Buckley Nursing Home, Inc. v. Massachusetts Commission Against Discrimination

478 N.E.2d 1292, 20 Mass. App. Ct. 172, 1985 Mass. App. LEXIS 1784, 46 Fair Empl. Prac. Cas. (BNA) 752
CourtMassachusetts Appeals Court
DecidedJune 3, 1985
StatusPublished
Cited by50 cases

This text of 478 N.E.2d 1292 (Buckley Nursing Home, Inc. v. Massachusetts Commission Against Discrimination) is published on Counsel Stack Legal Research, covering Massachusetts Appeals Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Buckley Nursing Home, Inc. v. Massachusetts Commission Against Discrimination, 478 N.E.2d 1292, 20 Mass. App. Ct. 172, 1985 Mass. App. LEXIS 1784, 46 Fair Empl. Prac. Cas. (BNA) 752 (Mass. Ct. App. 1985).

Opinion

Greaney, C.J.

On August 27, 1974, Lorraine Young, a black woman, filed a complaint with the Massachusetts Commission Against Discrimination (commission), alleging that, because of her race, she had not been hired as a nurse’s aide by Buckley Nursing Home, Inc. (Buckley), in violation of G. L. c. 151B, § 4(1). After attempts at conciliation failed, the case was heard by a single Commissioner who, in a decision dated June 27, 1980, found that Buckley had discriminated against Young. The Commissioner ordered Buckley to pay Young damages in the amount of $6,986 (plus interest) for lost wages and $2,000 for emotional distress, and to develop a minority recruitment program. On November 12, 1982, the full commission made modifications to the single Commissioner’s decision and affirmed his decision as modified. A judge of the Superior Court reviewed and upheld the commission’s decision. 2 Buckley has appealed.

The facts, as found by the single Commissioner and modified by the full commission, may be summarized as follows. Buckley operates a nursing home in Holyoke. On February 27 and 28 and March 1, 1974, Buckley ran advertisements in a local *174 newspaper for the position of a nurse’s aide on the evening (3:00 p.m. to 11:00 p.m.) shift. Young read the advertisement and decided to apply for the position. On March 1, 1984, Young went to Buckley, completed an application form, 3 and was interviewed by the acting supervisor of nurses. At the conclusion of the interviews, the acting supervisor told Young that she would be called when and if there were any available positions. In keeping with her usual practice, the acting supervisor placed Young’s application in a stack on the desk of the nursing home administrator.

Another applicant, who had applied in response to an earlier advertisement, was hired for the advertised position on March 1, 1974, and started work on March 4, 1974. During the week of March 4, Young called the nursing home twice and asked to speak to the acting supervisor who had interviewed her. Although she could not identify the person with whom she spoke, she was told that the person who was leaving had asked to work for another week, so the position would not be filled until the following week. Young called the nursing home again the following week and was told that the position had been filled.

From April 12 through April 15, 1974, Buckley ran another advertisement for nurse’s aides for the evening shift. Young called in response to that advertisement, spoke to the director of nurses, and was told that her application was on file and that she would be called as needed. No one from Buckley ever made contact with Young.

From March 1, 1974, through July 1, 1974, Buckley hired four full-time and one part-time nurse’s aides for the evening shift. On the upper right hand comer of Young’s application, there is a hand-written notation “no openings,” even though during the relevant time periods there were openings and other persons were hired for the evening shift. That notation does not *175 appear on any other application, and none of Buckley’s witnesses could identify who wrote it or when it appeared.

The standard practice which Buckley followed in selecting nurse’s aides was as follows. After an applicant was interviewed, her written application was placed in a stack on the desk of the nursing home’s administrator. When an opening became available, the administrator looked through the applications and chose the applicant he considered best qualified in relation to the other applicants available at the time. Newspaper advertisements were run periodically to replenish the supply of available applicants.

That procedure was not followed with respect to Young’s application. Despite testimony to the contrary, the commission found that there was discussion about Young’s race and that Buckley decided not to hire her on that basis. To camouflage their position, nursing home personnel first told Young that the position would not be filled for a week, and then, when she persisted, decided to tell her that there were no openings and made that notation on the front of the application as a reminder. The commission thus concluded that Buckley’s asserted reason for not hiring Young (that she was not the best qualified applicant for the job) was a pretext and that she would have been hired but for her race.

Buckley argues three principal issues: (1) that particular findings important to the commission’s decision are not supported by substantial evidence and that the findings, considered as a whole, are inadequate to establish that Buckley’s reason for not hiring Young was a pretext; (2) that the commission applied the wrong standard in determining that Buckley’s hiring decision was discriminatory; and (3) that the damages awarded were beyond the scope of the commission’s authority and were not warranted by the evidence.

1. Under the State Administrative Procedure Act, we must defer to the fact-finding function of the commission where substantial evidence exists to support its findings and there is no other error of law. G. L. c. 30A, § 14(7). Wheelock College v. Massachusetts Commn. Against Discrimination, 371 Mass. *176 130, 133 (1976). Substantial evidence is evidence that “a reasonable mind might accept as adequate to support a conclusion.” G. L. c. 30A, § 1(6), inserted by St. 1954, c. 681, § 1. Trustees of Forbes Library v. Labor Relations Comma., 384 Mass. 559, 568 (1981).

(a) The commission found, contrary to testimony by supervisory personnel at the nursing home and its administrator, that there was discussion in evaluating Young’s application about her race and that the discussion influenced the hiring decision. Buckley attacks this finding as unsupported by the evidence.

There was testimony that Young was initially interviewed by the acting supervisor of nurses, who had no authority to make hiring decisions. The director of nursing testified that when the acting supervisor interviewed an applicant, the usual practice was for her (the director of nursing), the acting supervisor, and the nursing home’s administrator to discuss the application when it was given to the administrator.

There was evidence tending to show that Young was treated differently from other applicants. When she made a telephone call to ascertain the status of her application, she was told that the job would not be filled for another week when, in fact, another applicant had already been hired and had started work. In response to later telephone calls, Young was told she would be called as needed. The notation “no openings” appeared mysteriously at the top of Young’s application, even though all the nursing home personnel responsible for interviewing and hiring denied putting the notation there. That notation did not appear on any other application of the more than forty submitted in evidence. In addition, there was statistical evidence indicating that Buckley, during the relevant time period, had an extremely low percentage of minority employees. 4

*177

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478 N.E.2d 1292, 20 Mass. App. Ct. 172, 1985 Mass. App. LEXIS 1784, 46 Fair Empl. Prac. Cas. (BNA) 752, Counsel Stack Legal Research, https://law.counselstack.com/opinion/buckley-nursing-home-inc-v-massachusetts-commission-against-massappct-1985.