Caiceros v. SDH Services West, LLC

CourtDistrict Court, E.D. New York
DecidedSeptember 3, 2025
Docket1:24-cv-07606
StatusUnknown

This text of Caiceros v. SDH Services West, LLC (Caiceros v. SDH Services West, LLC) is published on Counsel Stack Legal Research, covering District Court, E.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Caiceros v. SDH Services West, LLC, (E.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK ------------------------------------------------------------------ x GIOVANNI CAICEROS, : : Plaintiff, : : REPORT AND -against- : RECOMMENDATION : SDH SERVICES WEST, LLC, : 24-CV-7606 (LDH)(MMH) : Defendant. : ------------------------------------------------------------------ x

MARCIA M. HENRY, United States Magistrate Judge: Plaintiff Giovanni Caiceros sued Defendant SDH Services West, LLC (“SDH”), alleging violations of the Fair Labor Standards Act (“FLSA”) and New York Labor Law (“NYLL”) for unpaid overtime wages, withheld wages, and retaliatory and discriminatory termination. (See generally Compl., ECF No. 1.)1 Before this Court is SDH’s motion to compel arbitration and stay the action pending arbitration proceedings. (See generally Mot., ECF No. 9.) The Honorable LaShann DeArcy Hall referred the motion for report and recommendation. For the reasons below, the Court respectfully recommends that the motion to compel arbitration should be granted and that this action should be stayed pending arbitration. I. BACKGROUND A. Factual Allegations SDH is a New York limited liability company with its principal place of business at the John F. Kennedy International Airport (“JFK”) in Queens County, New York. (Compl., ECF

1 All citations to documents filed on ECF are to the ECF document number (i.e., “ECF No. ___”) and pagination “___ of ___” in the ECF header unless otherwise noted. No. 1 ¶ 11.) SDH is a subsidiary of Sodexo, Inc. and operates restaurants and food outlets at JFK. (Id. ¶ 13; see also Sanders Decl. Ex. A, ECF No. 10-1 at 2.) From February 2023 to September 13, 2024, SDH employed Caiceros as a manual

worker, whose duties included setting up outlets, cleaning up, loading/unloading, packing, unpacking, moving, and serving food. (Compl., ECF No. 1 ¶¶ 15–16.) Caiceros typically worked at least 50 to 55 hours each week and five to seven days per week. (Id. ¶ 18.) Caiceros’s last hourly pay rate was about $56.67. (Id. ¶ 17.) Caiceros alleges that SDH did not pay him an overtime premium for hours worked above 40 each week during his employment. (Id. ¶ 19.) He further claims that SDH paid him bi-weekly instead of weekly and did not issue wage notices and wage statements. (Id. ¶¶ 22, 25–26.) Caiceros also alleges

that in 2023, he complained to his supervisor’s boss that his supervisor did not allow him to use his paid time off; thereafter, his supervisor was very upset and their relationship deteriorated. (Id. ¶ 59.) Only a few months later, Caiceros’s supervisor asked him to look for other work and Caiceros was terminated on or about September 13, 2024. (Id.) He claims that his termination was in retaliation for objecting to his supervisor’s decision not to let him use his paid time off. (Id.) B. Arbitration Provisions

On January 9, 2023, Caiceros received an offer letter from Sodexo (the “Offer Letter”) for a position as General Manager, Aviation Lounge I, with an effective date of January 14, 2023. (Sanders Decl., ECF No. 10 ¶ 6; id. Ex. B, ECF No. 10-2 at 3–5.) The Offer Letter included a Terms of Employment Statement (“Terms Statement”), which provided information about Plaintiff’s pay, benefits, and required actions before employment. (Sanders Decl. Ex. B, ECF No. 10-2 at 3–5.) The Terms Statement’s “Arbitration Agreement” section states: As a condition of your employment, you are also required to sign and comply with an Employment Arbitration Agreement. The Agreement and Frequently Asked Questions (FAQs) are available on Sodexo’s Employee On-Boarding Portal. Please review this information carefully, as the program affects the legal rights of both you and the Company (including a waiver of the right to bring a civil action in federal or state court before a civil judge or jury, as well as a waiver of the right to bring or participate in a class action, collective action or representative action). Please note that we must receive your signed Agreement before your first day of employment.

(Id. at 3.) The Mutual Agreement to Arbitrate Claims (the “Arbitration Agreement”) was one of the new-hire documents referenced in the Offer Letter. (Sanders Decl., ECF No. 10 ¶ 8.) The first sentence of the Arbitration Agreement states the following: I recognize that disputes may arise between me and Sodexo, Inc. or any parent, subsidiary or affiliate of Sodexo, Inc. (collectively, “Sodexo”) during or following my employment with Sodexo, and that those differences may or may not be related to my employment. (Sanders Decl. Ex. C, ECF No. 10-3 at 2.) In a section entitled “Claims Covered by the Agreement,” the Arbitration Agreement provides, in relevant part: Sodexo and I mutually consent to the resolution by arbitration all claims or controversies (“claims”), past, present or future, whether or not arising out of my employment (or its termination), that Sodexo may have against me or that I may have against any of the following: (1) Sodexo, (2) its officers, directors, employees or agents in their capacity as such or otherwise, (3) Sodexo’s parents, subsidiaries and affiliated entities, (4) Sodexo’s benefit plans or the plans’ sponsors . . . and/or (6) all successors and assigns of any of them. The only claims that are arbitrable are those that are justiciable under applicable federal, state, or local law. Arbitrable claims include, but are not limited to: claims for wages or other compensation due; claims for breach of any contract or covenant (express or implied); tort claims; claims for retaliation or discrimination (including, but not limited to, race, national origin, religion, sex, sexual orientation, gender identity, marital status, age, physical or mental disability or handicap, or medical condition); claims for benefits (except as provided below); and claims for violation of any federal, state, or other governmental law, statute, regulation, or ordinance (except as provided below). (Id.)2 As part of his employment offer, Caiceros was required to review and sign the Arbitration Agreement before his first day of employment. (Sanders Decl., Ex. B, ECF No. 10- 2 at 3.)

To complete the onboarding process, Caiceros was required to create his own personal profile on Sodexo’s Career Center website portal (the “Portal”) by entering his name and personal email address, and then creating a unique username and password, which he could thereafter use to access the Portal. (Sanders Decl., ECF No. 10 ¶ 7.) After accessing the Portal, Caiceros was presented with new-hire materials to complete and/or electronically sign, including a link to the Arbitration Agreement. (Id. ¶ 8.) Below the link, was the statement: “Once you review, please click the ‘Add My Signature’ button. By clicking the button below,

you are applying your electronic signature.” (Id. ¶ 9.) Upon clicking the link entitled “Mutual Agreement to Arbitrate Claims,” the Arbitration Agreement was viewable in a separate tab. (Id. ¶ 8.) Sodexo’s electronic applicant tracking system automatically creates a record memorializing the date and time the employee clicked the “Add My Signature” button and electronically agreed to the new-hire documents, including the Arbitration Agreement. (Id. ¶ 9.) Caiceros electronically signed the Offer Letter on January 9, 2023 at 12:37 p.m.,

immediately below the following statement: “I have read and accept this employment offer and the Terms of Employment Statement.” (Sanders Decl. Ex. B, ECF No. 10-2 at 5.) Less

2 Excluded from the Arbitration Agreement are workers’ compensation or unemployment benefits claims, non-preempted claims that are not subject to arbitration, claims under the Franken Amendment (related to defense contracts), and claims under an employee benefit or pension plan. (See Sanders Decl. Ex. C, ECF No. 10-3 at 2–3.) than two hours later, he electronically agreed to the Arbitration Agreement on January 9, 2023 at 1:57 p.m.

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Caiceros v. SDH Services West, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/caiceros-v-sdh-services-west-llc-nyed-2025.