Caruso v. Delta Air Lines, Inc.

CourtDistrict Court, D. Massachusetts
DecidedMarch 9, 2022
Docket1:20-cv-10180
StatusUnknown

This text of Caruso v. Delta Air Lines, Inc. (Caruso v. Delta Air Lines, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Massachusetts primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Caruso v. Delta Air Lines, Inc., (D. Mass. 2022).

Opinion

United States District Court District of Massachusetts

) Sara Caruso, ) ) Plaintiff, ) ) v. ) Civil Action No. ) 20-10180-NMG Delta Air Lines, Inc., ) ) Defendant. ) )

MEMORANDUM & ORDER GORTON, J. This case arises out of the alleged sexual assault of Sara Caruso (“Caruso” or “plaintiff”). Caruso claims that her employer, Delta Air Lines (“Delta” or “defendant”) violated both state and federal law by discriminating against her on the basis of sex and disability stemming from the alleged assault, retaliating against her, interfering with her rights, and aiding and abetting the alleged assailant. Pending before the Court is the defendant’s motion for summary judgment. I. Factual Background Caruso began working for Delta in 2016 as a flight attendant based out of Logan International Airport in Boston, Massachusetts. On August 3, 2018, Caruso served as a flight attendant on Delta Flight 1171 from Boston to Dallas, Texas. The flight crew, including Caruso, had an overnight layover in Dallas and a

next day departure. First Officer James Lucas (“Lucas”) was a member that flight crew. Upon their arrival in Dallas, Caruso, Lucas and two colleagues went out for dinner and drinks. After a few hours, the group returned to the Hyatt Hotel (“the Hyatt”) where Delta had reserved a block of rooms for the crew. Caruso has no memory of what happened after returning to the hotel.

Lucas, however, remembers. Although his account of the evening events has changed over time, he ultimately testified that, after he and Caruso assisted a colleague to her room, he and Caruso entered her room. According to Lucas, Caruso was “under the influence” of alcohol. He reports that he and Caruso subsequently engaged in various sexual acts and Lucas eventually returned to his hotel room to get a condom so that he and Caruso could have intercourse. Upon his return to Caruso’s room, Lucas testified that he found Caruso sitting in the shower, and clearly intoxicated. He then observed Caruso vomit, assisted her in the shower, put her to bed and ultimately left her room.

During the early hours of the following morning, Caruso called Delta Operations Control Center (“OCC”) and, sounding intoxicated, asked about Lucas’ whereabouts. Caruso was also observed walking in the hotel hallways in her underwear, looking for Lucas.

The next morning, Caruso failed to report to the hotel lobby on time for the shuttle to the airport for their return flight. After a colleague went to Caruso’s room and helped her get dressed, Caruso travelled to the airport with the rest of the crew. Once there, she was met by a Delta representative who administered a breathalyzer test. Caruso tested over the blood alcohol content limit set by the United States Department of Transportation (“DOT”) for “safety-sensitive” positions integral to the safe operation of passenger aircrafts. The DOT and the

Federal Association Administration classify flight attendants as “safety-sensitive” positions and, consequently, Caruso was not allowed to work as scheduled. Caruso returned to Boston under non-work status. Upon her arrival in Boston, Caruso’s supervisor notified her that she was suspended from Delta due to her failed breathalyzer test and would be subject to Delta’s Employee Assistance Program (“EAP”). That program involves the evaluation and treatment of flight crew members who violate

inter alia, the relevant alcohol policies. Later that day, Caruso went to a hospital emergency room in Boston, where she underwent a sexual assault exam. Caruso asserts that she notified Delta on August 4, 2018 that her alleged assailant was Lucas, although Delta contends that the company was not so

informed until months later. On August 5th, Caruso notified her supervisor about her trip to the hospital and her completion of a sexual assault exam. Caruso’s supervisor relayed the information to personnel in Delta’s Human Resources Department which subsequently initiated an investigation into Caruso’s alleged sexual assault. As part of that investigation, Delta obtained statements from Caruso’s colleagues, including Lucas, who had socialized with her on the evening of August 3rd. Delta also attempted to

obtain key card swipes for Caruso’s room at the Hyatt and inquired as to whether any video was available from the hotel. According to Delta personnel, Hyatt staff reported that the information sought could not be released before the alleged victim filed a police report with the Dallas Police Department (“DPD”). Caruso had not done so at that point. Back in Boston, Caruso underwent an evaluation by an independent substance abuse professional as part of Delta’s EAP. Based upon that evaluation, it was recommended that Caruso

attend a 30-day inpatient treatment program. Caruso was required to complete that program prior to resuming her work as a flight attendant under Delta policy and DOT regulations. Caruso completed the program in September, 2018, and thereafter requested and received approval for a medical leave of absence

from Delta. The parties dispute the extent of the support that treatment program staff provided to Caruso and whether she was encouraged to pursue legal action against her alleged assailant. After Caruso left the treatment program, she reported the alleged assault to the DPD. The parties dispute whether that was the first time the DPD was notified of the incident. Nevertheless, a detective subsequently attempted to acquire video footage from the Hyatt for the evening of August 3rd but was unable to do so because the hotel only maintained video

surveillance for 20-25 days. While Caruso was still on medical leave, in December, 2018, Delta received a copy of a charge of discrimination she had filed with the Massachusetts Commission Against Discrimination (“MCAD”). According to Delta, that was the first time Caruso identified Lucas as her assailant. Delta subsequently interviewed Lucas in April, 2019 regarding the allegations in that charge. He told interviewers that he and Caruso had engaged in consensual touching on August 3, 2018, but did not

have intercourse. The interviewers found Lucas credible and he was not disciplined. The DPD later closed its own investigation due to insufficient evidence.

In January, 2019, in preparation for her return to work, counsel for Caruso contacted Delta to request workplace accommodations in light of the alleged assault. In the aftermath of the incident, Caruso was diagnosed by a physician to have post-traumatic stress disorder. Due to that diagnosis, Caruso requested that Delta refrain from assigning her to work with or to be assigned to stay in the same overnight destination as any male Delta employee who had worked on Flight 1171 and to reassign her to a new supervisor. In May, 2019, an interactive discussion with respect to those requests occurred. Caruso was

assigned to a new supervisor but was told that Delta’s system for assigning crew members to flights would not allow the company to comply with Caruso’s first request, at least in part because Delta used a seniority-based bidding system to assign flight attendants to flights. After the meeting, Caruso agreed with a Delta representative that it was her responsibility to avoid working as a flight crew member on the types of aircraft that Lucas was qualified to fly. Caruso returned to work in June, 2019 with those

accommodations in place. After she resumed work, Caruso sent a message to colleagues via social media requesting that they inform her if they learned that Lucas was going to be in Massachusetts so that she could serve him with legal process. The parties dispute whether a Delta employee verbally

reprimanded Caruso for doing so. On July 18, 2019 counsel for Caruso submitted a second charge to the MCAD claiming constructive discharge.

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