Casper Sleep Inc. v. Nectar Brand LLC

CourtDistrict Court, S.D. New York
DecidedSeptember 27, 2019
Docket1:18-cv-04459
StatusUnknown

This text of Casper Sleep Inc. v. Nectar Brand LLC (Casper Sleep Inc. v. Nectar Brand LLC) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Casper Sleep Inc. v. Nectar Brand LLC, (S.D.N.Y. 2019).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK CASPER SLEEP, INC., Plaintiff, ORDER - against - 18 Civ. 4459 (PGG) NECTAR BRAND LLC, DREAMCLOUD BRAND LLC, and DREAMCLOUD HOLDINGS LLC, Defendants.

PAUL G. GARDEPHE, U.S.D.J.: Plaintiff Casper Sleep, Inc. (“Casper”) brings this action against Defendants Nectar Brand LLC (“Nectar”), DreamCloud Brand LLC (“DreamCloud”), and DreamCloud Holdings LLC (“DreamCloud Holdings”), asserting claims for false advertising under the Lanham Act, and deceptive business practices and false advertising under Sections 349 and 350 of New York’s General Business Law. (Second Amended Complaint (“SAC”) (Dkt. No. 46) □□ 113-140) Pending before the Court is Defendants’ motion to transfer this action to the Northern District of California. (Dkt. No. 51) For the reasons stated below, Defendants’ motion will be denied.

BACKGROUND I. FACTS! Both Plaintiff and Defendants sell mattresses online directly to consumers. (SAC (Dkt. No. 46) 1, 16-20) Plaintiff Casper is a Delaware corporation with its principal place of business in New York, New York. (Id. § 12) Defendant Nectar is a California LLC; Defendant DreamCloud Holdings is a Delaware LLC; and Defendant DreamCloud is a Delaware corporation. All Defendants have their principal place of business in East Palo Alto, California. (Id. 13-15) Defendants sell mattresses under the brand names “‘Nectar” and “DreamCloud.” (Id. 5) The SAC alleges that Defendants have engaged in multiple “false and deceptive marketing practices” in order to “mislead consumers into believing that their products are superior to those of their competitors.” (Id. J 5-6) According to the SAC, “potential Casper mattress purchasers, including potential purchasers located in New York, have been deceived

| Tn resolving a transfer motion, a complaint’s factual allegations are assumed to be true. Courts may also consider material extrinsic to the complaint. See, e.g., Tianhai Lace USA Ine. v. Forever 21, Inc., No. 16 Civ. 5950 (AJN), 2017 WL 4712632, at *2 (S.D.N.Y. Sept. 27, 2017) (“In resolving a motion for transfer, the Court assumes allegations in the Complaint to be true, but may also look to evidence outside of the Complaint, even to the degree that such evidence contradicts allegations in the Complaint.”); Mohsen v. Morgan Stanley & Co. Inc., No. 11 Civ. 6751 (PGG), 2013 WL 5312525, at *3 (S.D.N.Y. Sept. 23, 2013) (“In deciding a motion to transfer, a court may consider material outside of the pleadings.”) (collecting cases); Van Zon v. Powers, No. 06 Civ. 0086 (JFK), 2006 WL 3706310, at *3 (S.D.N.Y. Dec. 13, 2006) (“The court must take all allegations in the complaint as true, unless contradicted by the defendants’ affidavits, and when an allegation is so challenged [a] court may examine facts outside the complaint to determine whether venue is proper. The court must draw all reasonable inferences and resolve all factual conflicts in favor of the plaintiff.” (citations omitted)). Accordingly, in resolving Defendants’ transfer motion, this Court has considered the SAC along with declarations and exhibits submitted by the parties.

into purchasing Defendants’ products through Defendants’ false and misleading advertisements.” (Id. ] 109) The Court discusses seriatim below the marketing practices challenged by Plaintiff. A. Affiliate Marketing Plaintiff objects to Defendants’ use of “affiliate marketing.” “Affiliate marketing is a marketing strategy whereby the retailer rewards [a] reviewer or other ‘affiliate’ for each purchase or website visit that the affiliate secures through its reviews.” (Id. “Affiliate marketing and related practices create relationships between reviewers and retailers that consumers would not reasonably expect. As a result, regulators of commerce . . . have made clear that these practices are unfair and deceptive if they are not effectively and conspicuously disclosed.” (Id. 425) “As part of their advertising strategy, Defendants have aggressively sought to partner with affiliate marketers and promote their purportedly indépendent reviews without adequately disclosing Defendants’ paid relationship with those marketers.” (Id. □ 32) Defendants use these reviews in advertisements promoting Nectar and DreamCloud mattresses. (Id. {J 36-39) B. SleepAuthority Website Plaintiff also claims that Defendants’ operation of www.sleepauthority.com (“SleepAuthority”) constitutes a deceptive marketing strategy. According to the SAC, [t]his website . . . professes to be a website dedicated to helping people improve their sleep habits. In actuality, Defendants use it to publish brand-favorable content and steer online users to the Nectar and DreamCloud websites. In other words, at a glance, it appears to consumers that they are receiving advice from a third party, SleepAuthority, to buy a Nectar or DreamCloud [mattress]. But SleepAuthority is Nectar and DreamCloud — telling consumers to buy their own products. (Id. 43) “Only by navigating through the rest of the SleepAuthority website, to the ‘about’ section, might a user stumble upon the statement that ‘Sleep Authority is owned and operated by DreamCloud, LLC, which operates Nectar, DreamCloud[,] and Level.’” (Id. ¥ 49)

Defendants also use SleepAuthority to promotes Defendants’ products on social media, “without any indication that SleepAuthority is actually Defendants’ alter-ego.” (Id. { 44) Defendants also complain that the “content of [SleepAuthority’s] promotions [of Defendants’ products] is false and misleading in and of itself.” (Id.) “[P]otential Casper mattress purchasers — including ones located in New York — have been misled by the false statements in SleepAuthority ads, as well as the deceptive content on the website itself. [As a result], consumers who might have purchased a Casper mattress were

... influenced into purchasing Defendants’ mattresses.” (Id. § 52) C. Nectar and DreamCloud Websites The SAC further alleges that Defendants employ deceptive marketing practices on their own websites. According to Defendants, Nectar’s website contains a “side by side” comparison of Nectar and Casper, which “declares [Nectar] superior to Casper in every possible respect.” (Id. 954-55) This comparison is misleading because it is based on comments from reviewers who either (1) do not review Casper mattresses, or (2) are affiliates of Defendants. (Id. §{] 55-59) Nectar discloses that it “may compensate third-parties for purchases made through the links in their reviews,” but only in small print at the bottom of the page — a disclosure that does not comport with FTC regulations. (Id. 4] 60-61) DreamCloud’s website also compares its products with Plaintiff's, relying “predominately on its paid affiliate reviews without any disclosure of its affiliate relationships.” (Id. {| 63) DreamCloud also misrepresents the cost of one of Plaintiffs mattresses. (Id. § 62) Nectar’s website and DreamCloud’s website contain additional false statements. (Id. 73-79) For example, Nectar claims it has studies to support the claim that its customers “fall asleep 20% faster than people who sleep on other mattresses” (id. 4] 75-76); Nectar and

DreamCloud both claim to have won many awards (id. J 77-78); and Nectar claims that its mattresses are designed and assembled in the United States. (Id. 9] 80-81). According to Plaintiff, all of these statements are false. Defendants “have also manipulated the appearance of customer reviews on their websites to deceive consumers into believing that customers rate Defendants more favorably than they actually do.” (Id. { 66) For example, Defendants’ websites reflect almost exclusively five-star reviews, but Better Business Bureau records show more than 200 complaints about Defendants in the past year, and numerous one-star reviews. (Id. J] 67-70) Defendants’ customers have also complained that their negative reviews have been deleted from Defendants’ website. (Id. ff 71-72) D.

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Casper Sleep Inc. v. Nectar Brand LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/casper-sleep-inc-v-nectar-brand-llc-nysd-2019.