Bradshaw v. AmGuard Insurance Company

CourtDistrict Court, S.D. Texas
DecidedAugust 11, 2025
Docket4:23-cv-03536
StatusUnknown

This text of Bradshaw v. AmGuard Insurance Company (Bradshaw v. AmGuard Insurance Company) is published on Counsel Stack Legal Research, covering District Court, S.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bradshaw v. AmGuard Insurance Company, (S.D. Tex. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT August 11, 2025 FOR THE SOUTHERN DISTRICT OF TEXAS Nathan Ochsner, Clerk HOUSTON DIVISION

ANGELA BRADSHAW, § § Plaintiff, § v. § CIVIL ACTION NO. 23-3536 § AMGUARD INSURANCE COMPANY, § § Defendant. §

MEMORANDUM AND OPINION Houston gets a lot of storms. A significant storm is often followed by homeowners’ claims that their property insurer pay for new roofs or other expensive household construction work. This case arises from Winter Storm Uri, which hit in February 2021. The plaintiff, Angela Bradshaw, submitted a timely claim for storm damage to her home and the costs she incurred to make the repairs. She completed the repairs in 2021. Her insurer, AmGuard Insurance Company, paid for the repairs completed by Ms. Bradshaw on her home and paid an additional $15,000 to cover personal property losses. Ms. Bradshaw signed a settlement release. One would think that that would have resolved the parties’ disputes. Not so. Nearly two years later, Ms. Bradshaw—now represented by the Dick Law Firm—sent a letter to AmGuard demanding an additional $90,923.82 in repair costs and $10,000 in attorney’s fees and costs. The new damages estimate was never paid by Ms. Bradshaw and would redo repairs that AmGuard previously paid for. The court rejects Ms. Bradshaw’s attempt to get a second bite at the insurance apple. Based on the briefing, record, and applicable case law, this court grants AmGuard’s motion for summary judgment. The reasons for this ruling are below.1 I. Background Ms. Bradshaw’s home was insured by AmGuard’s policy number ANHO117115 between

April 27, 2020, and April 27, 2021. (Docket Entry No. 24-2).2 Ms. Bradshaw contends that a pipe burst in her home during Winter Storm Uri, which caused below-freezing temperatures in February 2021. (Docket Entry No. 25 at 4). After inspecting the property, AmGuard paid Ms. Bradshaw $22,655.98. (Docket Entry No. 24-12).3 Ms. Bradshaw signed the settlement agreement on May 4, 2021, and AmGuard heard nothing else from her for more than a year and a half. (Docket Entry No. 24-3 at 5–6).

1 The parties’ evidentiary objections are addressed as relevant to this opinion. The evidentiary objections not addressed in this opinion are denied as moot. 2 AmGuard submitted a sworn declaration from Victoria Carnathan, a “Claims Manager” and “custodian of records” for AmGuard. (Docket Entry No. 24-1). Ms. Carnathan’s declaration establishes her role and personal knowledge of the Policy and Ms. Bradshaw’s claims. (Id. ¶ 2). Based on her duties, responsibilities, and knowledge, Ms. Carnathan states that the attached policy, claim notes, claim correspondence, and investigation reports are “original records or exact duplicates . . . kept in the course of regularly conducted business activity” and made as part of AmGuard’s “regular practice.” (Id. ¶¶ 4–7). Many of the records are time-stamped and list the AmGuard employee who prepared them. These details and the affidavit sufficiently guarantee the trustworthiness of the records. Ms. Bradshaw’s objection to Ms. Carnathan’s declaration is puzzling, given that the bare-bones and conclusory business records affidavit submitted by Ms. Bradshaw would clearly fail under the same reasoning. See (Docket Entry No. 25-1). Because Ms. Carnathan’s declaration is “made on personal knowledge,” “set[s] out facts that would be admissible in evidence,” and shows that she is competent to testify about the attached records, Ms. Bradshaw’s objection to Ms. Carnathan’s declaration is overruled. See FED. R. CIV. P. 56(c)(4); FED. R. EVID. 602, 803(6), 807. 3 AmGuard’s motion says that it “paid $26,883.34” after inspecting the property in March 2021, and “heard nothing else from Bradshaw for two years.” (Docket Entry No. 24 at 8). The cited records show that AmGuard paid $22,655.98 to Ms. Bradshaw between March 2021 and May 2021, and then paid an additional $4,227.36 to Ms. Bradshaw, Eric Dick, and the Dick Law Firm in April 2023. (Docket Entry No. 24-12). Based on that evidence, AmGuard had paid $22,655.98 to Ms. Bradshaw in May 2021. 2 In January 2023, the Dick Law Firm sent a letter to AmGuard stating that the Firm was representing Ms. Bradshaw and requesting a reinspection of Ms. Bradshaw’s February 2021 loss. (Docket Entry No. 24-6). AmGuard subsequently received a $90,923.82 estimate from Vortex Consulting, LLC, for repairs to Ms. Bradshaw’s home. (Docket Entry Nos. 24-7, 24-10). AmGuard reinspected the property and concluded that all repairs had already been completed.

(Docket Entry No. 24-7 at 6). In February 2023, AmGuard sent the Dick Law Firm a letter that reported its reinspection findings and asked for additional documents from Ms. Bradshaw “demonstrating the actual amounts spent on repairs.” (Id.). AmGuard’s letter quoted the portion of Ms. Bradshaw’s insurance policy requiring her to “[k]eep an accurate record of repair expenses” and “[p]rovide . . . records and documents” that AmGuard requests. (Id. at 4). In April 2023, AmGuard sent a revised damages estimate to Ms. Bradshaw and issued her a $4,227.36 supplemental payment. (Docket Entry Nos. 24-9, 24-12). With this additional payment, AmGuard has paid Ms. Bradshaw a total of $26,883.34 to cover her February 2021 loss. (Docket Entry No. 24-12). The April 2023 letter again reiterated AmGuard’s request for

documents showing what she had in fact paid for repairs of the property damage caused by the burst pipe. (Docket Entry No. 24-9 at 2). In June 2023, the Dick Law Firm sent a Demand Letter and Invocation of Appraisal to AmGuard, seeking $90,923.82 in damages based on the Vortex Estimate and an additional $10,000 in attorney’s fees and costs. (Docket Entry No. 24-11). AmGuard declined to pay the demand and again reiterated its request for Ms. Bradshaw to produce the documents required under the Policy. (Docket Entry No. 24-5). Ms. Bradshaw sued AmGuard in state court for: (1) breach and anticipatory breach of contract; (2) breach of the duty of good faith and fair dealing; (3) violations of the Texas Deceptive

3 Trade Practices Act § 17.46(a) and (b); (4) violations of the Texas Prompt Payment of Claims Act, TEX. INS. CODE §§ 542.051–542.061; (5) unfair insurance practices under Texas Insurance Code Chapter 541; (6) fraud; and (7) ongoing conspiracy to commit illegal acts. (Docket Entry No. 1- 4). AmGuard removed based on diversity jurisdiction. (Docket Entry No. 1). During discovery, Ms. Bradshaw produced four invoices for work completed at her home.

These invoices are from: (1) J. Bradshaw Plumbing, for $4,557.04; (2) Woffs Painting, for $1,800.00; (3) Koala Insulation, for $4,499.00; and (4) German Rodriguez, for $2,800.00. (Docket Entry No. 24-14).4 AmGuard repeatedly requested, and this court ordered, that Ms. Bradshaw produce all documents showing the actual costs she had paid for the repairs. Other than the four invoices, Ms. Bradshaw did not produce any documents showing the amounts she had paid for repairs to her home as a result of Winter Storm Uri. II. The Legal Standard “Summary judgment is appropriate where ‘the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.’”

Springboards to Educ., Inc. v. Pharr-San Juan-Alamo Indep. Sch. Dist., 33 F.4th 747, 749 (5th Cir. 2022) (quoting FED. R. CIV. P. 56(a)). “A fact is material if it ‘might affect the outcome of the suit.’” Thomas v. Tregre, 913 F.3d 458, 462 (5th Cir. 2019), as revised (Jan. 25, 2019) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986)).

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Bradshaw v. AmGuard Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bradshaw-v-amguard-insurance-company-txsd-2025.