Capri v. Angi, Inc.
Opinion
2026 IL App (2d) 250126-U No. 2-25-0126
Order filed January 21, 2026
NOTICE: This order was filed under Supreme Court Rule 23(b) and is not precedent except in the limited circumstances allowed under Rule 23(e)(1).
IN THE
APPELLATE COURT OF ILLINOIS SECOND DISTRICT
MARY CAPRI, Plaintiff-Appellant, v. ANGI INC., Defendant-Appellee.
Appeal from the Circuit Court of Kane County.
Honorable Elizabeth K. Flood, Judge, Presiding.
No. 24-AR-887
JUSTICE MULLEN delivered the judgment of the court.
Presiding Justice Kennedy and Justice Jorgensen concurred in the judgment.
ORDER
¶1 Held: On appeal from the dismissal of plaintiff’s complaint alleging discrimination against the owner of an online platform through which homeowners could hire service providers, we reject plaintiff’s arguments that the trial court committed procedural error in dismissing the complaint. Also, plaintiff’s claim that the dismissal was substantively erroneous is forfeited because (1) it was not raised below and (2) it is not sufficiently developed on appeal.
¶2 Pro se plaintiff, Mary Capri, appeals the trial court’s dismissal, with prejudice, of her one- count “Discrimination by Image” complaint against defendant, Angi Incorporated. We affirm.
¶3 I. BACKGROUND
¶4 On January 16, 2024, plaintiff filed a “Charge of Discrimination” against defendant with the United States Equal Employment Opportunity Commission (EEOC). Plaintiff alleged:
“In or around October, 2023, I applied as an On Call Housekeeper. I was contacted by [defendant] stating that I was hired for the position. After submitting a photograph of myself to [defendant], in or around October, 2023, I was denied the position.
I believe that I was discriminated against because of race, Black, and color, medium complexion, in violation of Title VII of the Civil Rights Act of 1964, as amended.”
¶5 On June 11, 2024, the EEOC sent plaintiff a notice that it would “not proceed further with its investigation” and “ma[de] no determination about whether further investigation would establish violations of the statute.” The EEOC further stated that it was not rendering an opinion on the merits of plaintiff’s claim and that she had the right to sue in court within 90 days of the notice. The notice also specified: “Your right to sue based on this charge will be lost if you do not file a lawsuit in court within 90 days. (The time limit for filing a lawsuit based on a claim under state law may be different.)”
¶6 On September 24, 2024, plaintiff filed a one-count complaint alleging “Discrimination by Image.” The complaint appeared to be brought on a preprinted form. “Non-Wage” was preprinted at the top of the first page. In her general allegations, plaintiff stated as follows. “Handy Pro,” where plaintiff had worked for years, merged with defendant. After the merger, defendant “ask[ed] everyone to upload their [p]hotos via [d]rivers [sic] [l]icense, and [u]pdate their [b]ackground [c]hecks.” Plaintiff alleged that she complied by submitting her driver’s license, but defendant “shut [o]ff [her] [a]ccount [i]mmediately [after viewing] [her] [f]ace.” When she inquired about the problem, defendant again invited her to submit her identification. Plaintiff continued to have difficulty with her account. She later learned that defendant had never conducted a background check on her, “even though [she] had 100% great [r]eviews, and people [were] still requesting [her] services.” She alleged that defendant’s failure to conduct a background check on her was due
to “[r]acial [d]iscrimination of either [r]ace/[c]olor/[a]ppearance.” Plaintiff alleged that she lost months of wages while waiting for defendant to approve her for work.
¶7 In her count for “Discrimination by Image,” plaintiff alleged that, although defendant had several other Black workers, defendant “[did] not want her image” because she did not wear makeup or jewelry or take other such pains with her appearance. According to plaintiff, in refusing to activate her account, defendant defied the wishes of its clients, who had given plaintiff positive reviews and had queried defendant about plaintiff’s absence from defendant’s list of service providers. Plaintiff’s complaint cited no legal authority.
¶8 On January 16, 2025, defendant filed a combined motion under section 2-619.1 of the Code of Civil Procedure (735 ILCS 5/2-619.1 (West 2022)) to dismiss plaintiff’s complaint. In the motion’s “Factual Background” section, defendant alleged as follows. Through its affiliate “Handy Technologies, Inc.,” (Handy) defendant operated an online platform that connected homeowners to home service providers who offered to perform household tasks. The homeowners, not defendant, hired all providers using the platform. Also, the homeowners determined the date, time, and type of service provided. Providers could choose when they used the platform and what jobs they wanted to accept. At no point were providers obligated to perform work for defendant, and providers were free to advertise work on platforms other than defendant’s platform. In 2019, plaintiff created an account on defendant’s platform and utilized it until 2021. In 2023, plaintiff attempted to create a new account on the platform but did not succeed because she already had an active account. Plaintiff was never denied use of the platform; rather, she “merely needed to log in to the account she created in 2019.”
¶9 Defendant urged four grounds for dismissal. First, plaintiff failed to show proper service of process, because she did not serve notice on an agent of defendant. Second, plaintiff’s complaint
failed to cite authority or identify her cause of action. Thus, her claim could not have succeeded under either Title VII of the Civil Rights Act of 1964 (Title VII) (42 U.S.C. § 2000e, et seq. (2018)) or the Illinois Human Rights Act (Act) (775 ILCS 5/1-101 et seq. (West 2022)), because “ ‘image’ ” is not a “protected characteristic” under either statute. Third, assuming plaintiff stated a valid claim, and assuming the claim was filed in relation to the EEOC charge, the claim was time-barred for failure to file it within 90 days. Fourth, affirmative matter would negate any claim under Title VII or the Act because defendant was not plaintiff’s employer. See Wells v. Freeman Co., 94 F.4th 608, 614 (7th Cir. 2024) (“[r]elief under Title VII *** depends on the worker being an employee of the defendant,” and the degree of control is the predominant factor in determining whether an employment relationship existed); Mitchell v. Department of Corrections, 367 Ill. App. 3d 807, 811 (2006) (the petitioner’s discrimination claim under the Act depended on whether the respondent was his employer, and “control of the manner in which work is done is considered the most important” factor in that inquiry). Defendant argued that plaintiff was the user of an online platform and not an employee of Handy or defendant. When plaintiff began utilizing the platform in 2019, its “Terms of Use” specified that “[s]ervice professional[s]” using the platform were “independent contractor[s],” and that the terms “shall not be construed to create any association, partnership, joint venture, employee, worker or agency relationship between [s]ervice [p]rofessional[s] and [Handy].”
¶ 10 On January 23, 2025, the trial court entered an order noting that plaintiff was appearing pro se in the matter. The court imposed deadlines for a response and reply and set February 27, 2025, for a hearing on the motion to dismiss.
¶ 11 On February 13, 2025, plaintiff filed both an answer to the motion to dismiss and a “Motion to Vacate” the motion to dismiss. Thereafter, defendant filed a reply brief in support of its motion to dismiss.
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