BROWN v. AMERICAN AIRLINES, INC.

District Court, E.D. Pennsylvania·Decided August 12, 2024·No. 2:23-cv-02001·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

AMANDA BROWN & TIFFANY NIXON : CIVIL ACTION : v. : : AMERICAN AIRLINES, INC. : NO. 23-2001

MEMORANDUM Padova, J. August 12, 2024 On March 15, 2024, we granted Defendant’s Motion to Dismiss the original complaint in this action in part, dismissed some of Plaintiffs’ claims, and granted Plaintiffs leave to file an amended complaint with respect to certain claims. Plaintiffs subsequently filed an Amended Complaint asserting Pennsylvania common law contract and tort claims arising out of their removal from a flight operated by Defendant American Airlines, Inc. Defendant has moved to dismiss the Amended Complaint in part pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim upon which relief can be granted. For the reasons that follow, we grant the Motion to Dismiss in part and deny it in part. I. FACTUAL BACKGROUND The Amended Complaint alleges the following facts. On March 30, 2021, Plaintiffs boarded a flight from New Orleans to Philadelphia operated by Defendant. (Am. Compl. ¶ 7.) As others were still boarding, a flight attendant told Plaintiff Brown that she needed to place her purse on the floor. (Id. ¶ 12.) Plaintiff Brown attempted to comply immediately but was delayed by the strap of her purse becoming tangled with her seatbelt. (Id. ¶ 13.) The flight attendant, mistakenly believing that Plaintiff Nixon had said something, asked her to repeat what she had said. (Id. ¶ 14.) Plaintiff Nixon replied that she had not spoken, and the flight attendant left to speak with another flight attendant, who returned and told Plaintiff Nixon to “be nice.” (Id. ¶¶ 15-16.) Shortly thereafter, a large man approached Plaintiffs and insisted on escorting them from the plane. (Id. ¶ 17.) Plaintiffs, who had been cooperative, polite, and nondisruptive, were bewildered, but complied. (Id. ¶¶ 18, 21.) The entire incident was witnessed and video recorded by a friend of the Plaintiffs, who was seated elsewhere on the plane. (Id. ¶ 22.) By this time, the

plane was fully boarded with every seat occupied and no other activities or announcements taking place. (Id. ¶¶ 24, 26.) Thus, all of the other passengers on the plane also witnessed Plaintiffs being removed against their will. (Id. ¶¶ 23-26.) As Plaintiffs were removed from the plane, a large group of Defendant’s employees, including the two flight attendants and eight pilots, stood in the jetway and watched. (Id. ¶ 27.) The crew then made several announcements to the remaining passengers stating that everything was fine and there had been no incident. (Id. ¶ 29.) After they returned to the terminal, Plaintiffs requested the names of the flight attendants and pilot, as well as an explanation for their removal from the flight, but received no answers. (Id. ¶¶ 19-20, 30-31.) Plaintiffs were rebooked onto the first flight to Philadelphia the next morning, but that flight was less direct, and they received no assistance with securing overnight

accommodations. (Id. ¶¶ 32-33, 36.) Plaintiffs had no means of transportation and limited funds, and so were forced to stay at a nearby motel which was distressingly filthy, dilapidated, and unsafe, leaving then distressed and traumatized. (Id. ¶¶ 34-35, 40.) Following this incident, Plaintiff Brown was diagnosed with Post-Traumatic Stress Disorder and has required regular psychotherapy. (Id. ¶¶ 41-42.) Both Plaintiffs remain fearful and have suffered from poor sleep, nightmares, and other symptoms of trauma ever since. (Id. ¶¶ 43, 78.) To date, the only explanation Defendant has offered Plaintiffs for this incident is that Plaintiffs refused to wear facemasks on the plane, which the video shows was not the case. (Id. ¶¶ 44-45.) Plaintiffs are African American and all of Defendant’s employees with whom they interacted are Caucasian, suggesting racial animus was the motive for Defendant’s unwarranted actions. (Id. ¶¶ 46, 79.) The Amended Complaint asserts seven claims for relief under Pennsylvania law. Count I is a breach of contract claim. Count II is a claim for false imprisonment. Count III is a claim for

false light invasion of privacy. Count IV is a claim for assault. Count V is a claim for intentional infliction of emotional distress. Count VI is a claim for negligent infliction of emotional distress. Count VII is a claim for breach of implied-in-fact contract. Defendant has moved to dismiss Counts I, II, III, V, and VII of the Amended Complaint pursuant to Federal Rule of Civil Procedure 12(b)(6) for failure to state a claim upon which relief can be granted. Plaintiffs oppose the Motion. We held oral argument on the Motion on June 13, 2024. II. LEGAL STANDARD When deciding a motion to dismiss pursuant to Rule 12(b)(6), we “consider only the complaint, exhibits attached to the complaint, [and] matters of public record, as well as undisputedly authentic documents if the complainant’s claims are based upon these documents.”

Alpizar-Fallas v. Favero, 908 F.3d 910, 914 (3d Cir. 2018) (quoting Mayer v. Belichick, 605 F.3d 223, 230 (3d Cir. 2010)). “We accept the factual allegations in the complaint as true and construe them in the light most favorable to the plaintiff.” Shorter v. United States, 12 F.4th 366, 371 (3d Cir. 2021) (citing Warren Gen. Hosp. v. Amgen Inc., 643 F.3d 77, 84 (3d Cir. 2011)). However, we “need not ‘accept as true a legal conclusion couched as a factual allegation.’” Host Int’l, Inc. v. Marketplace PHL, LLC, 32 F.4th 242, 248 (3d Cir. 2022) (quoting Papasan v. Allain, 478 U.S. 265, 286 (1986)) (citation omitted). A plaintiff’s pleading obligation is to set forth “a short and plain statement of the claim,” which “give[s] the defendant fair notice of what the . . . claim is and the grounds upon which it rests.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555 (2007) (second alteration in original) (first quoting Fed. R. Civ. P. 8(a)(2); then quoting Conley v. Gibson, 355 U.S. 41, 47 (1957)). The complaint must allege “‘sufficient factual matter to show that the claim is facially plausible,’ thus enabling ‘the court to draw the reasonable inference that the defendant is liable for [the]

misconduct alleged.’” Warren Gen. Hosp., 643 F.3d at 84 (quoting Fowler v. UPMC Shadyside, 578 F.3d 203, 210 (3d Cir. 2009)). “The plausibility standard is not akin to a ‘probability requirement,’ but it asks for more than a sheer possibility that a defendant has acted unlawfully.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citing Twombly, 550 U.S. at 556). In the end, we will grant a motion to dismiss pursuant to Rule 12(b)(6) if the factual allegations in the complaint are not sufficient “to raise a right to relief above the speculative level.” Geness v. Admin. Off. of Pa. Cts., 974 F.3d 263, 269 (3d Cir. 2020) (quoting Twombly, 550 U.S. at 555). III. DISCUSSION A. Breach of Contract (Count I) To state a claim for breach of contract under Pennsylvania law, a complaint must plausibly

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