Casillas v. Gerstenfeld

Court of Appeals of Oregon·Decided August 26, 2026·No. A184620·Published

Opinion

No. 796 August 26, 2026 389

IN THE COURT OF APPEALS OF THE STATE OF OREGON

Gloria CASILLAS,

Kristina Onshus-Womble, Momo Hurley, Dawn Thompson, Felix Valadez, and Kelly Chudler, Plaintiffs-Appellants Cross-Respondents,

and

Jameka GIBSON,

Plaintiff

Cross-Respondent,

v.

David GERSTENFELD,

in his official capacity as Director of the Oregon Employment Department, Defendant-Respondent

Cross-Appellant,

and

OREGON EMPLOYMENT DEPARTMENT, Defendant Cross-Appellant.

Multnomah County Circuit Court 22CV18836; A184620

Eric L. Dahlin, Judge. Argued and submitted October 28, 2025. Kelsey Heilman argued the cause for appellants-crossrespondents . Also on the briefs were Emily Teplin Fox, Oregon Law Center, and Divine Zheng.

Colm Moore, Assistant Attorney General, argued the cause for respondent-cross-appellant and cross-appellant. Also on the briefs were Dan Rayfield, Attorney General, and Benjamin Gutman, Solicitor General.

No appearance for cross-respondent.

390 Casillas v. Gerstenfeld

Jane L. Moisan and People’s Law Project filed the brief amicus curiae for National Employment Law Project.

Before Tookey, Presiding Judge, Kamins, Judge, and Jacquot, Judge.

TOOKEY, P. J. On appeal, affirmed in part, reversed in part and remanded; on cross-appeal affirmed.

Cite as 352 Or App 389 (2026) 391

TOOKEY, P. J. This case requires us to consider, among other legal points, whether certain practices of the Oregon Employment Department (OED) related to purported overpayments of unemployment insurance benefits violate the due process rights of plaintiffs, who were recipients of such benefits.1 Plaintiffs appeal a general judgment granting summary judgment in favor of OED on certain of plaintiffs’ claims. OED cross-appeals the general judgment, which also granted partial summary judgment to plaintiffs on certain claims.

On appeal, plaintiffs raise four assignments of error. In the first, they assert that the trial court erred in “finding that due process does not require OED to tell claimants what ‘type’ has been assigned to their overpayment.” In the second, they assert that the trial court erred in “finding Plaintiff-Appellants’ third claim for relief, concerning the use of a two-notice system to establish overpayments of unemployment benefits, was moot.” In the third, they assert the trial court erred in “finding that the use of the two-notice system to establish overpayments of unemployment benefits was not ‘capable of repetition’ within the meaning of ORS 14.175.” In the fourth, they assert that the trial court erred in “finding that OED’s overpayment notices contained sufficient individualized reasons to support the agency’s decision.”

We conclude, with respect to plaintiffs’ first and fourth assignments of error, that the trial court erred. We also conclude, with respect to plaintiffs’ second and third assignments of error, that the trial court did not err. Thus, on plaintiffs’ appeal, we affirm in part, reverse in part, and remand.

On cross-appeal, OED seeks reversal of the trial court’s entry of partial summary judgment in favor of

1 Plaintiffs sued David Gerstenfeld, in his official capacity, as Director of OED and OED. As plaintiffs do in their brief, we refer to the defendants in this case as OED.

We also note that amicus curiae the National Employment Law Project has filed a brief in support of plaintiffs.

392 Casillas v. Gerstenfeld

plaintiffs, raising six assignments of error. In the first two assignments, OED asserts that the trial court erred in granting partial summary judgment to plaintiffs and in “denying OED’s motion for summary judgment on Claim #1.C.,” which alleged that OED violated due process by continuing to collect overpayments when it had been determined that a claimant had good cause to file a late hearing request, and the appeal had not been resolved on the merits. In the third through sixth assignments, OED asserts that the trial court erred in granting partial summary judgment to plaintiffs and in denying OED summary judgment on “Claim #2” and “Claim #6.” As to those claims, the trial court determined that certain notices sent to claimants by OED were “unconstitutional as to Spanish readers who cannot read English because the notices use partial, but not complete, English-to-Spanish translation.”

We conclude, as to OED’s assignments of error on cross-appeal, that the trial court did not err. Thus, on OED’s cross-appeal, we affirm.

Before proceeding with our discussion of this case, we pause to note that in considering the due process issues presented, we address what the United States Constitution requires; that is, our job is to determine only what OED must do to comply with its obligations under the United States Constitution. In our review, we do not consider whether OED’s practices constitute “best practices.” Put another way, our legal conclusions that certain OED practices complied with due process are only that; those conclusions are not an endorsement of OED’s practices.

I. BACKGROUND

In 1935, “in response to rampant unemployment associated with the Great Depression, Congress established an unemployment compensation program.” Newport Church of Nazarene v. Hensley, 335 Or 1, 5, 56 P3d 386 (2002). In doing so, it “impos[ed] a federal payroll tax upon employers ,” but in order to “induce states to maintain their own unemployment compensation programs, * * * Congress also provided that employers could offset as much as 90 percent of the federal tax by paying into a qualified state unemployment compensation program.” Id. “Shortly after the

Cite as 352 Or App 389 (2026) 393

enactment of the federal payroll tax, every state adopted qualifying programs.” Id.

Today, “[u]nemployment compensation exists under a federal-state scheme of unemployment insurance legislation .” Unemployment Compensation, 76 Am Jur 2d § 2 (2025). Thus, “[f]ederal and state unemployment compensation statutes are designed to operate together as a cooperative endeavor.” Id.

OED is the agency responsible for “[a]dminister [ing] the unemployment insurance laws of this state to support Oregonians during periods of unemployment.” ORS 657.601(1). Ultimately, the purpose of Oregon’s unemployment insurance scheme is simple: “[T]o provide a means of living for an unemployed worker.” McPherson v. Employment Div., 285 Or 541, 543, 591 P2d 1381 (1979). Like the unemployment insurance schemes in other states, Oregon’s scheme works to “insure a diligent worker against the vicissitudes of enforced unemployment not voluntarily created by the worker without good cause.” Unemployment Compensation, 76 Am Jur 2d § 1 (2025).

The COVID-19 pandemic generated an increase in unemployment and unemployment benefit claims, and a resulting expansion of federal unemployment programs administered by OED pursuant to federal law. Specifically, in addition to administering Oregon’s unemployment insurance scheme, OED, during the COVID-19 pandemic, was charged with administering what OED calls “pandemic-era unemployment benefit programs,” including the Pandemic Unemployment Assistance (PUA) program, the Federal Pandemic Unemployment Compensation program, and the Pandemic Emergency Unemployment Compensation program . See generally Pub L 116-136, §§ 2101-2116, 134 Stat 281 (2020).

Plaintiffs in this case are six Oregonians who received unemployment benefits through OED and whose benefits OED later sought to “claw back” on the grounds that, according to OED, plaintiffs were ineligible to receive the benefits, plaintiffs were paid too much, or both. Plaintiffs filed this action against OED asserting nine claims for relief 394 Casillas v. Gerstenfeld

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