Brown v. Carington Mortgage Services

CourtDistrict Court, D. Connecticut
DecidedSeptember 30, 2025
Docket3:25-cv-00050
StatusUnknown

This text of Brown v. Carington Mortgage Services (Brown v. Carington Mortgage Services) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brown v. Carington Mortgage Services, (D. Conn. 2025).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT RALSTON BROWN, ) 3:25-CV-50 (SVN) Plaintiff, ) ) v. ) ) CARRINGTON MORTGAGE ) SERVICES, ) September 30, 2025 Defendant. ) ORDER GRANTING DEFENDANT’S MOTION TO DISMISS Sarala V. Nagala, United States District Judge. In this civil action, pro se Plaintiff Ralston Brown alleges Defendant Carrington Mortgage Services (“Carrington”) fraudulently overcharged his mortgage account, lied to the Connecticut Superior Court in a state civil action Plaintiff brought against Carrington and in a state foreclosure action Carrington brought against Plaintiff, and violated federal consumer protection law. Plaintiff asserts three claims: (1) fraud in relation to statements made in an affidavit by Carrington’s Vice President of Lien Release in the underlying state court civil action; (2) fraud in relation to the amount Carrington asserts Plaintiff owes in the underlying state court foreclosure action; and (3) violations of the Fair Debt Collection Practices Act (“FDCPA”) when Carrington reported Plaintiff’s alleged debt to consumer reporting agencies.1 Carrington seeks to dismiss Plaintiff’s action without leave to amend, arguing that all three counts should be dismissed pursuant to abstention doctrines, that the two fraud counts are barred by litigation privilege, and that all three counts fail to state a claim. See Def.’s Br., ECF No. 16; Def.’s Reply, ECF No. 28. Plaintiff opposes the motion. See Pl.’s Opp’n, ECF No. 27.

1 Plaintiff’s allegations in Count Three also appear to allege violations of the Fair Credit Reporting Act (“FCRA”), and the Court addresses such allegations accordingly. For the reasons described below, Carrington’s motion to dismiss is GRANTED as to all claims. Plaintiff is permitted leave to file an amended complaint only with respect to his fraud and FCRA claims. Any such amended complaint must be constrained to allegations not precluded by litigation privilege. I. FACTUAL BACKGROUND2

Factual allegations from the complaint are taken as true for the purposes of this motion. See Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). A. The Underlying Mortgage & the Alleged Overcharges In December of 2017, Plaintiff obtained a $216,000 home equity loan from Carrington. See ECF No. 1 ¶ 6.3 The terms of the loan—a 30-year, fixed-rate mortgage—required Plaintiff to make monthly payments of $2,231.21, including payments into escrow.4 See id. ¶¶ 6, 30. On or about April 2, 2018, Carrington notified Plaintiff he would need to make higher monthly payments to cover an increase in his homeowner’s insurance premium. Id. ¶ 9. Plaintiff disputes the accuracy of Carrington’s recordkeeping with respect to his homeowner’s insurance premium. See

id. ¶¶ 13–14, 61. Over the next several years, Carrington “fraudulent added [sic]” an unspecified

2 In considering a motion to dismiss for failure to state a claim under Rule 12(b)(6), a district court must generally “limit itself to facts stated in the complaint or in documents attached to the complaint as exhibits or incorporated in the complaint by reference.” Lindsay v. Tierney, No. 3:18-CV-840 (JCH), 2019 WL 132728, at *1 (D. Conn. Jan. 8, 2019) (citing Kramer v. Time Warner, Inc., 937 F.2d 767 (2d Cir. 1991)). The Court may also take judicial notice of “facts that ‘can be accurately and readily determined from sources whose accuracy cannot reasonably be questioned.’” Id. (citing Fed. R. Evid. 201); see also Giraldo v. Kessler, 694 F.3d 161, 164 (2d Cir. 2012) (noting that courts may take judicial notice of relevant facts in the public record). Because Plaintiff is proceeding pro se, the Court may also consider new facts raised in his opposition to Defendant’s motion to dismiss to the extent that they are consistent with the complaint. See Walker v. Schult, 717 F.3d 119, 122 n.1 (2d Cir. 2013); Davila v. Lang, 343 F. Supp. 3d 254, 267 (S.D.N.Y. 2018). 3Plaintiff appears to have inadvertently labeled two paragraphs in the complaint as number 6. This citation to paragraph 6, and all other citations to that paragraph in this Order, refer to the paragraph included as part of the Factual Allegation section that spans pages 2 and 3 of the complaint. See ECF No. 1 at 2–3. 4 Although Plaintiff indicates that his monthly payment would be $1,143.09 in his complaint and at one place in his brief, all other references to what he asserts is his accurate monthly payment state that it is $2,231.21. Compare ECF No. 1 ¶ 6 with ECF No. 1 ¶¶ 26, 30. The Court believes the difference between these payment amounts reflects the amount Plaintiff was required to pay into escrow on top of his loan payments. “incidental amount” to Plaintiff’s mortgage account, id. ¶¶ 15, 19, charged “unwarranted” and “excessive” late fees and interest, id. ¶¶ 17–19, and “concealed that it fraudulently charged [Plaintiff] more than his principal obligations,” id. ¶ 29. Notably, at least some late fees were assessed during a period when a “COVID agreement” was in place.5 Id. ¶ 46. Carrington stopped accepting Plaintiff’s mortgage payments in September of 2021, see id.

¶ 20, and continued adding fees to Plaintiff’s mortgage account, including a “one-month late fee” of $975 on November 1, 2021, id. ¶ 31. Plaintiff further asserts that Carrington reported payments late that were timely mailed. See id. ¶ 31. Plaintiff repeatedly alleges that Carrington engaged in fraudulent conduct and relied on inaccurate accounting that fell short of industry standards and was “deliberately intended to harm consumers.” Id. ¶¶ 36, 42, 58, 61, 63. B. The State Civil Action In November of 2021, Plaintiff sued Carrington in Connecticut Superior Court for unfair trade practices, negligent misrepresentation, negligence, and breach of contract. Id. ¶ 10; Brown. v. Carrington Mortg. Servs., LLC (“State Action”), No. FBT-CV21-5047334-S, Compl. (Conn.

Super. Ct. Nov. 15, 2021). A Carrington official, Vice President of Lien Release Elizabeth A. Osterman, submitted an affidavit in that case. See ECF No. 1 ¶¶ 25–26; ECF No. 1-1. In her affidavit, Osterman described the data system Carrington used to account for insurance premiums in borrowers’ mortgage statements. ECF No. 1-1 ¶ 10. Notably, according to Osterman, this system does not permit

5 Plaintiff does not explain the impact of the “COVID Agreement” on his loan obligation. See ECF No. 1 ¶ 46. But the affidavit of Elizabeth Osterman included as Exhibit 1 to the complaint indicates that “Plaintiff was approved for a COVID payment deferral . . . on March 4, 2022.” See Pl.’s Ex. 1, ECF No 1-1, ¶ 17. That same affidavit indicates that Plaintiff had requested a “COVID related deferment” as early as March of 2020, but that Carrington was not offering such deferments at that time. See id. ¶ 15. In referencing this affidavit, the Court acknowledges that Plaintiff alleges that at least some other portions of the affidavit are fraudulently inaccurate as part of his claim in Count One, see ECF No. 1 ¶¶ 25–42, though he does not take particular issue with the affidavit’s statement of his COVID deferment. Carrington to exercise any discretion or otherwise provide input when accounting for credits or debits to a borrower’s account. Id. This system was used in conjunction with Plaintiff’s mortgage statements. Id. ¶ 11. Osterman’s affidavit contained the following representations regarding Plaintiff’s required monthly payment: [O]n February 15, 2018, Carrington received an invoice for Plaintiff’s insurance renewal premium in the amount of $3,326.77. . . . On February 16, 2018, Carrington disbursed this amount.

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Bluebook (online)
Brown v. Carington Mortgage Services, Counsel Stack Legal Research, https://law.counselstack.com/opinion/brown-v-carington-mortgage-services-ctd-2025.