CAMPAGNA v. TD BANK, N.A.

CourtDistrict Court, D. New Jersey
DecidedAugust 18, 2021
Docket1:20-cv-18533
StatusUnknown

This text of CAMPAGNA v. TD BANK, N.A. (CAMPAGNA v. TD BANK, N.A.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
CAMPAGNA v. TD BANK, N.A., (D.N.J. 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY CAMDEN VICINAGE

NATALIE CAMPAGNA and GLORIA DEVAULT, et al., on behalf of themselves and all others similarly situated, No. 20-18533 (RMB/SAK) Plaintiffs,

v. OPINION

TD BANK, N.A.,

Defendant.

APPEARANCES Richard M. Golomb and Kenneth J. Grunfeld Golomb & Honik, P.C. 1835 Market Street, Suite 2900 Philadelphia, Pennsylvania 19103

On behalf of Plaintiffs

Margaret Mary Doyle and Susan M. Leming Brown & Connery, LLP 3600 Haddon Avenue Westmont, New Jersey 08108

On behalf of Defendant

RENÉE MARIE BUMB, United States District Judge This matter comes before the Court upon the Motion to Dismiss filed by Defendant TD Bank, N.A. (“TD Bank”). [Docket No. 9.] Defendant’s Motion seeks dismissal of Plaintiffs’1 Amended Complaint in its entirety. [Id.] For the reasons set forth herein, Defendant’s Motion to Dismiss will be denied. I. FACTUAL BACKGROUND Between approximately 2016 and 2019, Plaintiffs in this matter applied for and

received secured credit cards from TD Bank. [See Docket No. 10, ¶¶ 35, 46, 57, 65, 73.] A secured card is a type of credit card that requires the cardholder to provide a security deposit in the amount of the credit line. [See id., ¶ 3.] The security deposit is used to “secure” the credit line and cannot be accessed by the consumer as long as the secured card account is open. [Id., ¶¶ 3, 6.] A ten-page form contract (the “Agreement”) governs the use of the secured cards. [Id., ¶ 20.] Section 3(C) of the Agreement addresses the aspect of the secured cards at issue here: the “graduation” to an unsecured credit card. [See id., ¶ 22.] When a holder of a secured card (the “cardholder”) “graduates,” TD Bank returns their security deposit to them, and they receive a prorated refund of the secured credit card’s annual fee. [Id., ¶ 7.] They may also receive a “boost” to their credit score based on changes reported by

TD Bank to the credit reporting agencies. [Id.] Section 3(C) of the Agreement states in its entirety: If you use and maintain a Credit Card Account for 7 consecutive Billing Cycles without committing and act of default pursuant to the Agreement, you may be eligible to graduate to an unsecured TD Bank credit card automatically. This means that your savings account that secured the credit

1 Natalie Campagna, Gloria DeVault, Amanda Farmer, Philip Pagliaro, and Yaakov Roziner are the Named Plaintiffs in this matter, which is a putative class action. [See Docket No. 10.] 2 card will be released so you will have access to these funds. Upon graduation, a prorated refund of the annual fee will be given to you and it will appear on a subsequent monthly statement. Your credit limit and your APR will remain the same. Your account will automatically be reviewed once you meet the threshold eligibility requirements. If you are not graduated at your first review, your account will automatically be reviewed on an ongoing basis thereafter to determine if you have become eligible for an unsecured account. If you meet the requirements you will be notified of the impending automatic graduation. All other terms and conditions remain the same.

[Docket No. 10-1, at 2, § 3(C).] Each Named Plaintiff alleges that they maintained their secured cards for at least seven months without committing an act of default. [See Docket No. 10, ¶¶ 29–81.] Nevertheless, they were never graduated to an unsecured card. [See id.] In fact, some were allegedly informed that the graduation process is not, in fact, automatically undertaken by TD Bank after seven months, despite the language in the Agreement. [See id., ¶¶ 40–41.] Moreover, a TD Bank customer service specialist allegedly told one Named Plaintiff that “hardly anyone ever graduates due to the lengthy process involving many outside factors.” [Id., ¶ 41.] Indeed, as of the filing of the Amended Complaint, Named Plaintiffs allege that they have not been graduated, despite maintaining their secured cards without committing an act of default for between approximately fifteen and thirty-seven months.2 [See id., ¶¶ 29–81.]

2 According to the Amended Complaint, TD Bank only gave one Named Plaintiff—Yaakov Roziner—a reason for not graduating him. [See id., ¶ 79.] Specifically, the Amended Complaint alleges that TD Bank told Roziner that he had a late payment, which Roziner claims to be “a complete falsehood.” [Id.] 3 Meanwhile, one Named Plaintiff alleges that TD Bank customer service representatives would, upon notifying her that she did not qualify to graduate, propose that she separately attempt to open an unsecured card and request a larger line of credit. [Id., ¶¶ 48, 51.] The Amended Complaint also alleges that one cardholder was told by a TD Bank

customer service representative “that the review period for promotion to an unsecured account took place after two years,” as opposed to seven months. [Id., ¶ 85 (emphasis in original).] This, the Amended Complaint alleges, “is spelled out in a much less prominent location on [TD] Bank’s website,” which “invites consumers who already have a TD Secured Credit Card to apply for an unsecured credit card.” [Id., ¶ 87 (citing TD Bank’s website) (emphasis in original).] That portion of TD Bank’s website allegedly states: Upon receipt of your application, we will review your TD Secured Credit Card account to ensure it has been open and in good standing for at least 24 consecutive billing cycles. We will then review your application in its entirety to determine your creditworthiness in accordance with our standard procedures for review of unsecured personal credit card applications, including, but not limited to, obtaining a credit report to determine your eligibility.

[Id. (citing TD Bank’s website).] Plaintiffs allege that this language “is aimed at consumers who already have TD Secured Credit Cards, but want to apply for an unsecured credit card,” which means that “it is not geared toward those applying for the card initially.” [Id., ¶ 88.] Moreover, Plaintiffs allege that the website language indicates a “classic bait-and- switch scheme” because it contains requirements that “are dramatically different than the criteria set forth in the . . . Agreement for graduation to an unsecured credit card,” including 4 a two-year rather than seven-month waiting period and the requirement to obtain a credit report. [Id., ¶ 89.] Finally, Plaintiffs allege that “[t]his practice is not new.” [Id., ¶ 83.] They point to comments made in 2013 on an online forum by a user called “@taxi818.” [Id.] The user

complained that, despite initially being “advised that he could graduate to a[n un]secured card after six months of” using a secured card, he was told after the sixth month that “the review period for promotion to an unsecured account took place after two years rather than what was stated in the contract.” [See id., ¶¶ 83–85 (emphasis in original).] Defendant notes that other comments left on the same forum contradict @taxi818’s supposed experience. [See Docket No. 9-1, at 15–16.] II. PROCEDURAL HISTORY Plaintiffs filed this suit on December 8, 2020. [Docket No. 1.] Defendant timely filed the present Motion to Dismiss on January 19, 2021. [Docket No. 9.] Plaintiffs responded by

timely filing the Amended Complaint on January 22, 2021. [Docket No. 10.] The Amended Complaint alleges five Counts.3 Count I alleges Breach of Contract and Breach of the Covenant of Good Faith and Fair Dealing, on behalf of the National Class. [Id., ¶¶ 103–15.] Count II alleges Violation of Delaware’s Consumer Fraud Act, 6 DEL. C. §§ 2511–27 (the “DCFA”), on behalf of the National Class. [Id., ¶¶ 116–26.] Count III alleges a violation of

3 The Amended Complaint also alleges one National Class and three Subclasses: the New York, New Jersey, and Connecticut Subclasses. [Id., ¶¶ 92–102.]

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