castellano agreed to provide Ms. Doyle with treatment notes, plans of care, and documents related to 279 clients. These clients represented those in the Castellano EMR system that indicated they were referred by Ms. Doyle. The 2020 Agreement also contained the following merger clause that rendered the 2016 Agreement “null and void”: Any and all prior understandings and agreements between RDPA and CCSC, including but not limited to the agreement entered into between the Parties in 2016 (the “2016 Agreement”), with respect to the subject matter of this Agreement are merged into this Agreement, which fully and completely expresses the entire Agreement and understanding of RDPA and CCSC with respect to the subject matter hereof. The 2016 Agreement, which contains a non-solicitation provision, is null and void, and there are no other agreements between the Parties other than the 2016 Agreement. (Doc. 38-2 at 4). In 2021, Ms. Doyle started a new business called BevelUp. On April 10, 2021, BevelUp sent an email blast to announce its grand opening. The announcement was sent to the email addresses on the list Ms. Doyle downloaded in 2018 along with other email addresses she had added to her Excel spreadsheet since that time. This announcement led to the instant lawsuit and motion for preliminary injunction, as it was sent to Castellano’s general information email address. Four witnesses testified at the evidentiary hearing on the motion for a preliminary injunction. First, Castellano called Pamela Horton, Castellano’s office manager. Ms. Horton testified that Ms. Doyle was granted permission only to download commission reports, which displayed a list of patients seen by Ms. Doyle and her anticipated

commissions from those visits. Ms. Horton also testified that Ms. Doyle never asked her for instructions on how to download a list of her clients from the EMR system in May 2018 and that she never gave any such instructions. On cross-examination, Ms.

Horton testified that the EMR system did not have tiered access, i.e., different levels that would have prevented Ms. Doyle from downloading client information on her own. Per Ms. Horton, by virtue of access to the commission reports, Ms. Doyle also

had access to all client data, even though she did not have permission to download it. Castellano then called Jane Gustin, its marketing director. Ms. Gustin testified that email marketing was the primary way Castellano communicated with its clients and that Castellano cultivated its email list at a high cost. According to Ms. Gustin, the email

addresses included on the list represented an immense value to Castellano. She also denied providing instructions on how to download a client list to Ms. Doyle. Next, Castellano called Dr. Joseph Castellano, the owner of the center. He testified that the he discovered Ms. Doyle’s email announcement by checking the

info@castellanocosmeticsurgery.com email address, which had received the announcement. Castellano uses this email address as a catch-all for general inquiries and as a placeholder within the EMR system. Regarding the particulars of Ms. Doyle’s access, Dr. Castellano testified that she was given access and authorization to download

commission reports from the EMR, but that she did not have access to all the reports on the system (unlike Ms. Horton’s testimony, which was that Ms. Doyle had access but not authorization to all reports). He testified that he also never provided Ms. Doyle

permission to generate the 2018 list.

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