Carfora v. Teachers Insurance Annuity Association of America

CourtDistrict Court, S.D. New York
DecidedAugust 21, 2023
Docket1:21-cv-08384
StatusUnknown

This text of Carfora v. Teachers Insurance Annuity Association of America (Carfora v. Teachers Insurance Annuity Association of America) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Carfora v. Teachers Insurance Annuity Association of America, (S.D.N.Y. 2023).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK JOHN CARFORA, SANDRA PUTNAM, and JUAN GONZALES, individually and as representatives of a class of similarly situated individuals, Plaintiffs, 21 Civ. 8384 (KPF) -v.- OPINION AND ORDER TEACHERS INSURANCE ANNUITY ASSOCIATION OF AMERICA and TIAA-CREF INDIVIDUAL & INSTITUTIONAL SERVICES, LLC, Defendants. KATHERINE POLK FAILLA, District Judge: On September 27, 2022, this Court granted the motion to dismiss filed by Defendants TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance Annuity Association of America (“Defendants” or “TIAA”), after concluding that Plaintiffs John Carfora, Sandra Putnam, and Juan Gonzales had failed to state a claim. See Carfora v. Tchrs. Ins. Annuity Ass’n of Am., 631 F. Supp. 3d 125 (S.D.N.Y. 2022) (“Carfora I”). The Court not only dismissed the Complaint, but after concluding that any amendment would be futile, closed the case. Plaintiffs now move under Federal Rules of Civil Procedure 59(e) and 15 to alter or amend the Clerk’s judgment closing the case and for leave to amend their Complaint. For the reasons set forth below, the Court grants in part and denies in part Plaintiffs’ motion. BACKGROUND1 A. Factual Background The factual background of this case is detailed in the Court’s opinion in Carfora I. Briefly, Plaintiffs brought a series of claims under the Employee

Retirement Income Security Act of 1974 (“ERISA”), 26 U.S.C. §§ 401-420, 29 U.S.C. §§ 1001-1191d, against TIAA, which provided Plaintiffs’ employer- sponsored retirement plans with various administrative and investment-related services. The plans at issue were defined contribution plans, which are “individual-oriented and market-based: participants contribute individual pre- tax earnings into their own accounts, and ‘direct the contributions into one or more options on the plan’s investment menu, which is assembled by the plan’s fiduciaries.’” Carfora I, 631 F. Supp. 3d at 132 (quoting Compl. ¶ 19).

Employer-sponsored defined contribution plans combine the assets of numerous participants and, as such, exercise more leverage than individual investors and obtain lower investment fees. Carfora I, 631 F. Supp. 3d at 132. As relevant here, TIAA provides recordkeeping services for institutional clients, “TIAA-affiliated investment options in which participants can invest,” and individual advisory services. Id. (quoting Compl. ¶ 27). Plaintiffs allege that in recent years TIAA has focused heavily on individual advisory services, which

1 The facts for this Opinion are drawn from the Complaint (“Compl.” (Dkt. #1)) and Plaintiffs’ proposed amended complaint (“PAC” (Dkt. #53-1)), the well-pleaded allegations of which are accepted as true for purposes of this Opinion. For ease of reference, the Court refers to Plaintiffs’ memorandum of law in support of their motion to alter or amend as “Pl. Br.” (Dkt. #52); to Defendants’ memorandum of law in opposition as “Def. Opp.” (Dkt. #54); and to Plaintiffs’ reply memorandum in support of their motion as “Pl. Reply” (Dkt. #55). yield higher fees, and that “[t]he centerpiece of TIAA’s new strategy was to aggressively market Portfolio Advisor, a managed account program.” Id. (quoting Compl. ¶ 29). In pursuit of that expansion, TIAA “tripled the number

of ‘wealth management advisors’ who were responsible for selling Portfolio Advisor services (‘Advisors’)” between 2011 and 2017. Id. (quoting Compl. ¶ 32). These Advisors utilized a process called the “Consultative Sales Process,” under which “Advisors cold-called participants in TIAA-administered employer-sponsored plans ‘to offer free financial planning services, often describing the service as an included benefit of the plan.’” Id. at 132-33 (quoting Compl. ¶ 33). Advisors would then hold a “discovery” meeting with the participant to understand their financial circumstances, during which

Advisors would identify and exploit the participant’s “pain points” in order to persuade them to obtain Portfolio Advisor’s high-end services. See id. at 1333. In the final step of the process, Advisors would schedule a follow-up meeting with the participant and pitch Portfolio Advisor. Id. Plaintiffs allege that TIAA instructed Advisors to use a “hat-switching” strategy during this process, whereby Advisors would “wear a ‘fiduciary hat when acting as an investment adviser representative and a non-fiduciary hat when acting as a registered broker-dealer representative.’” Carfora I, 631 F.

Supp. 3d at 133 (quoting Compl. ¶ 59). This “hat-switch” confused Advisors and customers alike. Customers’ confusion was then compounded by what Plaintiffs call “an incomplete and misleading comparison of the pros and cons of rolling assets to Portfolio Advisor compared to remaining in employer- sponsored plans,” which comparison left the impression that “if [participants] did not roll over assets … their only other option was to manage their employer-sponsored plan accounts entirely by themselves.” Id. at 134 (quoting

Compl. ¶¶ 64, 66). Further, Plaintiffs allege, TIAA employed a variety of incentives (and disincentives) to encourage Advisors to push Portfolio Advisor aggressively. Id. at 133-34 (describing economic and career-related incentives). B. Procedural Background The procedural background leading up to the Court’s September 27, 2022 Opinion and Order is also discussed in detail in Carfora I. The Court here briefly discusses certain procedural background relevant to the instant motion. Plaintiffs filed the Complaint on October 11, 2021. (Dkt. #1). The matter

was originally assigned to the Honorable John G. Koeltl, but was later reassigned to the Honorable P. Kevin Castel. Defendants first indicated that they intended to move to dismiss the complaint on October 28, 2021, when they requested an extension of time to submit a pre-motion letter discussing their contemplated motion to dismiss. (Dkt. #16; see also Dkt. #23-24 (pre- motion letters)). On December 14, 2021, Judge Castel held an initial pre-trial conference in this case and set out a briefing schedule for Defendants’ anticipated motion

to dismiss. (Dkt. #26). Pursuant to Federal Rule of Civil Procedure 16(b)(3)(A), the scheduling order “limit[ed] the time to amend the complaint as of right or move to amend no later than 21 days from the filing of the motion to dismiss.” (Id.). On January 5, 2022, the case was again reassigned to the Honorable Lewis J. Liman. The case was then reassigned to the Honorable Andrew L. Carter, Jr., on January 13, 2022, and finally to this Court on January 18,

2022. Briefing on TIAA’s motion to dismiss was completed in February 2022 and the Court granted the motion in its entirety on September 27, 2022. Carfora I, 631 F. Supp. 3d at 131. (Dkt. #49). In broad summary, the Court found that: (i) Plaintiffs had failed to state a claim that TIAA was an ERISA fiduciary during the relevant timeframe, because its rollover-related actions and control over plan assets or plan administration did not render it a “functional fiduciary,” id. at 135-54; (ii) Plaintiffs had failed to state a claim

under ERISA § 502(a)(3), 29 U.S.C. § 1132(a)(3), because Plaintiffs pointed only to “TIAA as a putative fiduciary and, ultimately, have failed to allege that TIAA owed any fiduciary duties to them,” id. at 154; and (iii) two of the named Plaintiffs’ claims were time-barred, id. at 154-56.

Free access — add to your briefcase to read the full text and ask questions with AI

Related

Foman v. Davis
371 U.S. 178 (Supreme Court, 1962)
Exxon Shipping Co. v. Baker
128 S. Ct. 2605 (Supreme Court, 2008)
LaRue v. DeWolff, Boberg & Associates, Inc.
552 U.S. 248 (Supreme Court, 2008)
Williams v. Citigroup Inc.
659 F.3d 208 (Second Circuit, 2011)
Ruotolo v. City of New York
514 F.3d 184 (Second Circuit, 2008)
Aktiebolag v. ANDRX PHARMACEUTICALS, INC.
695 F. Supp. 2d 21 (S.D. New York, 2010)
Balintulo Ex Rel. Balintulo v. Ford Motor Co.
796 F.3d 160 (Second Circuit, 2015)
Banister v. Davis
590 U.S. 504 (Supreme Court, 2020)
Sacerdote v. New York University
9 F.4th 95 (Second Circuit, 2021)
Sequa Corp. v. GBJ Corp.
156 F.3d 136 (Second Circuit, 1998)
Haley v. Teachers Ins. & Annuity Ass'n of Am.
377 F. Supp. 3d 250 (S.D. Illinois, 2019)
In re Star Gas Securities Litigation
241 F.R.D. 428 (D. Connecticut, 2007)

Cite This Page — Counsel Stack

Bluebook (online)
Carfora v. Teachers Insurance Annuity Association of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/carfora-v-teachers-insurance-annuity-association-of-america-nysd-2023.