Casaceli v. Liberty Healthcare Corporation

District Court, D. Arizona·Decided August 17, 2023·No. 2:21-cv-01413·Unknown

Opinion

WO

Susan Casaceli, No. CV-21-01413-PHX-JJT

Plaintiff, ORDER

v.

Liberty Healthcare Corporation,

Defendant. At issue is the Motion for Summary Judgment (Doc. 52, “MSJ”) filed by Defendant Liberty Healthcare Corporation (“LHC”), to which Plaintiff Susan Casaceli filed a Response in opposition (Doc. 58, “Resp.”) and LHC filed a Reply in support (Doc. 65). The Court also considers LHC’s Statement of Facts (Doc. 54, “DSOF”) and Plaintiff’s separate (Doc. 59, “PSSOF”) and controverting Statements of Facts (Doc. 59, “PCSOF”). Having reviewed the briefing and evidence submitted by the parties, the Court finds oral argument unnecessary to resolve the issues raised therein. See LRCiv 7.2(f). For the reasons set forth below, the Court concludes LHC is entitled to summary judgment on each of Plaintiff’s claims but is not entitled to summary judgment on its counterclaim for conversion. The Court therefore grants in part and denies in part LHC’s Motion. Plaintiff filed this action in Maricopa County Superior Court in July 2021. (Doc. 1-2, Compl.) Her Complaint alleges retaliation and discrimination by LHC, her employer from November 2019 to August 2020. She raises claims for wrongful termination in violation of the Arizona Employment Protection Act (“AEPA”) and claims for sex discrimination and retaliation in violation of Title VII of the Civil Rights Act of 1964 (“Title VII”) and the Arizona Civil Rights Act (“ACRA”). LHC removed the case to this Court in August 2021. LHC thereafter filed counterclaims for misappropriation of trade secrets and conversion. LHC now moves for summary judgment on each of Plaintiff’s claims and on Plaintiff’s liability for its conversion counterclaim. The Court summarizes the key facts relevant to these claims, both disputed and undisputed. In July 2019, LHC responded to a Request for Proposals (“RFP”) on a consulting project with the Arizona Division of Economic Security/Division of Developmental Disabilities (“DDD”). The project required identifying areas where DDD was not performing up to cost-containment standards and working with DDD to improve. The consultant’s relationship with DDD had the potential to be contentious, as DDD personnel were concerned the project might jeopardize their employment. In September 2019, DDD accepted LHC’s proposal and the parties entered into the contract contemplated by the RFP. (PSSOF Ex. G (the “DDD Contract”).) In November 2019, LHC hired Plaintiff to serve as a Clinical Quality Director. She excelled in this role. On March 2, 2020, she was promoted to Executive Director for the DDD Contract. In this position, she was responsible for coordinating staff, identifying gaps in DDD’s processes, organizing reports about LHC’s work and assuring LHC was a “cooperative and collaborative partner,” and anticipating and preventing issues in the relationship that could result in “customer dissatisfaction.” (DSOF ¶ 6 (quoting Ex. 4).) Vice President of Operations Todd Graybill served as Plaintiff’s supervisor until April, when Kate Obert took over this role as Director of Operations. Ms. Obert also supervised the Executive Directors of several other LHC programs. In its proposal to the DDD, LHC had proposed “more than a dozen internal and external subject matter experts (SMEs).” (PSSOF Ex. F at vii.) The proposal named seven SMEs who were “secured for and committed to this project.” (Id. at 46.) After Plaintiff was hired, she reported concerns to her supervisors that LHC had not yet followed through on this commitment. She believed failing to do so could be a “misrepresentation to the government.” (PSSOF Ex. A, Deposition of Susan Casaceli (“Casaceli Dep.”) at 139:22-142:17; Ex. C, Declaration of Susan Casaceli (“Casaceli Decl.”), ¶ 17.) Plaintiff testified that her supervisors told her not to worry about it. (Casaceli Dep. at 140:3–141:5.) Plaintiff also had concerns about LHC’s billing. As Executive Director, she reviewed and submitted invoices to the DDD. She grew concerned about DDD staff reaching out to LHC staff directly with ad hoc requests, leading to duplicative work. She was particularly concerned about Jean Tuller, an SME she supervised, responding to work requests without checking whether others were already working on them. On June 12, 2020, she sent an email to DDD staff asking them to field all work requests through her. (PSOF Ex. H.) She also exchanged emails with Ms. Tuller about this “duplication of effort” issue and copied Ms. Obert. (Id.; Casaceli Dep. at 150:1–9.) On June 16, Plaintiff and Ms. Tuller had a tense exchange during a videoconference staff meeting. Plaintiff stated that after she broached the topic of invoices, Ms. Tuller “began raising her voice at me.” (Casaceli Decl. ¶ 22.) Plaintiff stated that she messaged either Mr. Graybill or Ms. Obert, who told her to shut off her camera and they would “take it from there.” (Id.) Ms. Obert recalled the meeting differently. She stated that Ms. Tuller was providing “feedback about the status of the project” when Plaintiff “snapped at her and said, ‘I’m the Executive Director’ in a very angry manner,” and “then walked away and shut off her videocamera, requiring Todd Graybill and me to continue facilitating the meeting.” (DSOF Ex. 1, Declaration of Kathryn Obert (“Obert Decl.”), ¶ 6.) She believed Plaintiff’s reaction “was inappropriate and unprofessional.” (Id.) After the meeting, Ms. Tuller requested a different supervisor. Ms. Obert agreed. This was not the first time she had been made aware of reports of issues involving Plaintiff. Ms. Obert testified that she had held meetings with DDD staff who expressed dissatisfaction with Plaintiff’s performance and LHC’s work. (Id. ¶ 4; DSOF Ex. 2, Deposition of Kathryn Obert (“Obert Dep.”) at 65:2–67:24.) According to Ms. Obert, DDD staff described Plaintiff as “disorganized” and “emotional,” and indicated she was “misrepresenting” LHC’s progress. (Obert Decl. ¶ 4.) She stated that DDD staff “specifically stated that they lacked faith in Ms. Casaceli’s ability to lead the project.” (Id.) She stated that LHC staff had also expressed concerns about Plaintiff’s “leadership and performance.” (Id. ¶ 5.) In May, she and Mr. Graybill met with Plaintiff and provided this feedback to her. Plaintiff pledged to improve.1 After the meeting on June 16, Ms. Obert and Mr. Graybill decided to place Plaintiff on a performance improvement plan. (Id. ¶ 7.) Nonetheless, Plaintiff emailed Ms. Tuller on June 17 to explain the detail she wanted from her invoices. Plaintiff testified that Ms. Tuller still refused to comply. (Casaceli Dep. at 150:1–9.) The same day, she sent an email to Ms. Obert documenting issues with Ms. Tuller, including the lack of detail in her invoices and the duplication of work. Plaintiff also wrote an email to herself memorializing comments she made to Ms. Obert about Ms. Tuller, including that she requested Ms. Tuller “itemize her billing by date and activity,” as she was concerned the invoices she submitted “did not provide sufficient supporting documentation for me to determine their accuracy, as required by [the Contract].” (DSOF Ex. 13.) She wrote that when she raised the issue with her supervisors, however, she was told “the only way we make money is off of salaries.” (Id.) She testified she also had a conversation with Ms. Gibbs in which she told Ms. Gibbs that she believed Ms. Tuller was “overbilling,” “double billing,” and “billing for work that she may not have done. (Casaceli Dep. at 175:15–22.) Plaintiff believed this amounted to fraud. (Id. at 176:3–8.2) On June 18, 2020, Ms. Obert issued the performance improvement plan (“PIP”) to Plaintiff. The PIP stated that Plaintiff’s behavior was “creating an environment that is not supportive and that your leadership style is non-collaborative, defensive, scattered, [and] not truthful.” (DSOF ¶¶ 24–25.) The PIP also stated that DDD “has expressed concerns about the quality of work being completed by

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