Blackwell v. Shelter Mutual

Court of Appeals for the Tenth Circuit·Decided April 1, 1997·No. 96-6169·Published

Opinion

F I L E D

United States Court of Appeals Tenth Circuit

PUBLISH

APR 1 1997

UNITED STATES COURT OF APPEALS PATRICK FISHER

Clerk

TENTH CIRCUIT

KATHLEEN BLACKWELL, Plaintiff-Appellant, v. No. 96-6169

SHELTER MUTUAL INSURANCE COMPANY,

Defendant-Appellee.

Appeal from the United States District Court for the District of W.D. Okla.

(D.C. No. CIV-95-704-C)

Laurie W. Jones of Welch, Jones & Smith, P.C., Oklahoma City, Oklahoma, for Plaintiff-Appellant.

Stephen L. Olson (Kathleen J. Adler and Haven Tobias; and Pierce Couch Hendrickson Baysinger & Green with him on the brief), Oklahoma City, Oklahoma, for Defendant-Appellee.

Before BALDOCK, BRORBY and MURPHY, Circuit Judges.

BRORBY, Circuit Judge.

In August 1994, Shelter Mutual Insurance Company ("Shelter Mutual")

terminated Kathleen Blackwell from employment after twenty years of service with the company. Thereafter, Ms. Blackwell filed suit against Shelter Mutual in the United States District Court for the Western District of Oklahoma, alleging her termination was in retaliation for exercising her rights under Oklahoma's Workers' Compensation Act, Okla. Stat. Ann. tit. 85, §§ 1 - 9 (West 1992 & Supp. 1997). The district court determined Ms. Blackwell failed to establish a prima facie case of retaliatory discharge and granted summary judgment in favor of Shelter Mutual. Ms. Blackwell appeals the district court's entry of summary judgment. We exercise jurisdiction over Ms. Blackwell's appeal pursuant to 28 U.S.C. § 1291 and affirm.

I. FACTUAL AND PROCEDURAL BACKGROUND Ms. Blackwell was employed by Shelter Mutual for approximately twenty years, beginning in 1974. In January 1993, Ms. Blackwell injured her back while lifting a ladder on the job. Ms. Blackwell sought medical treatment for her injury, but continued working until March 1993. On March 1, 1993, Ms. Blackwell's supervisor, Steve Duke, advised Ms. Blackwell to see a neurologist regarding her back injury. Following her visit to the neurologist, Ms. Blackwell missed approximately four months of work because of her injury. Ms. Blackwell continued to receive full salary during her leave of absence.

While out of work, Mr. Duke called Ms. Blackwell and inquired as to when she would be able to return to work. Although Mr. Duke informed her the workload was heavy and she was needed back at the office, Mr. Duke did not state her job was in jeopardy if she did not return to work. However, Ms. Blackwell claims she "got the feeling" from Mr. Duke's "mannerism" that he did not want Ms. Blackwell on workers' compensation. Furthermore, Ms. Blackwell thinks other adjusters implied to her that her job would be in jeopardy if she did not return to work. In addition, a Shelter Mutual employee in the Tulsa office told Ms. Blackwell that he did not believe he was treated fairly by Shelter Mutual after he filed a workers' compensation claim.

Ms. Blackwell returned to work at Shelter Mutual on July 6, 1993. In May 1994, Shelter Mutual branch manager Don Ridlon recommended a merit increase in salary for Ms. Blackwell. However, Mr. Ridlon advised Shelter Mutual to place a "hold" on the merit increase after he received some "strong allegations" against Ms. Blackwell regarding her involvement in the improper handling of salvage vehicles. Apparently Mr. Ridlon learned that several vehicles Ms. Blackwell determined to be total losses were later owned by Ms. Blackwell's son or processed through the business of Ms. Blackwell's husband. Mr. Ridlon also became aware of allegations concerning an insurance claim Ms. Blackwell

improperly paid after another agent had previously denied this same claim. Mr. Ridlon learned that Ms. Blackwell may have removed or destroyed pictures in the file related to this claim. This incident has been referred to as the "Schwartz incident" throughout this litigation.

On May 24, 1994, Mr. Duke sent Ms. Blackwell a five-page written reprimand outlining a number of problems with her job performance. Mr. Duke's reprimand stated, in pertinent parts, as follows:

Your work product has been faltering and, as you have mostly failed to respond to my verbal suggestions, you have left me no other option but to outline the problems that have been created by your work over the last few months....

....

The agents in your territory, not one, but a majority, are calling in, expressing concern that they are having to cover for you way too much. They feel your work over the last few months is causing damage to the service reputation of their agencies, and [Mr. Ridlon]

and I feel their complaints to be valid.

....

[S]ervice is not being provided as required by your employer. Your investigations are often haphazard; many times, either delayed or incomplete.... We are seeing more and more people calling, including agents, stating that you are not returning their calls....

....

Some of your files make me very nervous, as to their ability to comply with requirements in [the Fair Claims Practice Act]. As a

result, I feel that some of your investigations are not of an acceptable standard. I need to see a speed and quality improvement immediately in this very serious area of concern.

Mr. Duke's letter went on to list a number of procedures Shelter Mutual expected Ms. Blackwell to "adhere to religiously" in order to improve her work performance. In conclusion, Mr. Duke warned there would be "difficult decisions for both of us to make" if Ms. Blackwell did not substantially improve her performance.

On several occasions in May and June of 1994, Ms. Blackwell and Mr.

Ridlon discussed the Schwartz incident, as well as Ms. Blackwell's alleged involvement in the misappropriation of salvage. Ms. Blackwell told Mr. Ridlon she could not remember much about the circumstances surrounding the loss or the adjustment of the Schwartz file. Ms. Blackwell also advised Mr. Ridlon she had never profited from any of her salvage dealings. On July 14, 1994, Mr. Ridlon sent a twenty-two-page memorandum concerning Ms. Blackwell to Ray Warner, regional claims director of Shelter Mutual. The memorandum detailed Mr. Ridlon's investigation into the Schwartz incident and the alleged misappropriation of salvage by Ms. Blackwell. In the report, Mr. Ridlon stated he did not believe Ms. Blackwell provided him with "straight answers" to many of his questions surrounding the incidents.

Mr. Duke evaluated Ms. Blackwell's job performance in July and August of 1994. In each of these evaluations, Mr. Duke noted Ms. Blackwell's performance had improved in a number of areas. Also, in the July 14, 1994 memo to Mr. Warner, Mr. Ridlon stated Ms. Blackwell had begun addressing the problems detailed in Mr. Duke's letter of May 24, 1994.

On July 7, 1994, Ms. Blackwell informed Mr. Duke her back was still causing her trouble. Mr. Duke advised Ms. Blackwell to schedule a follow-up visit with her doctor.

According to a company memorandum, Shelter Mutual's Legal and Human Resources department recommended terminating Ms. Blackwell on August 22, 1994, "due to numerous problems." The author of the company memorandum noted he or she believed Ms. Blackwell would have a workers' compensation claim.

On August 25, 1994, Don Ridlon terminated Ms. Blackwell's employment with Shelter Mutual. Mr. Ridlon explained she was being terminated due to "unresolved performance problems," problems with salvage, and the Schwartz file. Approximately one month after her discharge, Ms. Blackwell filed a

workers' compensation claim against Shelter Mutual.

In May 1995, Ms. Blackwell initiated this retaliatory discharge lawsuit against Shelter Mutual. However, in April 1996, the district court entered summary judgment in favor of Shelter Mutual, concluding Ms. Blackwell failed to establish her termination was in retaliation for pursuing workers' compensation relief.

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