Cash American Pawn, LP, Stephanie Fields and Robert Elder v. Ronald L. Alonzo

CourtCourt of Appeals of Texas
DecidedSeptember 14, 2021
Docket01-19-00801-CV
StatusPublished

This text of Cash American Pawn, LP, Stephanie Fields and Robert Elder v. Ronald L. Alonzo (Cash American Pawn, LP, Stephanie Fields and Robert Elder v. Ronald L. Alonzo) is published on Counsel Stack Legal Research, covering Court of Appeals of Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Cash American Pawn, LP, Stephanie Fields and Robert Elder v. Ronald L. Alonzo, (Tex. Ct. App. 2021).

Opinion

Opinion issued September 14, 2021

In The

Court of Appeals For The

First District of Texas ———————————— NO. 01-19-00801-CV ——————————— CASH AMERICA PAWN, LP, STEPHANIE FIELDS, AND ROBERT ELDER, Appellants V. RONALD L. ALONZO, Appellee

On Appeal from the 281st District Court Harris County, Texas Trial Court Case No. 2017-54335

MEMORANDUM OPINION

This is an appeal from a judgment awarding damages in a malicious

prosecution case. A jury found in favor of appellee Ronald L. Alonzo and awarded

a total of $128,500 in damages (including $45,000 for past mental anguish), plus

$100,000 in exemplary damages from appellant Cash America Pawn, L.P. (“Cash America”). The jury also found in favor of Cash America on its counterclaims for

fraud and breach of fiduciary duty, but it awarded zero damages on those claims.

Cash America, Stephanie Fields, and Robert Elder raise four issues on appeal,

challenging: (1) the legal and factual sufficiency of the evidence to support the jury’s

liability finding on Alonzo’s malicious prosecution claim; (2) the legal and factual

sufficiency of the evidence to support the compensatory damages awarded to

Alonzo; (3) the award of exemplary damages against Cash America in the absence

of a predicate vice-principal finding; and (4) the sufficiency of the evidence to

support the jury’s finding of zero damages for fraud and breach-of-fiduciary duty.

We conclude that the evidence was insufficient to support the verdict on

Alonzo’s malicious prosecution claim. We further conclude that the jury’s verdict

finding zero dollars for lost profit damages resulting from Alonzo’s breach of

fiduciary duty and fraud was not against the great weight and preponderance of the

evidence. We reverse the trial court’s judgment awarding damages based on

malicious prosecution and render judgment that Alonzo take nothing on his claim

for malicious prosecution. We affirm the remainder of the judgment.

Background

I. Cash America operates pawn shops.

Cash America owns and operates pawn shops across the country, including

Store No. 86 in Katy, Texas. Its business model includes earning interest on pawn

2 loans of personal property, purchasing personal property directly from customers or

wholesalers for resale, and making retail sales to customers by direct purchase or by

layaway.

A pawn loan is a nonrecourse loan that is secured by personal property held

as collateral. Cash America typically loans about 50-60% of the estimated resale

value of the property based on its condition and as determined by research,

experience, and internal software. Cash America does not permit its employees to

make a loan for more than the resale value of the collateral.

The customer retains ownership of the collateral so long as the loan is not in

default. Cash America retains possession of the collateral as its sole recourse if the

customer defaults on the loan. A customer may (1) permit the loan to default and

allow Cash America to take ownership of the collateral, (2) redeem the item by

paying the principal and interest in full, (3) renew the loan by paying the accrued

interest, (4) extend the loan by making a payment in exchange for additional time,

or (5) pay down the loan by paying the accrued interest and part of the principal.

Cash America also sells property directly and by layaway. In a layaway sale,

Cash America retains ownership of the property until the customer has paid in full.

If a customer fails to make timely payments, the layaway is terminated, Cash

America retains ownership of the personal property, and the customer receives a

store credit for amounts paid.

3 II. Alonzo makes “wraparound” loans to Santana.

Alonzo was the assistant manager of Store No. 86, where Paola Santana

worked as a pawnbroker and was also a customer. In May 2016, Santana had

approximately ten pawn loans in danger of defaulting and seven items on layaway

at Store No. 86.1 Wanting to save her loans and layaways, Santana asked Alonzo for

help.

Alonzo agreed to execute a series of transactions for her, on the condition that

no money or merchandise would leave the shop. The series of transactions took

about an hour and was recorded by a camera in the store and by entries he made in

the computer. First, without receiving any money from Santana, Alonzo credited her

layaway account for the total outstanding balance of the layaways. Then he made

six new pawn loans using as collateral the property that had been on layaway. The

six loans came to a total of $6,500, which was well above the resale value of the

layaway items, which was approximately $2,000 to $3,000.2 The $6,500 was applied

first to the layaway payments on the seven items that were used as collateral on the

May 28 pawn loans, and second to renewal payments on Santana’s pre-existing

1 According to Robert Elder, an investigator for Cash America, Santana was already in default on her layaways on May 28. 2 At trial, Alonzo testified that the layaway items totaled $3,049, but Cash America employees Robert Elder and Aaron Hoffstadter testified that the remaining debt on the layaway $2,080, and the $3,049 figure was a sum of the retail value of the items, not the price for which they actually sold. 4 pawn loans. None of the property involved left the store, and all of the money

involved remained in the possession of Cash America.

III. Cash America investigates, and the district attorney charges Alonzo with theft.

Stephanie Fields began working for Cash America as a district manager in

May 2016. After completing on-the-job training, in August 2016, she assumed

responsibility for multiple stores, including Store No. 86. She noticed that Store No.

86 had made loans that exceeded the resale value on several items. On August 16,

2016, Fields requested a report showing all customers at Store No. 86 with a loan

balance exceeding $10,000. Santana appeared on this report because she had

$26,141 in outstanding pawn loans. Fields asked Robert Elder, one of Cash

America’s investigators, to help her investigate the loans to Santana. Elder had more

than 30 years’ experience in law enforcement and investigations prior to working

for Cash America. Fields and Elder reviewed documents from Store No. 86

(including the pawn and layaway tickets for the wraparound loans that Alonzo

executed for Santana) and watched the video recording that showed Alonzo and

Santana conducting the transactions in a back office. Elder interviewed Alonzo and

Santana; Fields was present and observed the interviews but did not ask questions.

Alonzo acknowledged that he made the transactions, but he maintained that

he had done nothing wrong. Alonzo said that there was no theft, “everything was

5 accounted for,” and he had previously made “overloans” for Santana. Alonzo’s

employment was immediately terminated.

Santana admitted that she and Alonzo “manipulated the transactions in order

to cover her previous loans.” Santana told Elder that she gave Cash America no

money for the layaway items. Santana’s employment was also terminated.

Fields and Elder concluded that the wraparound transactions conducted by

Alonzo and Santana were theft. Elder believed that he had probable cause that a theft

had occurred based on the admissions in the interviews and his investigation.3 He

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Cash American Pawn, LP, Stephanie Fields and Robert Elder v. Ronald L. Alonzo, Counsel Stack Legal Research, https://law.counselstack.com/opinion/cash-american-pawn-lp-stephanie-fields-and-robert-elder-v-ronald-l-texapp-2021.