Carol Jackson v. Rutgers University

CourtNew Jersey Superior Court Appellate Division
DecidedDecember 26, 2025
DocketA-3263-23
StatusUnpublished

This text of Carol Jackson v. Rutgers University (Carol Jackson v. Rutgers University) is published on Counsel Stack Legal Research, covering New Jersey Superior Court Appellate Division primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Carol Jackson v. Rutgers University, (N.J. Ct. App. 2025).

Opinion

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court ." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited . R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION DOCKET NO. A-3263-23

CAROL JACKSON,

Plaintiff-Appellant,

v.

RUTGERS UNIVERSITY, KENNETH COP, MICHAEL REIN,

Defendants-Respondents. ___________________________

Submitted November 5, 2025 – Decided December 26, 2025

Before Judges Susswein and Chase.

On appeal from the Superior Court of New Jersey, Law Division, Essex County, Docket No. L-5012-20.

Eldridge Hawkins, LLC, and Cecile D. Portilla, LLC, attorneys for appellant (Cecile D. Portilla, of counsel and on the briefs).

Greenbaum, Rowe, Smith & Davis, LLP, attorneys for respondents (Maja M. Obradovic, of counsel and on the brief; Joel Clymer, on the brief).

PER CURIAM This matter arises from plaintiff Carol Jackson's termination from her

position as a security guard at defendant Rutgers University. Plaintiff was

alleged to have struck a coworker and thereafter provided misleading

information in the course of the internal investigations of the incident. Plaintiff

brought suit against Rutgers and various university officials claiming

discrimination based on race, age, and gender under the New Jersey Law Against

Discrimination, N.J.S.A. 10:5–1 to –42 (LAD), hostile work environment,

procedural and substantive due process violations, defamation, malicious

prosecution, intentional infliction of emotional distress, and breach of the

implied covenant of good faith and fair dealing. At the completion of discovery,

the trial court granted summary judgment for defendants on all claims, finding

plaintiff had not presented sufficient evidence to support her allegations. She

appeals the May 10, 2024 order denying reconsideration of the March 11, 2024

Law Division order granting summary judgment dismissal and denying her

motion for partial summary judgment and declaratory relief. After reviewing

the record in light of the governing legal principles, we affirm.

I.

We discern the following pertinent facts and procedural history from the

record.

A-3263-23 2 A.

Rutgers University hired plaintiff as a security guard on September 12,

1995. Plaintiff is an African-American female. At the time of her termination,

she was sixty-five years old.

On September 27, 2019, fellow security officer Steven Rodriguez filed a

report with the Rutgers' Internal Affairs (IA) office alleging that plaintiff swung

her arm and slapped him in the chest earlier that morning. The report details

that prior to striking him, Rodriguez asked plaintiff "why [she] lie[d] and [told]

people that [he] sign[ed] up for overtime and [did] not work the hours."

Rodriguez told his superior about the slapping incident prior to filing the report.

He also filed a report alleging harassment. According to his certification,

plaintiff's demeanor toward him had become increasingly aggressive before the

physical incident. He submitted a September 7, 2019 voicemail plaintiff left

him stating, "I don't know why you [are] not answering your phone, you punk

ass, you scary, damn."

On September 27, Michael Rein, Deputy Chief of University Police,

emailed a copy of Rodriguez's complaint to Lisa Grosskruetz, Director of

Rutgers' Office of Employment Equity (OEE). Plaintiff was informed of

Rodriguez's complaint that same day. The record shows that OEE filed two

A-3263-23 3 formal complaints against plaintiff on behalf of Rodriguez detailing the

workplace violence that was alleged in the report. 1

Plaintiff was suspended with pay on October 1, 2019, pending the

outcome of the IA's investigation. On the same day, plaintiff filed a grievance

claiming that she was placed on suspension without just cause and without due

process in accordance with her collective bargaining agreement (CBA) and

requesting copies of the complaint and reports pertaining to the case.

On October 23, 2019, IA Lieutenant Duran completed his investigation,

finding that the workplace conduct allegations were "not sustained" because

there was not sufficient evidence to support or disprove Rodriguez's allegations

that plaintiff struck him in the chest. However, Duran also found that plaintiff's

denial was not credible. Duran found the allegation that plaintiff violated

Directive 1:6-5(m)2 was sustained. Duran explained in the confidential

investigation findings sent to Rein:

Before [plaintiff] was interviewed, she was given a copy of the Administrative Advisement Form[,] which she signed (as well as her union representative, Keith Russell). Number 3 of the form states, "I may be

1 Neither complaint is dated; nor do they contain Rodriguez's signature. 2 That Rutgers policy provides in pertinent part that "[e]mployees shall not knowingly lie, give misleading information, or falsify oral or written communications." A-3263-23 4 subject to departmental discipline for refusing to answer a question directly related to the performance of my duties, or for not answering truthfully." During the interview of [plaintiff], she was not truthful when she stated that she NEVER was within [fifteen] to [twenty] feet of [Rodriguez] and that she walked down the hallway by herself. She stated that she left [Rodriguez] near the Security Supervisor[']s Office which was contradicted in the video footage of that morning. It is unclear if [plaintiff]'s intention was to mislead the investigation by stating she was "NEVER" that close to [Rodriguez] or if she was just being untruthful; nonetheless [plaintiff's] testimony was not credible.

OEE conducted interviews and issued a memo on November 19, 2019,

detailing its findings. Based on the interviews conducted, OEE concluded that

plaintiff did in fact strike Rodriguez on his chest with her arm for the purpose

of causing physical harm in violation of the workplace violence policy. The

findings noted that section five of Rutgers' workplace violence policy provides:

[A]ny actual or threatening behavior of a violent nature, as understood by a reasonable person, exhibited by faculty, staff, student employees, or others within the scope of this [p]olicy. Examples of workplace violence include, but are not limited to:

1. Intentional physical contact for the purpose of causing harm (such as slapping, punching, striking, shoving, or otherwise physically attacking a person).

2. Menacing or threatening behavior (such as throwing objects, waving fists, damaging property, stalking, or otherwise acting in an aggressive manner; or, using oral or written statements specifically intended to frighten,

A-3263-23 5 coerce, or cause distress) where such behavior would be interpreted by a reasonable person as being evidence of intent to cause physical harm to individuals or property or coerce behavior from individuals.

OEE's memo found Rodriguez's version of events to be credible as it was

consistent with what he reported to his supervisors and to the police and was

corroborated by surveillance video. Although the surveillance video footage did

not capture the moment plaintiff allegedly hit Rodriquez, OEE found plaintiff

was not credible, explaining:

[Plaintiff] insists she was always at least twenty (20) feet away from [Rodriguez].

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