Bradley v. Direct Auto Insurance Co.

2020 IL App (2d) 190426-U
Appellate Court of Illinois·Decided February 7, 2020·No. 2-19-0426·Unpublished·Cited by 1 cases

Opinion

No. 2-19-0426

Order filed February 7, 2020

NOTICE: This order was filed under Supreme Court Rule 23 and may not be cited as precedent by any party except in the limited circumstances allowed under Rule 23(e)(1).

IN THE

APPELLATE COURT OF ILLINOIS

SECOND DISTRICT

MICHAEL BRADLEY, individually and on ) Appeal from the Circuit Court behalf of a class of other similarly situated ) of Kane County.

individuals, )

)

Plaintiff-Appellant, )

)

v. ) No. 16-L-326 )

DIRECT AUTO INSURANCE COMPANY, ) Honorable ) James R. Murphy,

Defendant-Appellee. ) Judge, Presiding.

JUSTICE BRIDGES delivered the judgment of the court.

Justices Schostok and Hudson concurred in the judgment.

ORDER

¶1 Held: The circuit court did not abuse its discretion in denying insured’s motion to stay insurer’s motion for summary judgment. However, the circuit court erred in granting summary judgment in favor of insurer. Therefore, we affirmed in part, reversed in part, and remanded.

¶2 Plaintiff, Michael Bradley (Bradley), individually and on behalf of others similarly situated, appeals from the circuit court of Kane County’s orders denying his motion to stay and granting summary judgment in favor of defendant, Direct Auto Insurance Company (Direct Auto), regarding his complaint asserting violations of the Consumer Fraud and Deceptive Business

Practices Act (Consumer Fraud Act) (815 ILCS 505/1 et seq. (West 2016)). Bradley argues on appeal that the circuit court erred in (1) denying his motion to stay Direct Auto’s motion for summary judgment because it was a Celotex-type motion, and (2) granting summary judgment in favor of Direct Auto. For the following reasons, we affirm in part and reverse in part.

¶3 I. BACKGROUND

¶4 Bradley purchased an automobile insurance policy issued by Direct Auto in May 2015 to cover his 2014 Kia Forte. The insurance application asked if there were “any other cars in the household other than those listed on the application?” Bradley understood the term “household” to mean family members or dependents. Because he was not married, had no children, and owned no other vehicles, he answered the question in the negative. At the time he completed the insurance application, Bradley was renting a room in a house owned by Lewis Stonehouse. Stonehouse owned a 2007 GMC Yukon that was also garaged at the same address. Bradley did not consider Stonehouse to be part of his “household.” Bradley did not intend to drive any vehicle other than his own, including Stonehouse’s, nor did he intend for any other person to drive it.

¶5 Shortly after midnight on June 18, 2015, Bradley’s vehicle was damaged in a collision while being driven by Devon Jayne, who was a friend of Stonehouse’s daughter, Ashley. Bradley submitted a claim to Direct Auto and, in turn, Direct Auto sent correspondence to Bradley, Jayne, and other claimants that included a “report of accident” form for them to fill out. Direct Auto also sent correspondence to the Wheaton police department requesting a copy of the police report.

¶6 After receiving no response from either Bradley or Jayne, Direct Auto sent additional correspondence to them on July 31, 2015, stating that the claim was denied due to their failure to properly notify Direct Auto of the loss as required by the policy. Said correspondence indicated that Direct Auto would reconsider its decision if the requested information was received within 14

days. Within the 14-day period specified in the letter, Direct Auto received a partially completed report of accident form from Jayne.

¶7 On August 14, 2015, Bradley called Direct Auto to inquire as to the status of his claim, and he was informed that Direct Auto had hired an investigator to speak with him. The investigator, Al Krok, met with Bradley on August 26, 2015, wherein Krok obtained information related to the claim and had Bradley sign an “affidavit of non-permissive use of an automobile.” The affidavit stated: “On 6/18/15, the insured went to sleep. His keys were on the counter. Devon wanted to go driving so Ashley took the insured’s keys and took his 2014 Kia Forte for a ride. Devon was driving and Ashley was the passenger. The insured had no knowledge they took his vehicle as he was sleeping.”

¶8 Direct Auto sent Bradley correspondence on September 1, 2015, stating that his policy was “null and void from inception due to a MATERIAL MISREPRESENTATION on [his] policy application.” (Emphasis in original.) According to the letter, Bradley’s failure to “disclose pertinent information *** materially affect[ed] the acceptance or rating and/or the exposure of the risk assumed by [Direct Auto].” The letter also quoted a portion of the terms of the insurance policy titled “fraud and misrepresentation,” above which the words “[f]ailed to disclose all household vehicles” was written.

¶9 Individually and on behalf of others similarly situated, Bradley filed a single-count complaint against Direct Auto on June 24, 2016, asserting violations of the Consumer Fraud Act. Therein, he alleged as follows. The class consisted of former and current Direct Auto policy holders whose claims were improperly denied. As a business strategy, Direct Auto targets low- income customers by offering auto insurance at below-market rates. The insurance coverage provided by Direct Auto is illusory because it never intends to pay out claims and, as a standard

practice, it denies coverage to its policy holders. When an insured submits a claim, Direct Auto hires private investigators in hopes of uncovering information, such as a non-material misrepresentation by the insured, to support a denial of coverage. Said investigations are deceptive, unfair, not conducted in good faith, and done for the express purpose of denying coverage. Direct Auto routinely denies coverage with the knowledge that most of its customers are unable to afford legal representation to challenge its practice of denying claims. From 2013 to the filing date of the complaint, Bradley and other policy holders made claims for coverage that were wrongly denied by Direct Auto.

¶ 10 Bradley alleged that Direct Auto violated the Consumer Fraud Act because it engaged in unfair or deceptive acts or practices by: (1) representing to customers that its auto insurance was “affordable and easy to buy,” without any mention of the coverage that it would provide; (2) offering auto insurance coverage even though Direct Auto never intended to pay many of the claims made by its insureds; (3) offering illusory auto insurance coverage; (4) improperly alleging that its insureds made misrepresentations on their applications for insurance; (5) arbitrarily rescinding policies without a factual or legal basis; (6) failing to reimburse its insured after wrongly rescinding the policies; and (7) falsely denying coverage knowing its policyholders could not afford to litigate the denial of their claims. He also asserted that Direct Auto intended for the class members, including plaintiff, to rely on its unfair acts or practices in purchasing its auto insurance policies and paying premiums, and that they suffered damages when their claims were wrongly denied.

¶ 11 As to his specific claim, Bradley alleged that he timely filed a claim after his Kia was damaged in a collision but, rather than investigate the accident or inspect his vehicle, Direct Auto sent a private investigator to his residence to ask him whether other individuals lived at his address.

Thereafter, Direct Auto refused to return his repeated phone calls. Bradley later received a letter from Direct Auto’s claims manager, Michael Torello, stating that his policy was “null and void” based upon a material misrepresentation in his application for insurance, even though his application contained no material misrepresentation.

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Bradley v. Direct Auto Insurance Co., 2020 IL App (2d) 190426-U (Ill. Ct. App. 2020).

2020 IL App (2d) 190426-U (Bradley v. Direct Auto Insurance Co.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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