Bell v. Toledo Gaming Ventures, LLC

CourtDistrict Court, N.D. Ohio
DecidedSeptember 30, 2023
Docket3:21-cv-00770
StatusUnknown

This text of Bell v. Toledo Gaming Ventures, LLC (Bell v. Toledo Gaming Ventures, LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Bell v. Toledo Gaming Ventures, LLC, (N.D. Ohio 2023).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO WESTERN DIVISION

Jacqueline Bell, Case No. 3:21-cv-770

Plaintiff,

v. MEMORANDUM OPINION AND ORDER

Toledo Gaming Ventures, LLC,

Defendant.

I. INTRODUCTION

On April 12, 2021, Plaintiff Jacqueline Bell filed a complaint against her former employer, Defendant Toledo Gaming Ventures, LLC, asserting claims of race and sex discrimination, retaliation under federal and state law, and intentional infliction of emotional distress. (Doc. No. 1). On September 14, 2022, Defendant moved for summary judgment on all of Plaintiff’s claims. (Doc. No. 22). Plaintiff opposed the motion, (Doc. No. 27), and Defendant filed a reply. (Doc. No. 32). Plaintiff then moved for oral argument or, in the alternative, to file a surreply, (Doc. No. 33), and Defendant opposed this motion. (Doc. No. 34). For the reasons stated below, I grant Defendant’s motion for summary judgment and deny Plaintiff’s motion for oral argument or surreply briefing. II. BACKGROUND

Bell was hired by Defendant as a Slot Supervisor on April 23, 2012. (Doc. No. 22-2 at 36, 40). During her time as Slot Supervisor, Bell received three written warnings for failing to follow gaming floor rules, (Doc. No. 22-3 at 71-73), under Defendant’s progressive discipline policy (“PDP”).1 (Doc. No. 22-2 at 39; see also Doc. No. 22-3 at 66-67). Bell testified she did not believe these disciplines were discriminatory or retaliatory. (Doc. No. 22-2 at 42). In 2017, Bell received a promotion to EVS Assistant Manager. (Id.). In October 2017, after a previous coaching pursuant to the PDP, Bell received a written warning for unprofessional behavior and unsatisfactory performance. (Doc. No. 22-3 at 74). In December 2017, Defendant received multiple complaints about Bell’s conduct as a supervisor through its reporting hotline.

(Doc. No. 22-6 at 6-10). For example, it was reported Bell was “aggressive and overbearing”, “unprofessional”, “treat[ed] her employees with disrespect”, and exhibited “favoritism”. (Id.). Defendant investigated these complaints and as a resolution, recommended transferring Bell to an equivalent supervisory position. (Id. at 8). Around the same time, Bell received a final written warning for further unprofessional behavior. (Doc. No. 22-3 at 75). Bell did not believe either of these disciplines were motivated by discrimination or retaliation. (Doc. No. 22-2 at 48-49). Bell believed the complaints by her employees stemmed from the personal jealousy of some of her team who had wanted to be promoted to the position that Bell now held. (Doc. No. 22-2 at 44-45). Bell believed these bypassed individuals were encouraging others to complain about her work and in general, caused her issues because they did not like that she was promoted instead of them. (Id.). Bell alleged that management did not support her in her attempts to correct these employees’ bad behavior. (Doc. No. 27 at 2-3).2

1 The PDP includes four steps: documented coaching, written warning, final written warning, and termination. (Doc. No. 22-3 at 66-67). Discipline is active for PDP purposes for one year, at which point it rolls off an employee’s record. (Id.).

2 Although Bell’s counsel cites to Exhibit 2 in support, aside from the conclusory statements made in her responsive brief to the Ohio Civil Rights Commission (“OCRC”), there is no documentation related to any 2017 incidents in this exhibit nor are there reports of these employee’s allegedly disrespectful behavior towards Bell. (See Doc. No. 28 at 4-88). Unfortunately, the failure to cite record evidence is endemic throughout Bell’s opposition, as I comment upon later. On December 22, 2017, Bell was transferred to the position of Food & Beverage Assistant Manager at the Take 2 Grill and assigned the third shift, which typically covered 10 p.m. to 6 a.m. (Doc. No. 22-2 at 49-50). Part of her role in this position was to supervise the restaurant’s unionized cooks and attendants, but Bell testified these workers took excessive breaks and often needed to be prompted to work. (Id. at 51). She also testified they were “rude and disrespectful to me. They were rude to each other. They were rude to customers, and they were rude to

management.” (Id. at 50-51). Employee complaints about Bell’s management style followed her to the new position. (See Doc. No. 22-6 at 12, 17-19). Defendant investigated each of these complaints but in only one instance did Defendant counsel Bell on her actions. (Id. at 18). Bell also had complaints about the employees and reported incidents of disrespectful behavior and vulgar language. (Doc. No. 28 at 21-22). On September 21, 2018, Defendant provided further coaching to Bell regarding how to professionally handle disgruntled guests and employees. (Doc. No. 22-3 at 80-82). This coaching was in response to a belligerent customer who Bell claimed was intoxicated and “repeatedly used the ‘N’ word in talking to [her].” (Doc. No. 28 at 6). Bell alleged she provided witness information to HR regarding this situation, but they refused to follow up to validate Bell’s account. (Id.). Bell also claimed management refused to investigate other incidents of customers using racial slurs. (Id. at 6, 17, 37).

On March 14, 2019, Bell received a written warning for unsatisfactory performance and abuse of authority when she had an hourly team member clock out and leave work to retrieve another manager so that this manager could cover for Bell, who was experiencing a toe injury. (Doc. No. 22-2 at 63-64; Doc. No. 22-3 at 83). Bell filed her first OCRC charge on April 17, 2019, claiming she was subject to a hostile work environment based on her race and sex. (Doc. No. 22-5 at 22). She complained of disparate treatment and improper discipline. (Id.). In her complaint she mentioned one specific incident where she claimed a white employee told her to “kiss his fat white ass.” (Id.).3 She also claimed another white employee was circulating a petition to get her fired. (Id.). Bell stated that despite reporting these incidents, management did nothing.

Bell’s complaints about her employees continued. She reported being threatened with a knife by a kitchen worker; being verbally and physically threatened by another employee; and employees being generally disrespectful and insubordinate. (See, e.g., Doc. No. 28 at 7-8, 12, 24, 32, 34, 38). In May 2019, Bell received a coaching regarding “Professionalism Expectations” and how to properly communicate with and discipline her employees. (Doc. No. 22-3 at 84). Bell was issued a final written warning on August 2, 2019, for abusing her authority and unsatisfactory performance. (Doc. No. 22-5 at 7). Bell passed along an employee’s written statement alleging harassment by other employees at Take 2 to Human Resources. (Id.). Upon investigation it was discovered Bell had allegedly coerced the employee to write a statement about how the Take 2 employees spoke negatively about Bell and pressured her to add additional allegations that benefited Bell. (Id.). It was also alleged that Bell forced this employee to write a statement on her behalf under false pretenses. When the employee learned that Bell intended to use

the statement in her lawsuit, the employee sought to retract the statement, but Bell refused to return it. (Id.).

3 In her contemporaneous account of this incident to HR, Bell claimed the employee told her to “kiss my ass.” (Doc. No. 28 at 20). Bell denied the characterization of events that led to this discipline, refused to sign the discipline, and appealed it. (Id. at 8-10; Doc. No. 22-4 at 8). Bell testified that she did not coerce or force the employee to write anything, rather she encouraged the employee to write down her concerns so that they can be passed along to HR. (Doc. No. 22-4 at 8-9).

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Bell v. Toledo Gaming Ventures, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/bell-v-toledo-gaming-ventures-llc-ohnd-2023.