Black Card v. Visa USA

Court of Appeals for the Tenth Circuit·Decided March 7, 2019·No. 17-8040·Unpublished

Opinion

FILED

United States Court of Appeals UNITED STATES COURT OF APPEALS Tenth Circuit

FOR THE TENTH CIRCUIT March 7, 2019

Elisabeth A. Shumaker

Clerk of Court

BLACK CARD, LLC,

Plaintiff - Appellant,

v. No. 17-8040 (D.C. No. 2:15-CV-00027-SWS)

VISA U.S.A., INC., (D. Wyo.)

Defendant - Appellee.

ORDER AND JUDGMENT*

Before BRISCOE, BALDOCK, and EID, Circuit Judges.

On December 31, 2013, a five-year contract—called the Promotional Agreement—between the luxury credit card company Black Card, LLC (Black Card) and the credit network Visa U.S.A. (Visa) expired. Under the terms of the Promotional Agreement, Black Card agreed to develop and promote its credit card on the Visa network in exchange for annual payments by Visa. After the expiration of the Promotional Agreement, the parties attempted to negotiate a new contract over

*

This order and judgment is not binding precedent, except under the doctrines of law of the case, res judicata, and collateral estoppel. It may be cited, however, for its persuasive value consistent with Fed. R. App. P. 32.1 and 10th Cir. R. 32.1.

the course of several months in 2014. Negotiations broke down, however, and Black Card eventually switched to the MasterCard payment network.

Black Card sued Visa under several contract and tort theories, including breach of contract, breach of implied contract, promissory estoppel, equitable estoppel, and unjust enrichment. Black Card also sought punitive damages. The district court granted summary judgment to Visa on all claims. We reverse on the breach of implied contract, unjust enrichment, and punitive damages claims, and affirm on the breach of contract and estoppel claims.

I.

Visa is a technology company that enables consumers and businesses to make

and receive payments using credit cards through the company’s electronic payment network. Visa is a payment network, not a bank, so it does not issue credit cards or have a direct relationship with cardholders. Rather, it partners with banks that issue credit cards, allowing the banks to use Visa’s payment network. Visa processes the transactions made by cardholders, while the issuing bank extends credit, pays sellers, and bills cardholders. To use the payment network, issuing banks must agree to comply with Visa’s regulations and brand standards.

Banks often contract with third parties called “co-brand partners” to market cards to the co-brand partner’s customers. A familiar example is an airline credit card, which offers rewards to cardholders like frequent-user points or free checked bags. Co-brand partners typically do not have a contractual relationship with the payment network. Instead, the payment network will contract directly (and only)

with the issuing bank and give that bank the right to issue cards with access to the payment network. The issuing bank is then free to make its own arrangement with co-brand partners to promote and market those cards.

Black Card is a co-brand partner that develops and markets luxury credit cards for affluent individuals. In 2008, Black Card partnered with Barclays Bank Delaware (Barclays). Barclays agreed to be the issuing bank for the Black Card credit card, while Black Card marketed the credit card to new cardholders and provided cardholders with exclusive benefits. Barclays and Black Card decided to issue the card on the Visa network.

Because Barclays was already an approved card issuer on the Visa network, Visa’s approval or involvement was not required. However, in this instance, Visa decided to contract directly with Black Card. On November 20, 2008, Visa and Black Card signed the Promotional Agreement, under which Black Card would develop and promote the Barclays-issued Black Card credit card exclusively on the Visa network in exchange for annual payments by Visa. Black Card was obligated to use these payments solely to market and promote the Black Card credit card. Visa had the right to review and approve “[a]ll written and broadcast materials” created by Black Card, provided such approval “will not be unreasonably withheld.” The Agreement further stipulated that “[e]ach party will allow the other party at least ten (10) business days from receipt to review such materials. If for any reason the reviewing party does not respond within ten (10) business days, such materials will

be deemed approved.” The Agreement was to last five years, expiring by its terms on December 31, 2013.

Over the course of the contractual relationship, Visa and Black Card often disputed the use of the word “Visa” in Black Card advertisements. Visa was concerned about potential consumer confusion that the Black Card credit card was a Visa product. As such, Visa objected to marketing materials that referred to the card as the “Visa Black Card,” instead preferring the term “Black Card Visa Card” or simply “Black Card.” Despite these objections, Visa sometimes approved the release of marketing materials that contained the “Visa Black Card” phrase.

On December 11, 2013, Black Card sent Barclays the proposed designs for its January direct mail marketing campaign, which Barclays forwarded to Visa on December 16 for approval. That same day, Visa responded to Barclays via email: “Please hold the presses . . . will give you a shout.” Four days later, on December 20, Black Card resubmitted the direct mail materials with a number of amendments, including removal of the phrase “Visa Black Card” in several places.

Over the course of the next four weeks, Visa delayed providing an answer regarding approval of the marketing materials, despite inquiries from Barclays. On January 15, Black Card CEO Scott Blum (Blum) emailed Visa asking for an update on the approval of the marketing materials. On January 17, 2014, Visa approved the amended marketing materials on a “one-time only basis.” Black Card claims this delay cost them significant marketing momentum.

The Promotional Agreement expired on December 31, 2013. Earlier, on December 2, Visa reached out to Black Card about signing a new contract and anticipated having a formal offer by December 16. Blum asserts that he was assured by a Visa executive that a new agreement was “going through legal” and the parties should continue “business as usual.” The expiration date on the Promotional Agreement was fast approaching, but Visa informed Black Card that “if we can target signing a new contract by March 31, 2014, we will not have any interruption in payments to Black Card,” because Visa could back-date the agreement to the beginning of the quarter. In other words, the parties did not need to immediately sign a new agreement, but if they delayed too long, accounting concerns might disrupt the annual incentive payments.

Black Card signed a new five-year contract with Barclays on January 1, 2014, meaning Barclays would continue issuing the Black Card credit card. Though the Visa/Black Card written contract had expired, Barclays and Black Card could and did still use the Visa payment network without a contract between Visa and Black Card. Following the expiration of the contract, Black Card continued to market its credit card, and Barclays continued to submit those marketing materials to Visa for approval—the same process under which the parties operated while the Promotional Agreement was in effect. While Visa approved the marketing campaigns in early 2014, it expressed reservations about the “Visa Black Card” phrase that Black Card continued applying.

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