Campbell v. Cellco Partnership

860 F. Supp. 2d 284, 2012 WL 400959, 2012 U.S. Dist. LEXIS 15843
District Court, S.D. New York·Decided February 7, 2012·No. No. 10 Civ. 9168 (SAS)·Published·Cited by 17 cases

Opinion

OPINION AND ORDER

SHIRA A. SCHEINDLIN, District Judge.

I. INTRODUCTION

Patrick “Tony” Campbell brings this diversity action against Célico Partnership, d/b/a Verizon Wireless, Inc. (hereinafter “Verizon”),1 alleging claims of racial discrimination and retaliation under the New York State Human Rights Law (“NYSHRL”)2 and the New York City Human Rights Law (“NYCHRL”).3 Campbell is an African-American and a citizen of New York.4 Verizon is a Delaware corporation, with its principal place of business in New Jersey.5 Verizon now moves for partial summary judgment dismissing plaintiffs discrimination claims under Rule 56(c) of the Federal Rules of Civil Procedure. For the following reasons, defendant’s motion is granted and the discrimination claims are dismissed.

II. BACKGROUND6

A. Undisputed Facts

Plaintiff began his career at Verizon in 2000 as a store manager.7 Beginning in 2001, plaintiff received both negative and positive feedback on his performance appraisals. The positive comments included compliments in 2002 that he was the “hardest working store manager”8 and in 2004 on his “year over year growth.”9 [288] The negative feedback focused on his brash management style, including a comment in 2001 that plaintiff “must observe staff and give positive feedback” and a “Final Written Warning” in 2002 for using “abusive and threatening language toward an employee.”10 In 2006, plaintiffs supervisor told him that his staff found him “unapproachable.”11 When he challenged these complaints about his management ability in an email sent to the Human Resources Department (“HR”), plaintiff was told that the concerns raised by his colleagues were a “consistent theme that we have heard over time.”12

In 2005, plaintiff applied for, but was not awarded, the position of District Manager (“DM”) for Verizon’s Manhattan stores; instead, he became the DM of the Westchester/Putnam Zone.13 In 2006, plaintiff began reporting to Kevin Zavaglia (a Caucasian)14 and, in April of 2006, plaintiff became the DM of the Brooklyn and Queens Zone.15 John McCarthy (a Caucasian), replaced plaintiff as DM of the Westchester/Putnam Zone.16 In January 2008, Patrick Devlin (a Caucasian) was hired as Regional President17 and, in March 2008, Devlin interviewed plaintiff for the Director of Regional Sales position — the supervisor of the DM’s18 — but hired Michael Scribner (an African-American) for the position instead. That same month, plaintiffs staff tampered with the Net Promoter Scores (“NPS”) in order to increase the customer service ranking for their stores.19 Scribner spoke to plaintiff about this incident and was “very angry and yelling.”20 Plaintiffs performance appraisal for 2008 was “largely positive,” but included familiar concerns “voiced by some of the members of Tony’s team about the means in which he communicates with them.”21

In 2009, plaintiff accepted a transfer to the position of DM of Zone 9, in Manhattan.22 In early 2009, after Circuit City filed for bankruptcy, Verizon laid off its “lowest performing employees” and froze hiring.23 From January to June 2009, plaintiff “consistently ranked in the lower half of the DM’s” on the sales score cards.24 Citing his lack of “necessary skills to manage the Manhattan stores”25 [289] and “complaints about [p]laintiff from members of his staff,”26 Scribner transferred plaintiff from his position as DM of Manhattan, Zone 9, back to DM of Brooklyn and Queens, where he replaced Tomas Cain (a Caucasian).27 Khurram Zyed (an Arab-American) replaced plaintiff as DM of Manhattan, Zone 9.28

For the first three months as DM of Queens and Brooklyn, plaintiff ranked eleventh out of sixteen DM’s in July 2009, thirteenth out of sixteen DM’s in August 2009, and eleventh out of sixteen DM’s in September 2009.29 Plaintiff made informal complaints about being understaffed,30 but he “never made a written request to the Incentive Review Board (IRB) for quota relief.”31 During this time Scribner “received more complaints from members of [p]laintiff s staff,”32 but plaintiff “was not disciplined in any way at the time ....”33

In the middle of September 2009, Scribner emailed Marielena McDonald (an HR employee) seeking to demote plaintiff.34 Scribner attached a letter outlining his reasons, which included complaints about plaintiffs management style and that his NPS scores were the “lowest;” and that his “Year over Year growth” was the lowest of all DM’s in the same portion of the New York Metro Area.35 Scribner’s request was denied. However, Nancy Percent (an HR employee) expressed “concern that nothing more formal was ever delivered to Tony” even though she had “heard about these concerns for months.”36

Free access — add to your briefcase to read the full text and ask questions with AI

Campbell v. Cellco Partnership, 860 F. Supp. 2d 284, 2012 WL 400959, 2012 U.S. Dist. LEXIS 15843 (S.D.N.Y. 2012).

860 F. Supp. 2d 284 (Campbell v. Cellco Partnership) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

Related

Untitled Case
W.D. New York, 2026
Russo v. National Grid, USA.
E.D. New York, 2024
Elliott v. City of New York
S.D. New York, 2024
Newton v. Bezos
S.D. New York, 2022
Barry v. Macy's, Inc.
S.D. New York, 2022
Munjal v. Emirates
S.D. New York, 2022
Musante v. Mohawk Valley Community College
270 F. Supp. 3d 564 (N.D. New York, 2017)
Taylor v. City of New York
207 F. Supp. 3d 293 (S.D. New York, 2016)
Gorman v. Covidien, LLC
146 F. Supp. 3d 509 (S.D. New York, 2015)
Ellis v. Century 21 Department Stores
975 F. Supp. 2d 244 (E.D. New York, 2013)
Davis-Bell v. Columbia University
851 F. Supp. 2d 650 (S.D. New York, 2012)