Boynton v. Figueroa

913 A.2d 697, 154 N.H. 592, 2006 N.H. LEXIS 204
CourtSupreme Court of New Hampshire
DecidedDecember 21, 2006
Docket2005-652
StatusPublished
Cited by17 cases

This text of 913 A.2d 697 (Boynton v. Figueroa) is published on Counsel Stack Legal Research, covering Supreme Court of New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Boynton v. Figueroa, 913 A.2d 697, 154 N.H. 592, 2006 N.H. LEXIS 204 (N.H. 2006).

Opinion

DALIANIS, J.

Defendant Signature Building Systems, Inc. (Signature) appeals the jury verdict entered in Superior Court (McGuire, J.) awarding the plaintiffs, John and Alicia Boynton, $250,000 in damages and assigning Signature 90% of the fault for the negligent construction and installation of their home. We affirm.

The jury could have found the following facts. Signature is a manufacturer of factory-built modular homes. Rather than sell its homes directly to consumers, Signature maintains a network of approved builders *595 from whom its homes may be purchased. Upon receiving an order from one of its builders, Signature builds the home in its Pennsylvania plant and delivers it to the building site; one of its approved builders then erects the home on the site and finishes it there.

The plaintiffs learned about Signature’s modular homes through an acquaintance, defendant Dennis Figueroa. Figueroa was one of Signature’s approved builders. He worked with his father, who was the exclusive dealer for Signature homes in New Hampshire.

Figueroa provided the plaintiffs with brochures about Signature homes, which stated that: the plaintiffs could expect to move into a new modular home in “3 to 4 weeks after delivery”; Signature homes are “top-quality” and “custom built”; Signature uses “only the best quality products” in constructing its homes; “[q]uality will be consistent throughout the home”; Signature “goes to extraordinary lengths to provide top quality construction”; the “customized styling, affordable pricing and structural integrity” of a Signature home is “unmatched in a ‘site-built’ home”; Signature “sell[s] our homes through a trusted team of building professionals trained in the intricacies of construction and detailed finish work”; and, “[i]f problems should arise, we have a fully trained staff of field professionals capable of performing any task quickly and efficiently.”

Before buying a Signature home, the plaintiffs investigated other modular home manufacturers. They eventually chose Signature because of the representations made in its marketing materials with respect to the quality of its homes and the builders with whom it works. As Alicia Boynton testified, “One of the things that helped us decide was all the literature that we were handed and all the information I could find on the internet.”

The plaintiffs purchased their Signature home on June 12, 2003. The total price for the home, a two-car garage, deck and pool, was $214,400. Of this amount, $69,000 was paid directly to Signature for the modular home itself. The remainder, $145,000, was for the two-car garage, deck and pool and the services of Figueroa and his subcontractors.

Under the purchase and sale agreement, the plaintiffs were responsible for the “proper setting of the modular units on to the foundation,” as well as “the proper installation of doors, siding, trim, and the tightening or adjustment of plumbing fitting that may loosen during shipment, as well as other items that must be shipped loose.” The plaintiffs entered into a separate agreement with Figueroa to complete this work. Figueroa agreed to “furnish all of the materials and perform all of the work utilizing appropriate Signature Building Systems Modular construction and other sub-contractors as needed.” The contract originally specified that the work *596 would be substantially completed by September 1, 2003. This date was later changed to October 15,2003.

Anticipating that they would move into their new modular home soon after purchasing it, the plaintiffs sold their former home in August 2003. Until their modular home was ready, they lived with their two teenage children and two dogs in a small camper. The plaintiffs were unable to move into their new home until January 2004.

The plaintiffs noticed problems with the foundation before the modular home was set on it. They noted, for instance, that Figueroa had not sited their home where they had directed him to site it. When they confronted him about this, he told them not to worry and that their home would be sited where they wanted it. Figueroa’s assurance notwithstanding, the home was not sited where they wanted it to be, so the plaintiffs were unable to have a pool in their backyard and to have their two-car garage, as planned.

Shortly after the foundation was poured, the plaintiffs also noticed that one of its walls was cracked and “had to be removed and a section of [it] re-poured.” The plaintiffs also observed that when Figueroa re-poured the new section of concrete, he created a patch that did not continue below the grade, even though the foundation continued below the grade.

The plaintiffs further observed that a bulldozer blade had hit the foundation, leaving a “big chunk” of it missing. When John Boynton asked Figueroa about how this would be fixed, Figueroa responded: “[Wje’re just going to stuff it full of insulation and then re-Tyvac it and put siding over it.” Mr. Boynton told Figueroa that he needed to “fix it the right way and cut out the bad plywood, put some more insulation in and then ... put in a patch of plywood and ... Tyvac it and side it.” Because Figueroa never fixed this problem, Mr. Boynton did it himself.

The modular home was set on its foundation at the end of September 2003. After it was set, the plaintiffs noticed that the aluminum fascia boards, underneath the shingles, were “dinged-up.” They also noticed that the closet walls sagged. When the plaintiffs asked Figueroa about the sagging closet walls, he told them that it was “just an optical illusion.” The plaintiffs believed that the sagging walls indicated that the roof was pushing down on them.

Because of the problems the plaintiffs observed, and Figueroa’s inadequate responses when confronted about them, the plaintiffs fired him on November 17, 2003. The “last straw” for the plaintiffs concerned the setting of their gravity-fed septic tank. Figueroa set the septic tank higher than the opening coming from the house, which meant that the effluent would not go into the tank, but would stay in the house. As of the date they *597 fired him, the plaintiffs had paid approximately $129,000 for their new home and for the services of Figueroa and his subcontractors.

A few days after the plaintiffs fired Figueroa, Jay Bradley, an area sales manager for Signature, came to their property to drop off some materials. Ms. Boynton took Bradley through the home and explained “all the things that we, as homeowners, thought were wrong, the issues that we had brought forward to our contractor that were never resolved.” At the same time, she asked him what she and her husband could do to “fix things or if the things that we had done were fixed right and, if not, how to remedy what we did.”

Ms. Boynton showed Bradley problems with the roof, vent pipes, siding, dormers, weather-proofing and windows.

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Bluebook (online)
913 A.2d 697, 154 N.H. 592, 2006 N.H. LEXIS 204, Counsel Stack Legal Research, https://law.counselstack.com/opinion/boynton-v-figueroa-nh-2006.