Carrera v. Whitepages Inc

District Court, W.D. Washington·Decided June 30, 2025·No. 2:24-cv-01408·Unknown

Opinion

1 2 3

4 5 UNITED STATES DISTRICT COURT 6 WESTERN DISTRICT OF WASHINGTON AT SEATTLE 7 JENNIFER CARRERA, et al., CASE NO. 2:24-cv-01408-JHC 8

ORDER DENYING DEFENDANT’S 9 Plaintiffs, MOTION TO DISMISS 10 v. 11 WHITEPAGES, INC.,

12 Defendant. 13

14 I 15 INTRODUCTION This matter comes before the Court on Defendant Whitepages, Inc.’s Motion to Dismiss 16 under Rules 12(b)(1) and 12(b)(6). Dkt. # 13. The Court has reviewed the materials filed in 17 support of and in opposition to the motion, the record, and the governing law. Being fully 18 advised, for the reasons below, the Court DENIES the motion. 19 II 20 BACKGROUND 21 The Court takes as true the facts alleged in the complaint, which are outlined below. See 22 Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). Whitepages “operates at least three ‘people search’ 23 websites: (1) www.whitepages.com; (2) www.peoplesearch.com; and (3) www.411.com.” Dkt. 24 1 # 1 at 11, ¶ 43. These websites use free-preview profile pages to advertise, among other things, 2 subscriptions to Whitepages Premium, which is hosted on www.whitepages.com. Id. at 12, 18, 3 ¶¶ 44, 45, 47, 60. Whitepages has “publish[ed] millions of free-preview ‘profile’ pages,” id. at

4 18, ¶ 60, and optimizes them “to rank highly in search engine results.” Id. at 72, ¶ 225. 5 When someone enters an individual’s name into a search engine, they may see a free- 6 preview profile page on one of Whitepages’ websites that includes that person’s “name, job title, 7 employer, age range, home address, and other personally identifying information.” Id. at 2, 53, 8 63, ¶¶ 4, 142–43, 185–86. These free-preview profile pages say, for example,1 “Get Jennifer’s 9 Background Report” with a button to “View Background Report” and say, “Get Jennifer’s 10 Contact Info” with a button to “View Jennifer’s Contact Info.” Id. at 19–20, ¶ 69. If a visitor 11 clicks “View Jennifer’s Contact Info,” they are directed to a page that says Jennifer has “5 Cell 12 Phone Numbers,” “7 Landline Numbers,” “20 Current & Past Addresses,” “6 Email Addresses,” 13 “Criminal & Traffic Records,” and “4 Public Records & Properties.” Id. at 21–22, ¶ 74. The top 14 of the page says, “Get these details and more with Premium” with a button to “Unlock Jennifer’s 15 Full Report.” Id. 16 If a visitor clicks “Unlock Jennifer’s Full Report,” they are directed to a page that says, 17 “Unlock Jennifer’s information” and provides different subscription tiers for Whitepages 18 Premium. Id. at 24, ¶ 77. By paying for a more expensive subscription tier, a visitor can access 19 more information in Whitepages Premium’s database. Id. According to Whitepages, subscribers 20 to Whitepages Premium “get accurate contact data for more than 250 million people in the U.S.,” 21 including “more than 515 million verified email addresses.” Id. at 12–13, ¶ 49. Subscribers to 22 Whitepages Premium “gain access to a vast database of Americans’ personally identifying

1 For the other Plaintiffs’ free-preview pages, see Dkt. # 1 at 32–40, ¶¶ 96–106 and id. at 43–50, 24 ¶¶ 119–130. 1 information, including their names, email addresses, phone numbers, physical addresses, 2 employers, and more.” Id. at 12, ¶ 48. They can also conduct background checks to obtain 3 information about, for example, a person’s “criminal history or involvement in civil litigation.”

4 Id. at 14–15, ¶ 52. Plaintiffs allege that Whitepages “has built and now reaps a significant profit 5 from its Whitepages.com business by trading off of the names, personas, and identities of 6 millions of Americans, without obtaining their consent or providing them compensation of any 7 kind.” Id. at 18, ¶ 59. 8 Plaintiffs Jennifer Carrera (a resident of California), Carol Anderson (a resident of 9 Illinois), and Becky Jo Palmer (a resident of Ohio), whose information appears on Whitepages’ 10 free-preview profile pages, id. at 2, 6, ¶¶ 4, 17–19, filed a class action complaint against 11 Whitepages bringing claims under the Washington Personality Rights Act (WPRA), RCW 12 63.60.050, the California Right of Publicity Law (CRPL), Cal. Civ. Code § 3344, the Illinois

13 Right of Publicity Act (IRPA), 765 Ill. Comp. Stat. 1075, and the Ohio Right of Publicity in 14 Individual’s Persona Act (ORPIPA), Ohio Rev. Code Ann. § 2741. 15 The Court denied Whitepages’ motion to compel arbitration for reasons discussed infra 16 Section III.C.1. Dkt. # 38. Whitepages moves to dismiss Plaintiffs’ claims. It contends that 17 Plaintiffs lack Article III standing and that, in any event, they do not state claims under the right 18 of publicity statutes. It also asserts that Whitepages’ Terms of Service and the Washington, 19 Illinois, and Ohio right of publicity statutes do not allow Plaintiffs to maintain class actions. 20 III DISCUSSION 21 In reviewing a motion to dismiss under Rule 12(b)(6), a court takes all well-pleaded 22 factual allegations as true and determines whether the complaint “state[s] a claim to relief that is 23 plausible on its face.” Iqbal, 556 U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 24 1 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows 2 the court to draw the reasonable inference that the defendant is liable for the misconduct 3 alleged.” Id. at 678. Although the court draws all reasonable inferences in favor of the plaintiff,

4 it is not “required to accept as true allegations that are merely conclusory, unwarranted 5 deductions of fact, or unreasonable inferences.” Sprewell v. Golden State Warriors, 266 F.3d 6 979, 988 (9th Cir. 2001). 7 A. Article III Standing Plaintiffs have standing to bring their claims for damages.2 8 In assessing standing on a motion to dismiss, the Court “must accept as true all material 9 allegations of the complaint, and must construe the complaint in favor of the complaining party.” 10 Thomas v. Mundell, 572 F.3d 756, 760 (9th Cir. 2009) (quoting Warth v. Seldin, 422 U.S. 490, 11 501 (1975)). To satisfy Article III’s case or controversy requirement, “a plaintiff must show (i) 12 that he suffered an injury in fact that is concrete, particularized, and actual or imminent; (ii) that 13 the injury was likely caused by the defendant; and (iii) that the injury would likely be redressed 14 by judicial relief.” TransUnion, 594 U.S. at 423 (citing Lujan v. Defenders of Wildlife, 504 U.S. 15 555, 560–61 (1992)). Whitepages asserts only that Plaintiffs do not establish injury in fact. 16 Whitepages contends that Plaintiffs do not adequately allege injury because they do not 17 aver that third parties viewed their information. It also contends that even if third parties viewed 18 their information, Plaintiffs suffered no harm because the information was accurate and publicly 19 available. The Court rejects these contentions. Plaintiffs sufficiently allege that others viewed 20 21

22 2 Plaintiffs seek both damages and injunctive relief. Dkt. # 1 at 94–95. “[A] plaintiff must demonstrate standing separately for each form of relief sought.” TransUnion LLC v. Ramirez, 594 U.S. 23 413, 436 (2021) (quotation marks and citation omitted). In asserting that Plaintiffs lack standing, Whitepages relies heavily on TransUnion, which focuses on establishing standing for damages. Id. at 24 435–37.

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