Brooks v. Bank of America, NA

CourtDistrict Court, S.D. California
DecidedApril 20, 2021
Docket3:20-cv-01348
StatusUnknown

This text of Brooks v. Bank of America, NA (Brooks v. Bank of America, NA) is published on Counsel Stack Legal Research, covering District Court, S.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Brooks v. Bank of America, NA, (S.D. Cal. 2021).

Opinion

7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 WILLIAM NORMAN BROOKS, III, Case No. 20-cv-01348-BAS-LL 11 on behalf of himself and all others similarly situated, ORDER DENYING DEFENDANT’S 12 PARTIAL MOTION TO DISMISS Plaintiff, PLAINTIFF’S FIRST AMENDED 13 COMPLAINT v.

14 (ECF No. 16) BANK OF AMERICA, N.A., 15 Defendant. 16 17 Defendant moves to dismiss two counts alleged in Plaintiff’s First Amended 18 Complaint (“FAC”) for failing to state claims upon which relief can be granted. (Mot. to 19 Dismiss FAC (“Motion” or “Mot.”), ECF No. 16.) Plaintiff opposes, and Defendant 20 replies. (ECF Nos. 17, 18.) The Court finds the Motion suitable for determination on the 21 papers submitted and without oral argument. See Fed. R. Civ. P. 78(b); CivLR 7.1(d)(1). 22 For the reasons stated below, the Court DENIES Defendant’s Motion. 23 I. BACKGROUND 24 A. Factual Background 25 This action arises from Defendant’s decision to suspend Plaintiff’s access to funds 26 from his Bank of America line of credit due to its erroneous belief that Plaintiff had filed 27 for bankruptcy. (ECF No. 15.) Specifically, Plaintiff claims that on January 8, 2020, 28 Defendant sent a form letter to Plaintiff suspending his access because it had received 1 notification of a bankruptcy filing by or against Plaintiff. (FAC ¶ 19.) Five days later, 2 during a phone call with Defendant, Plaintiff learned that Defendant “had matched him to 3 a bankruptcy filed in Mobile, Alabama by a William E. Brooks,” whose Social Security 4 number contained the same last four digits as Plaintiff’s. (FAC ¶ 22.) 5 Plaintiff states he has never filed for bankruptcy and has never lived in Alabama. 6 (FAC ¶¶ 21, 23.) Further, he states that his middle name is “Norman,” and “he consistently 7 uses the generational suffix ‘III[,]’” both of which are not present in the public record of 8 the Alabama bankruptcy filing, which uses the filer’s full middle name “Eugene.” (FAC 9 ¶¶ 23–24.) In addition, Plaintiff alleges that the public bankruptcy record at issue also 10 does not list any Bank of America accounts. (FAC ¶ 25.) 11 Plaintiff alleges that he “disputed the accuracy of [Defendant’s] association of the 12 Alabama bankruptcy with him and his credit accounts,” but Defendant “nevertheless 13 reported to the consumer credit reporting agencies that Plaintiff had filed for bankruptcy” 14 and that the bankruptcy action included his Bank of America line of credit. (FAC ¶¶ 26– 15 27.) Plaintiff states he contacted the agencies to inform them that he had not filed for 16 bankruptcy, and each agency contacted Defendant as required by law. (FAC ¶ 30.) 17 However, Plaintiff claims Defendant thereafter “failed to conduct a reasonable 18 reinvestigation of the disputed bankruptcy information.” (FAC ¶ 31.) 19 Defendant also sent a letter to Plaintiff on January 27, 2020 stating that it had 20 accurately reported the bankruptcy. (FAC ¶ 35.) Plaintiff states that he spoke to 21 Defendant many times after receiving this letter to resolve the issue and Defendant 22 represented it would correct the misreporting. (FAC ¶¶ 36–37.) 23 As a result of Defendant’s purported conduct, Plaintiff claims his credit score 24 “dropped substantially,” he was denied financing for a personal loan, and he suffered 25 emotional distress. (FAC ¶¶ 28, 38–39.) 26 B. The FAC and Defendant’s Partial Motion to Dismiss 27 In his FAC, Plaintiff brings allegations on behalf of himself under the Fair Credit 28 Reporting Act (“FCRA”), the California Consumer Credit Reporting Agencies Act 1 (“CCRAA”), and the California Unfair Competition Law (“UCL”). In Count I, Plaintiff 2 alleges that Defendant’s inaccurate reporting and disclosures constituted unlawful, unfair, 3 and fraudulent business practices under the UCL. (FAC ¶¶ 50–56.) In Count II, Plaintiff 4 claims that Defendant violated the CCRAA by furnishing the erroneous information that 5 Plaintiff’s line of credit was involved in a bankruptcy to credit reporting agencies, “despite 6 having reason to know that the alleged bankruptcy was filed by a person other the 7 consumer account holder.” (FAC ¶ 60.)1 Plaintiff’s third count, which Defendant does 8 not seek to dismiss, requests remedies under the FCRA for Defendant’s failure to correct 9 the error. (FAC ¶ 65.) 10 Defendant argues that Count I and Count II should be dismissed because Plaintiff 11 has failed to allege facts sufficient to state a violation of either the CCRAA or the UCL. 12 As to the CCRAA claim, Defendant contends that the matching first and last names and 13 last four digits of the Social Security number defeats Plaintiff’s argument that Bank of 14 America “knew or had reason to know” its attribution of the bankruptcy to Plaintiff and 15 subsequent reporting was inaccurate. (Mem. of P. & A. in supp. of Mot. (“Mem. of P. & 16 A.”) at 4–5, ECF No. 16-1.) Relatedly, Defendant contends Plaintiff’s unlawful practices 17 claim under the UCL cannot be maintained without a predicate CCRAA claim, again 18 arguing that Defendant “relied on ample criteria” to match the bankruptcy filer to Plaintiff 19 and characterizing the resulting misidentification as “an extraordinary coincidence.” (Id. 20 at 6.) Defendant also states that because its bankruptcy monitoring procedures reasonably 21 rely on common indicators and benchmarks, they outweigh any alleged harm to Plaintiff 22 under the “unfair” prong of the UCL. (Id. at 7.) In opposition, Plaintiff maintains that 23 Defendant’s “failure to use all of the publicly available personal identifying information” 24 available in the bankruptcy records was unreasonable under the CCRAA and suffices to 25 state an unlawful and/or unfair practice under the UCL. (See Opp’n to Def.’s Mot. to 26 Dismiss (“Opp’n”) at 1, 3, 9–10, ECF No. 17.) 27 1 Plaintiff alleges the CCRAA violations and UCL violations on behalf of himself and two 28 1 II. LEGAL STANDARD 2 A motion to dismiss pursuant to Rule 12(b)(6) of the Federal Rules of Civil 3 Procedure tests the legal sufficiency of the claims asserted in the complaint. Fed. R. Civ. 4 P. 12(b)(6); Navarro v. Block, 250 F.3d 729, 731 (9th Cir. 2001). The court must accept 5 all factual allegations pleaded in the complaint as true and must construe them and draw 6 all reasonable inferences from them in favor of the nonmoving party. Cahill v. Liberty 7 Mutual Ins. Co., 80 F.3d 336, 337–38 (9th Cir. 1996). To avoid a Rule 12(b)(6) dismissal, 8 a complaint need not contain detailed factual allegations, rather, it must plead “enough 9 facts to state a claim to relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 10 550 U.S. 544, 570 (2007). A claim has “facial plausibility when the plaintiff pleads factual 11 content that allows the court to draw the reasonable inference that the defendant is liable 12 for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (citing Twombly, 13 550 U.S. at 556). “Where a complaint pleads facts that are ‘merely consistent with’ a 14 defendant’s liability, it stops short of the line between possibility and plausibility of 15 ‘entitlement to relief.’” Iqbal, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 557). 16 “[A] plaintiff’s obligation to provide the ‘grounds’ of his ‘entitle[ment] to relief’ 17 requires more than labels and conclusions, and a formulaic recitation of the elements of a 18 cause of action will not do.” Twombly, 550 U.S. at 555 (quoting Papasan v. Allain, 478 19 U.S. 265, 286 (1986) (alteration in original)).

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Brooks v. Bank of America, NA, Counsel Stack Legal Research, https://law.counselstack.com/opinion/brooks-v-bank-of-america-na-casd-2021.