Brooke v. Hyatt Corporation

District Court, N.D. California·Decided June 23, 2020·No. 3:19-cv-07658·Unknown

Opinion

THERESA BROOKE, Case No. 19-cv-07658-TSH

Plaintiff, ORDER RE: DEFENDANT’S MOTION TO DISMISS AND DECLARE v. PLAINTIFF A VEXATIOUS LITIGANT; PLAINTIFF’S MOTION Defendant. Re: Dkt. No. 31

Plaintiff Theresa Brooke seeks a court order requiring Defendant Hyatt Corporation to bring its lodging rooms into full compliance with the Americans with Disabilities Act (“ADA”), 42 U.S.C. § 12101, et seq. Pending before the Court is Hyatt’s motion to dismiss Brooke’s Second Amended Complaint and declare her a vexatious litigant. ECF No. 31. At the same time, Brooke moves for sanctions against Hyatt’s counsel pursuant to 28 U.S.C. § 1927. ECF No. 33. The Court finds these matters suitable for disposition without oral argument and VACATES the August 6, 2020 hearing. See Civ. L.R. 7-1(b). Having considered the parties’ positions, relevant legal authority, and the record in this case, the Court GRANTS IN PART and DENIES IN PART Hyatt’s motion to dismiss and DENIES Brooke’s motion for sanctions for the following reasons. A. Factual Background Brooke, a resident of Arizona, is a disabled woman confined to a wheelchair. Sec. Am. Compl. ¶ 1, ECF No. 29. She alleges she frequently travels to California for “purposes of leisure if various hotels across the Country comply with disability access laws.” Id. ¶ 8. In anticipation of a trip to California, Brooke went online to Hyatt’s website to rent a room at the Hyatt Regency San Francisco, located at 5 Embarcadero Center. Id. ¶¶ 2, 8, 10. She sought any of its “Suites offered at the hotel, whether that be the Presidential Suite, Luxury Suite, Balcony Suite or Bay View Studio Suite, all of which offer more living space, better views and more luxurious amenities than Defendant’s standard rooms . . ..” Id. ¶ 10. However, she alleges she was deterred from renting a suite because Hyatt “does not make any of this [sic] Suites ADA accessible. The sole ADA accessible rooms offered by Defendant are the standard rooms.” Id. She alleges she has actual knowledge of the barriers at the hotel because the suites “do not offer wider doorway entries to the room or within the room and do not offer, for example, accessible bathrooms such as handlebars for the toilet or accessible showers or tubs.” Id. ¶¶ 12-13. These barriers affect her because she has only one leg and requires a wheelchair to move around. Id. ¶ 13. Brooke alleges she and her husband took a trip to the Bay Area in early March 2020 and she anticipates re-visiting the Bay Area “multiple times over the next year for purposes of further ADA testing, leisure travel and attending Court-related conferences, hearings and the like.” Id. ¶ 11. During her most recent trip, she did not visit the hotel because Hyatt “has not remediated, and Plaintiff therefore remains deterred. To visit the hotel during her trip would have been futile.” Id. B. Procedural Background Brooke filed her initial complaint on November 20, 2019, alleging violations under the ADA, 42 U.S.C. §§ 12182(a), 12182(b)(2)(A)(iv) and the 2010 ADA Standards for Accessible Design1 (“2010 ADA Standards”), as well as the California Unruh Civil Rights Act (“Unruh Act”), California Civil Code §§ 51, 52. ECF No. 1. Hyatt moved to dismiss (ECF No. 11), but the Court denied its motion without prejudice based on Brooke’s stated intent to file amended complaint (ECF No. 21). Brooke filed a First Amended Complaint on April 13, 2020, alleging the same causes of action. ECF No. 23. Hyatt again moved to dismiss, arguing Brooke does not have standing to bring her claims because she cannot show Hyatt hindered her full use and enjoyment of the hotel, she did not allege a genuine intent to return, and she did not allege a genuine deterrence because she did not encounter or have knowledge of any barriers. ECF No. 24. On May 13, 2020, the Court granted Hyatt’s motion with leave to amend, finding Brooke failed to allege any facts to support her conclusory statements that she encountered a barrier, failed to explain how that barrier violates the ADA, and failed to allege whether it relates to her particular disability or interferes with her use or enjoyment of the hotel. ECF No. 28. Brooke filed the operative Second Amended Complaint on May 14, 2020, adding the following allegations:

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