Borges v. Osram Sylvania CV-04-307-PB 6/9/05
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
Doris L. Borges
v. Case No. CV-04-307-PB Opinion No. 2005 DNH 092 Osram Sylvania, Inc.
MEMORANDUM AND ORDER
Doris Borges brings this suit against Osram Sylvania, Inc.
("Osram"), claiming that its denial of her short-term disability
("STD") benefits violates the Employee Retirement Income Security
Act of 1974 ("ERISA"), 29 U.S.C. § 1001, et seg. The parties
have filed cross-motions for summary judgment. For the reasons
that follow, I grant Osram's motion (Doc. No. 9) and deny Borges'
motion (Doc. No. 10).
I. BACKGROUND
Doris Borges was hired by Osram as a halogen lamp maker on
June 7, 1999. Since that time she has been a participant in
Osram's "SHORT TERM DISABILITY PLAN" ("the Plan"), which is administered by UnumProvident Insurance Company
("Unum" ) , and entitles employees to STD benefits if and when they
become "disabled."1
Borges was diagnosed by her treating physician. Dr. Russell
Brummett, with an L4-5 disc bulge on January 21, 2004. Believing
she was disabled by this condition, Borges immediately filed a
claim for STD benefits. Unum granted her reguest and paid her
benefits from January 21, 2004 through February 27, 2004. On
February 27, 2004, however, Unum informed Borges that her
benefits would be withheld and that payment would resume only
upon proof of continuing eligibility.2
Unum took it upon itself to collect information on Borges'
behalf. It reguested, among other things, the notes generated by
Dr. Brummett during Borges' visits to his office, as well as any
additional medical records Brummett had on file. By mid-March
1 An employee is "disabled" under the Plan, if they are "limited from performing the material and substantial duties of [their] own job due to . . . injury; and [they] have a 20% or more loss in weekly earnings due to the same . . . injury."
2 The Plan states that "proof of continuing disability" must be "provided at [the claimant's] expense within 15 days of a reguest."
- 2 - 2004, Dr. Brummett produced these materials, along with a
completed questionnaire stating (1) that Borges suffered from a
degenerative back disease, and (2) that Dr. Brummett could not
advise Unum as to a proper return to work date until after her
April 9, 2004 office visit. On March 30, 2004, Dr. Brummett
reversed course and issued Borges a return to work note. The
note stated that Borges could resume working from March 31, 2004
until April 9, 2004, but only for six hours per day, five days a
week, and with weightlifting limitations. One week later, on
April 7, 2004, Unum denied Borges' claim.
Upon returning to work, Borges immediately experienced a
recurrence of severe back pain. She reported this to Dr.
Brummett at her April 9, 2004 visit, and he recommended that
Borges resume physical therapy and continue to work in a limited
capacity. Frustrated by this response, Borges sought treatment
from Dr. Shawn Harrington, an orthopedist from Peterborough, New
Hampshire. Following an April 27, 2004 office visit. Dr.
Harrington, concluded that Borges was in fact disabled and
ordered her to discontinue work until her condition improved. On
the basis of this diagnosis, Borges appealed Unum's denial of her
- 3 - claim. Unum received her appeal on the same day and responded by
sending Dr. Harrington a reguest for all of his office notes and
records pertaining to Borges' case and a reguest that he fill out
a form describing Borges' condition.
On May 11, 2004, Unum received a fax from Dr. Harrington's
office indicating that a fee of $30.27 would be reguired before
he would provide Unum with copies of his records. Unum sent a
check for this amount and waited for the records to be sent. On
May 25, 2004, Unum received from Dr. Harrington a one-page note,
dated April 27, 2004, stating (1) that Borges's back injuries
reguired her to take muscle relaxants and pain medication, (2)
that she must refrain from lifting more than five pounds or
sitting for more than 15 minutes, and (3) that Borges was not
capable of returning to work for four weeks as of the date of the
letter. In the same package. Dr. Harrington produced his
responses to a one-page completed form-guestionnaire, which did
no more than reiterate the information contained in his April 27,
2004 note.
Five days prior to the receipt of these materials, Susan
Grover, a registered nurse working for Unum, prepared a
- 4 - memorandum detailing all of the medical evidence that had been
submitted by Borges as of May 14, 2004. She referenced Dr.
Harrington's April 27, 2004 office note in the memorandum,3 and
concluded that "medical data does not appear to support
impairment beyond a typical lumbar sprain." Unum's Medical
Director, Dr. Alan Neuren reviewed these findings and concluded
that Borges had failed to sufficiently support her claim for STD
benefits.
Unum upheld its decision to deny Borges benefits in a letter
dated May 28, 2004. Unum explained that it had considered the
medical information provided by both Dr. Brummett and Dr.
Harrington and concluded that Borges' injury was no worse than a
back sprain. The best remedy for this condition, it asserted,
would be continued low stress activity, not unemployment.
Borges filed this action in April 2004. She asks me to
remand the case for reconsideration based on a proper review of
the evidence. I consider her arguments in what follows.
3 Neither party explains how Unum received Dr. Harrington's office note, but Nurse Grover's memorandum nonetheless reflects that Unum had it in its possession as of May 14, 2004.
- 5 - II. STANDARD OF REVIEW
I resolve the parties' cross-motions for summary judgment by
applying the standard rules that apply to such motions. Summary
judgment is appropriate only "if the pleadings, depositions,
answers to interrogatories, and admissions on file, together with
the affidavits, if any, show that there is no genuine issue as to
any material fact and that the moving party is entitled to
judgment as a matter of law." Fed. R. Civ. P. 56(c). A trial is
necessary only if there is a genuine factual issue "that properly
can be resolved only by a finder of fact because [it] may
reasonably be resolved in favor of either party." Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 250 (1986). A material fact
is one that affects the outcome of the suit. See i d . at 248.
The parties acknowledge that the Plan at issue in this case
reserves to Unum the discretion both to determine eligibility for
benefits and to interpret the terms of the Plan. Borges
therefore concedes that Unum's decision to deny STD benefits must
be reviewed under an abuse of discretion standard. See Wright v.
R.R. Donnelley & Sons Co. Ben.
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Borges v. Osram Sylvania CV-04-307-PB 6/9/05
UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE
Doris L. Borges
v. Case No. CV-04-307-PB Opinion No. 2005 DNH 092 Osram Sylvania, Inc.
MEMORANDUM AND ORDER
Doris Borges brings this suit against Osram Sylvania, Inc.
("Osram"), claiming that its denial of her short-term disability
("STD") benefits violates the Employee Retirement Income Security
Act of 1974 ("ERISA"), 29 U.S.C. § 1001, et seg. The parties
have filed cross-motions for summary judgment. For the reasons
that follow, I grant Osram's motion (Doc. No. 9) and deny Borges'
motion (Doc. No. 10).
I. BACKGROUND
Doris Borges was hired by Osram as a halogen lamp maker on
June 7, 1999. Since that time she has been a participant in
Osram's "SHORT TERM DISABILITY PLAN" ("the Plan"), which is administered by UnumProvident Insurance Company
("Unum" ) , and entitles employees to STD benefits if and when they
become "disabled."1
Borges was diagnosed by her treating physician. Dr. Russell
Brummett, with an L4-5 disc bulge on January 21, 2004. Believing
she was disabled by this condition, Borges immediately filed a
claim for STD benefits. Unum granted her reguest and paid her
benefits from January 21, 2004 through February 27, 2004. On
February 27, 2004, however, Unum informed Borges that her
benefits would be withheld and that payment would resume only
upon proof of continuing eligibility.2
Unum took it upon itself to collect information on Borges'
behalf. It reguested, among other things, the notes generated by
Dr. Brummett during Borges' visits to his office, as well as any
additional medical records Brummett had on file. By mid-March
1 An employee is "disabled" under the Plan, if they are "limited from performing the material and substantial duties of [their] own job due to . . . injury; and [they] have a 20% or more loss in weekly earnings due to the same . . . injury."
2 The Plan states that "proof of continuing disability" must be "provided at [the claimant's] expense within 15 days of a reguest."
- 2 - 2004, Dr. Brummett produced these materials, along with a
completed questionnaire stating (1) that Borges suffered from a
degenerative back disease, and (2) that Dr. Brummett could not
advise Unum as to a proper return to work date until after her
April 9, 2004 office visit. On March 30, 2004, Dr. Brummett
reversed course and issued Borges a return to work note. The
note stated that Borges could resume working from March 31, 2004
until April 9, 2004, but only for six hours per day, five days a
week, and with weightlifting limitations. One week later, on
April 7, 2004, Unum denied Borges' claim.
Upon returning to work, Borges immediately experienced a
recurrence of severe back pain. She reported this to Dr.
Brummett at her April 9, 2004 visit, and he recommended that
Borges resume physical therapy and continue to work in a limited
capacity. Frustrated by this response, Borges sought treatment
from Dr. Shawn Harrington, an orthopedist from Peterborough, New
Hampshire. Following an April 27, 2004 office visit. Dr.
Harrington, concluded that Borges was in fact disabled and
ordered her to discontinue work until her condition improved. On
the basis of this diagnosis, Borges appealed Unum's denial of her
- 3 - claim. Unum received her appeal on the same day and responded by
sending Dr. Harrington a reguest for all of his office notes and
records pertaining to Borges' case and a reguest that he fill out
a form describing Borges' condition.
On May 11, 2004, Unum received a fax from Dr. Harrington's
office indicating that a fee of $30.27 would be reguired before
he would provide Unum with copies of his records. Unum sent a
check for this amount and waited for the records to be sent. On
May 25, 2004, Unum received from Dr. Harrington a one-page note,
dated April 27, 2004, stating (1) that Borges's back injuries
reguired her to take muscle relaxants and pain medication, (2)
that she must refrain from lifting more than five pounds or
sitting for more than 15 minutes, and (3) that Borges was not
capable of returning to work for four weeks as of the date of the
letter. In the same package. Dr. Harrington produced his
responses to a one-page completed form-guestionnaire, which did
no more than reiterate the information contained in his April 27,
2004 note.
Five days prior to the receipt of these materials, Susan
Grover, a registered nurse working for Unum, prepared a
- 4 - memorandum detailing all of the medical evidence that had been
submitted by Borges as of May 14, 2004. She referenced Dr.
Harrington's April 27, 2004 office note in the memorandum,3 and
concluded that "medical data does not appear to support
impairment beyond a typical lumbar sprain." Unum's Medical
Director, Dr. Alan Neuren reviewed these findings and concluded
that Borges had failed to sufficiently support her claim for STD
benefits.
Unum upheld its decision to deny Borges benefits in a letter
dated May 28, 2004. Unum explained that it had considered the
medical information provided by both Dr. Brummett and Dr.
Harrington and concluded that Borges' injury was no worse than a
back sprain. The best remedy for this condition, it asserted,
would be continued low stress activity, not unemployment.
Borges filed this action in April 2004. She asks me to
remand the case for reconsideration based on a proper review of
the evidence. I consider her arguments in what follows.
3 Neither party explains how Unum received Dr. Harrington's office note, but Nurse Grover's memorandum nonetheless reflects that Unum had it in its possession as of May 14, 2004.
- 5 - II. STANDARD OF REVIEW
I resolve the parties' cross-motions for summary judgment by
applying the standard rules that apply to such motions. Summary
judgment is appropriate only "if the pleadings, depositions,
answers to interrogatories, and admissions on file, together with
the affidavits, if any, show that there is no genuine issue as to
any material fact and that the moving party is entitled to
judgment as a matter of law." Fed. R. Civ. P. 56(c). A trial is
necessary only if there is a genuine factual issue "that properly
can be resolved only by a finder of fact because [it] may
reasonably be resolved in favor of either party." Anderson v.
Liberty Lobby, Inc., 477 U.S. 242, 250 (1986). A material fact
is one that affects the outcome of the suit. See i d . at 248.
The parties acknowledge that the Plan at issue in this case
reserves to Unum the discretion both to determine eligibility for
benefits and to interpret the terms of the Plan. Borges
therefore concedes that Unum's decision to deny STD benefits must
be reviewed under an abuse of discretion standard. See Wright v.
R.R. Donnelley & Sons Co. Ben. Plan, 402 F.3d 67, 74 (1st Cir.
2005) .
- 6 - III. DISCUSSION
Borges argues that she is entitled to summary judgment
because Unum abused its discretion in denying her benefits. She
bases this claim (1) on the charge that Unum formulated its
decision in advance of, and thus without reference to, the two
pages of material it received from Dr. Harrington on May 25,
2004, and (2) on the charge that Unum had a duty to ask for
additional office notes and medical records from Dr. Harrington.
As to Borges' first claim, there is no doubt that Unum
considered Dr. Harrington's diagnosis before it rejected her
appeal. Indeed, Unum's May 28, 2004 denial letter dedicates an
entire paragraph to a short discussion of Dr. Harrington's
analysis. In pertinent part, it states:
Medical information we have from Dr. Harrington is a note, dated 04/27/04. Dr. Harrington reported you would not [sic] able to return to work for four weeks. Dr. Harrington indicated you could not twist, no lifting over 5 lbs [sic], no sitting for more than 15 minutes. Dr. Harrington recommended relaxants and pain medication.
This reference demonstrates that Unum considered Dr. Harrington's
opinion before it ruled on Borges' appeal. Lending further
credence to this conclusion is the fact that Nurse Grover
- 7 - specifically cited Dr. Harrington's findings in the memorandum
Dr. Neuren relied on when he made his recommendation concerning
Borges' appeal. Borges' first claim that Unum abused its
discretion therefore has no merit.4
Borges' second claim is no stronger. She may be right that
ERISA imposes upon Unum an affirmative duty in certain
circumstances to reguest more medical information before it
resolves a disability appeal. See Glista v. Unum Life Ins.
Company of A m . , 378 F.3d 113, 129 (1st Cir. 2004) (citing 26
C.F.R. § 2560.503.1(f)(2000)); Booton v. Lockheed Med. Ben. Plan
110 F.3d 1461, 1463 (9th Cir. 1997) (stating that this is "how
civilized people communicate with each other regarding important
matters"). Borges, however, has failed to demonstrate that any
additional medical information exists that could have affected
Unum's analysis. She has therefore failed to demonstrate that
further efforts by Unum to develop the record could have altered
the conclusions it drew. Failing this, her claim must be denied
4 That Unum may not have also considered Dr. Harrington's completed guestionnaire has no bearing on the case. The guestionnaire merely reiterated what was contained in the April 27, 2004 office note. III. CONCLUSION
Osram's motion for summary judgment (Doc. No. 9) is granted,
and Borges' motion for summary judgment (Doc. No. 10) is denied.
The clerk is instructed to enter judgment accordingly.
SO ORDERED.
Paul Barbadoro United States District Judge June 9, 2005
cc: Steven Hengen, Esg. Jeffrey Schapiro, Esg.