BURNS v. SEAWORLD PARKS & ENTERTAINMENT, INC.

District Court, E.D. Pennsylvania·Decided April 15, 2024·No. 2:22-cv-02941·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

QUINTON BURNS et al., CIVIL ACTION Plaintiffs,

v.

SEAWORLD PARKS & NO. 22-2941 ENTERTAINMENT, INC., SEAWORLD PARKS & ENTERTAINMENT, LLC AND JOHN DOES 1, 2, 3 AND 4, Defendants.

OPINION

Plaintiffs, a group of Black and Hispanic families who allege that they suffered racial discrimination when they visited Defendants SeaWorld Parks & Entertainment, Inc.’s and SeaWorld Parks & Entertainment LLC’s (collectively, “SeaWorld”) Sesame Place Philadelphia (“Sesame Place”) theme park in Langhorne, Pennsylvania, move to certify a class seeking declaratory and injunctive relief aimed at protecting them and other similarly situated guests from facing such discrimination. Fed. R. Civ. P. 23(b)(2), 23(c)(4).1 For multiple reasons, certifying a class action is not appropriate here, and Plaintiffs’ motion will be denied. I. BACKGROUND Sesame Place offers a number of attractions to visitors, among them amusement park rides, pools, restaurants, parades, and meet-and-greets. The latter two attractions allow visitors opportunities to interact with costumed performers portraying characters from the Sesame Street

1 Despite requesting in their Complaint “compensatory, actual, punitive, and statutory damages, including interest, in excess of $50,000,000[]”, Plaintiffs’ class certification motion proceeds under Federal Rule of Civil Procedure 23(b)(2) which entitles them only to damages that are “incidental to the injunctive or declaratory relief.” Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 360 (2011); see also In re Sch. Asbestos Litig., 789 F.2d 996, 1008 (3d Cir. 1986). television program such as Elmo, Big Bird, Grover, Telly Monster, Abby Cadabby, and Rosita. Plaintiffs allege that the Sesame Place employees portraying these characters declined to interact with their children and instead interacted with similarly situated White children. Some of these incidents were recorded and received significant public attention. The interactions with these costumed characters, however, were not the only instances of alleged racial discrimination. For

example, one class member’s child allegedly was not allowed to use a ride alone despite meeting its height requirements, while White children who did not meet the height requirements were allowed to. Another family alleges that they had to wait to receive their food at a park restaurant for much longer than White families did. These allegations of racial discrimination implicate multiple departments at Sesame Place: for example, the Operations Department runs the park’s rides; the Culinary Department manages the food and beverage options. Most of Plaintiffs’ allegations, however, focus on employees of the Entertainment Department, which runs the parades and meet-and-greets. The record indicates that the department’s employees were vested with a significant amount of

discretion in how they carried out their duties in the parades. As an Entertainment Department manager put it, costumed character employees were “instructed . . . to spread as much love as possible” and “try to touch as many people as [they] can.” That said, he agreed that these performers had “wide discretion” in how they went about that. SeaWorld company policy prohibits discrimination on the basis of race, and the leader of entertainment operations at Sesame Place testified that their human resources orientation instructed that the policy applied to “[a]nyone you come into contact with.” That training included some discussion of discrimination and harassment. At the outset, Plaintiffs’ lawsuit alleged violations of 42 U.S.C § 1981 and several forms of negligence under Pennsylvania law. Following SeaWorld’s motion to dismiss, only the Section 1981 claim and Plaintiffs’ claim for negligence per se remained. Burns v. SeaWorld Parks & Ent., Inc., 675 F. Supp.3d 532, 551 (E.D. Pa. 2023). Following briefing on this Motion for Class Certification, however, Plaintiffs moved for leave to amend to resurrect their claim for negligent supervision, the motion for which the Court granted. Burns v. SeaWorld Parks & Ent.,

Inc., 2024 WL 1016363, at *8 (E.D. Pa. Mar. 8, 2024). Plaintiffs’ theory of liability is based in large part on how Sesame Place is staffed: Many of the Entertainment Department’s employees are students at high schools in Bucks County, Pennsylvania, where the park is located.2 Those high schools, Plaintiffs submit, suffer from an endemic culture of racism. Plaintiffs maintain that, owing to Sesame Place’s close working relationship with these schools and the surrounding area, it either knew or should have known about the extent of racism in this community. Indeed, SeaWorld received complaints about racial discrimination at Sesame Place. Nevertheless, say Plaintiffs, the park continued to hire from these schools and failed to implement any training on racism, implicit bias, or other similar

concepts that could have alleviated the risk that their employees would discriminate against Black and Hispanic guests. Plaintiffs contend that, having not received any training to address the biases that these employees had brought to work with them, they intentionally discriminated against those guests: When working as costumed characters, for example, they exercised their discretion in a racist manner. Thus, according to Plaintiffs, SeaWorld was deliberately

2 The record before the Court is rather thin when it comes to SeaWorld’s hiring practices. The Vice President of Human Relations at Sesame Place Philadelphia, who was involved in recruiting, used local high schools and colleges as a “starting point” for outreach, and also advertised for positions via social media. She agreed with statements from other witnesses that employees of the Entertainment Department in particular were recruited from local high schools, but she did not testify with any specificity about recruiting practices in other departments such as Operations or Guest Relations. Outreach to high schools would take place via either in-person recruiting sessions or by distributing flyers for the schools to put up themselves. indifferent to and is liable for racial discrimination at Sesame Place under state and federal law. The proposed class is represented by several families who allegedly faced racial discrimination when they visited Sesame Place (together, the “Named Plaintiffs”). They are: 1. Quinton Burns and K.B.: Burns and his daughter visited Sesame Place from Baltimore, Maryland with two-day tickets in June 2022. Burns testified that, during a parade, Sesame Place employees dressed in costume ignored his daughter, who is Black, but interacted with similarly situated White children. Moreover, at a meet-and-greet, Burns was told that the line to interact with a costumed character was closed, but, as he departed the line, he observed another White family still in line for the event.

2. Nathan Fleming and O.F.: Fleming and his family, including his daughter, visited Sesame Place from York, Pennsylvania with single-day tickets in July 2022. He testified that, during a parade, a Sesame Place employee dressed as the character Telly Monster ignored his daughter, who is Black, but interacted with a similarly situated Asian child. Other parade performers did not interact with O.F. either.

3. Lashonda Miles and M.C.: Miles, who is from Philadelphia, Pennsylvania, received tickets to Sesame Place from her cousin, who worked for SeaWorld at the time. She and her family visited the park in June 2022.

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