Caliber Home Loans Inc v. CrossCountry Mortgage LLC

CourtDistrict Court, W.D. Washington
DecidedMarch 30, 2023
Docket2:22-cv-00616
StatusUnknown

This text of Caliber Home Loans Inc v. CrossCountry Mortgage LLC (Caliber Home Loans Inc v. CrossCountry Mortgage LLC) is published on Counsel Stack Legal Research, covering District Court, W.D. Washington primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Caliber Home Loans Inc v. CrossCountry Mortgage LLC, (W.D. Wash. 2023).

Opinion

The Honorable Richard A. Jones 1

8 UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WASHINGTON 9 AT SEATTLE

CALIBER HOME LOANS, INC., 11 CASE NO. 2:22-cv-00616-RAJ 12 Plaintiff, v. 13 ORDER 14 CROSSCOUNTRY MORTGAGE, LLC,

15 Defendant. 16 17 18 This matter comes before the Court on Defendant CrossCountry’s motion to 19 dismiss Plaintiff’s complaint. Dkt. # 12. Having considered the submissions of the 20 parties, the relevant portions of the record, and the applicable law, the Court finds that 21 oral argument is unnecessary. For the reasons below, Defendant’s motion to dismiss is 22 GRANTED in part and DENIED in part. 23

25 26 1 I. BACKGROUND 2 Plaintiff Caliber Home Loans, Inc. (“Plaintiff” or “Caliber”) is a Texas-based 3 mortgage brokerage firm. Dkt. # 1 (Complaint) ¶ 5. Plaintiff employs loan originators 4 around the country to sell residential mortgage services to borrowers. Id. ¶ 6. Defendant 5 CrossCountry, LLC (“Defendant” or “CrossCountry”) is an Ohio-based retail mortgage 6 lender and a competitor of Plaintiff. Id. ¶¶ 7-8. 7 Plaintiff alleges that, in an unusually short period of time, Defendant hired over 80 8 employees from Plaintiff who worked in various offices in cities in Washington, Oregon, 9 Texas, Florida, Tennessee, and California. Id. ¶ 13. These individuals had been employed 10 as Branch Managers, Sales Managers, Loan Consultants, and Support Staff for Caliber. 11 Id. Plaintiff also alleges that several more employees plan to depart Caliber to join Cross 12 Country. Id. ¶ 14. 13 Specifically, Plaintiff alleges that CrossCountry put into action a “Master Plan” to 14 raid Plaintiff’s employees and confidential information. Defendant is alleged to have 15 started off their plan by hiring Texas-based Sales Managers Jeannie Martin-Smith and 16 Kathleen Hays early 2021. Id. ¶ 20. From there, Defendant hired eight more Caliber 17 employees before the close of 2021, seven of whom were based in Washington. Id. ¶¶ 21- 18 22. 19 Plaintiffs allege that the “Master Plan” was explained in a December 3, 2021 email 20 sent from Mark Everts’s1 personal email address (evertsmark@gmail.com) to his work 21 email address (mark.everts@caliberhomeloans.com). In the email, Everts wrote of 22 potentially moving from Caliber to CrossCountry, staffing his new office with “at least 4 23 to 8 top producers,” and grooming other high-producing employees for future 24 management roles. Id. ¶ 25, Ex. A (Everts Email). He specifically identified Caliber 25

26 1 At the time, Mark Everts was a Seattle Branch/Sales Manager. 1 employees Hans Illingworth and Michelle Muqtadir as “connections.” Id. As to Muqtadir, 2 Everts explained that she was reluctant to leave her job, but noted that she was “loyal to 3 [Everts] and would for sure jump if she knew [Everts] was on board.” Id. Everts appeared 4 to be directing his thoughts toward someone named Scott, writing that he was “[t]alking 5 turkey with you here Scott.” Id. Everts then asked Scott to keep the information that 6 followed confidential. Id. Everts noted that he had sufficient funds saved for retirement, 7 but was “excited” about this new opportunity. Id. Essentially, Everts indicated that an 8 offer to join CrossCountry would have to be lucrative enough to be worth the “rig-a-ma- 9 roll” of leaving Caliber and “uprooting [his] team and going elsewhere.” Id. He ended the 10 email saying, “I hope that will give you enough and I see by my clock that it is just 5 min. 11 before 5 your time :)” Id. 12 Plaintiff alleges that this email was sent from Everts to CrossCountry’s Executive 13 Vice President Scott Foreman. Id. ¶ 24. Plaintiff characterizes the Everts email as the 14 “Master Plan” that set into motion CrossCountry’s raid of nearly 80 Caliber employees. 15 Id.¶ 25 Defendant, on the other hand, characterizes this email as Everts “record[ing] his 16 thoughts about leaving Caliber to join Cross Country,” and objects to Plaintiff’s 17 allegation that this email was sent from Everts to Foreman, despite sentences being 18 addressed to “Scott” and despite Everts acknowledging that the email was sent 5 minutes 19 before what would have been 5:00 p.m. in Foreman’s office in New Jersey. Dkt. # 12 at 20 3. 21 Just 13 days later on December 16, 2021, CrossCountry extended to Everts a 22 confidential offer of employment as a Branch Manager with a $1,000,000 sign-on bonus 23 and a potential $500,000 loan volume bonus. Id. ¶ 27, Ex. B (CrossCountry Offer Letter). 24 Plaintiff alleges that Everts signed the offer letter on December 19, 2021, although he 25 continued working at Caliber for three more weeks. Id. ¶¶ 28, 30. Plaintiff alleges that, 26 1 during this time period, Everts misappropriated Plaintiff’s confidential info in the form of 2 extensive amounts of borrower information, to then be used at CrossCountry. Id. ¶ 31. On 3 January 11, 2022, one day after he resigned from Caliber, Everts emailed Caliber Loan 4 Officer Danny To with an offer to leave Caliber and join CrossCountry, and referenced a 5 $400,000 sign on bonus. Id. ¶ 34. 6 On January 7, 2022 Hans Illingworth (previously identified by Everts as someone 7 who would consider jumping to CrossCountry) left his employment with Plaintiff to join 8 CrossCountry as a Regional Manager. Id. ¶ 32. On January 10, 2022, Everts and several 9 other employees (including Michelle Muqtadir) left Caliber and officially joined 10 CrossCountry. Id. ¶ 33. More Caliber resignations followed. In February 2022, ten 11 individuals left Caliber to join CrossCountry, and in March-April 2022, fifteen more 12 employees did the same. Id. ¶ 35. Additionally, 40 support staff employees resigned from 13 Caliber. Id. ¶ 36. The parties refer to the various employees that left Caliber for 14 CrossCountry during the time period at issue as the “Departing Employees.” See 15 generally Dkt. # 1; see also Dkt. # 12 at 13. 16 The complaint alleges that many of the above-mentioned Departed Employees 17 sent to their personal email addresses confidential documents detailing customer interest 18 rates, FICO scores, income, home appraisal values, and other information at around the 19 same time that they left Caliber for CrossCountry. See Dkt. # 1 ¶ 76. The complaint 20 describes in detail how Mark Everts, Mason Buckles, Casey Granston, Hans Illingworth, 21 Lori Johanson, Timothy Lauch, Ryan Mallory, Michelle Muqtadir, and Melissa Medved 22 sent messages from their Caliber email accounts to their personal email accounts that 23 included documents containing customer and loan information. Id. ¶ 76(a)-(i). For 24 example, on December 21, 2021, Lauch sent several spreadsheets of lists of agents, 25 “prospects,” “leads,” “preapprovals,” and a client list that included customer contact 26 1 information and loan information for 400 individuals to his personal email account. Id. ¶ 2 76(f)(i). A few days later, on December 23, he emailed to himself a zip file with 72 3 spreadsheets. Each included detailed loan information for various customers, such as the 4 loan amount, down payment, sales price, monthly payment, and property taxes. Id. ¶ 5 76(f)(ii). Five days later, Lauch sent to himself a “pipeline” spreadsheet with information 6 concerning 150 customers. Id. ¶ 76(f)(iii). And just over a week later, on January 6, 2022 7 (four days before he resigned from Caliber), Lauch sent himself a zip file with numerous 8 spreadsheets with detailed loan and mortgage information for 75 customers. Id. ¶ 9 76(f)(iv). 10 Plaintiff states that Caliber generally requires sales employees to execute 11 restrictive covenant agreements in favor of Caliber that prohibit employees from: (1) 12 soliciting Caliber employees to end their employment; (2) removing loans in process at 13 Caliber; and (3) retaining, using, or disclosing Caliber’s confidential business 14 information. Id. ¶ 38.

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Caliber Home Loans Inc v. CrossCountry Mortgage LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/caliber-home-loans-inc-v-crosscountry-mortgage-llc-wawd-2023.