Begley v. Windsor Surry Co., et al.

2018 DNH 057
District Court, D. New Hampshire·Decided March 19, 2018·No. 17-cv-317-LM·Published·Cited by 1 cases

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Brian Begley

v. Civil No. 17-cv-317-LM Opinion No. 2018 DNH 057

Windsor Surry Company d/b/a WindsorONE, & Windsor Willits Company d/b/a Windsor Mill

O R D E R

Plaintiff Brian Begley brings this action against defendants Windsor Surry Company d/b/a WindsorONE and Windsor Willits Company d/b/a Windsor Mill. Begley raises a number of claims relating to allegedly defective wood products that defendants manufacture and sell. Begley brings this action individually and on behalf of a putative class of New Hampshire consumers. Defendants move to dismiss the amended complaint and to strike the class allegations. Begley objects to both motions. For the following reasons, the motion to dismiss is granted in part and denied in part, and the motion to strike is denied.

Background

The following facts are taken from Begley’s amended complaint, unless otherwise noted. This action relates to certain wood products that defendants manufacture and sell: the

“WindsorONE line of pre-primed trim board products.” Doc. no. 17 at 14. Since 1996, defendants have manufactured and sold these trim boards for exterior construction—as fascia, soffit, rake board, corner board, and window trim—as well as for interior applications.

WindsorONE trim board is made from Radiata Pine wood.

Begley alleges that “nearly all” of the Radiata Pine that defendants use is sapwood, which is the outer portion of the tree stem. Id. at 15. Radiata Pine sapwood has no inherent rot resistance.

To manufacture a board, defendants first cut wood from juvenile Radiata Pine trees. They cut a number of smaller boards in a manner so as to remove knots and other imperfections from the wood, and then glue these boards together with an adhesive to make a single, “finger-jointed” board. Id. at 14. “[E]xterior-grade primer” is applied on the trim board before it is delivered to distributors. Id. at 15.

Defendants marketed and advertised the boards as suitable for exterior application on buildings and other wood structures. Defendants stated that, as a result of its manufacturing process, WindsorONE trim board could be thought of as “turbo wood,” because it “benefits from structural stability, decreased cupping, warping or twisting” and because it is “defect free.” Id. at 19. Defendants advertised the board as providing

consumers with “the durability and long term performance [they] require in a finger joint Trim Board—free of defects.” Id. Defendants also stated that the joints connecting the smaller pieces of the board together “are stronger than the wood itself, and waterproof.” Id. Defendants advertised WindsorONE as superior to wood products made from other trees like cedar, redwood, pine, and fir. Defendants represented that they “use the highest quality materials to produce the highest quality products.” Id. at 21 (bolding omitted).

Defendants provide a ten-year warranty for their end and edge gluing, and a five-year warranty for their primer. On their website, defendants state that they “will replace, without charge, any WindsorONE product that installed [sic] according to directions and fails to meet” the warranties. Id. at 28. Further, “[s]uch replacement is the exclusive remedy for breach of warranty,” and “[t]here are no warranties, expressed or implied, including merchantability,” beyond the glue and primer warranties. Id.

Begley alleges that, contrary to defendants’ marketing, neither the adhesive glue nor the wood itself can withstand normal outdoor weather conditions. The adhesive glue, while water resistant, is not actually waterproof and therefore breaks down through exposure to rain, snow, and other conditions. This allows water to penetrate the pieces of the board, which—because

it has no resistance to rot—decays, rots, warps, and splits prematurely. The deterioration of the board can then cause deleterious effects on the underlying structure. Begley notes that treating the boards with a wood preservative could ameliorate this issue, but WindsorONE boards are not treated with any preservatives. Begley claims that WindsorONE board is thus of lower quality than boards made with cedar, redwood, Douglas fir, or eastern white pine wood, which are naturally rot resistant. Begley also alleges that defendants have known about these problems “for decades” but have nonetheless continued to market WindsorONE board as suitable for exterior applications. Id. at 3.

Begley’s experience with defendants and WindsorONE trim board began in 2004. In that year, Begley started construction on his new home in New Hampshire. He hired Paul Vandenberg to build the home. In August 2004, Vandenberg purchased WindsorONE trim boards through a local distributor and installed them throughout the exterior of the home. In total, 9,712 linear feet of WindsorONE trim board were used on the home.

Before Vandenberg purchased the trim board, the local distributor told him that WindsorONE “was great for exterior use” and “was the best trim board product on the market for exterior use.” Id. at 27. In addition, the distributor provided Vandenberg with WindsorONE marketing materials, product

brochures, and information regarding the product warranties. Vandenberg relayed the information he learned from these sources to Begley. They decided to purchase WindsorONE trim boards “based on the information Vandenberg received . . . and thereafter communicated to [Begley].” Id.

Vandenberg completed construction in February 2005, after which Begley and his wife moved into the home. In spring 2007, Begley noticed that some pieces of the trim board were rotting, deteriorating, or crippling at the ends. He also saw that there were splits, warping, and fungi growing out of some of the wood.

The next year, in spring 2008, Begley noticed that the damage he had observed previously was spreading to other areas of his home—in total, 384 linear feet were affected. He contacted Vandenberg, who conducted an inspection. Vandenberg confirmed that it was WindsorONE trim board that was deteriorating, and, on Begley’s behalf, he filed a warranty claim with defendants for the 384 linear feet of deteriorated trim board. Vandenberg also requested that defendants send a representative to inspect Begley’s home.

Defendants sent an agent from Norcon Forestry Ltd.

(“Norcon”) to inspect the property. After inspecting the property, the agent sent Vandenberg a report dated July 12, 2008. In the report, the agent concluded, “[A]lmost all of the damage to the trim boards may be attributed to poor design or

construction practices over which Windsor had no control. As the observed damage is design or installation related, Windsor does not have practical responsibility.” Id. at 29.

In August, Norcon sent a letter to Vandenberg, which was addressed to Vandenberg, Begley, and Mrs. Begley. At the top of the letter is the following disclaimer: “OFFER OF SETTLEMENT MADE ON A WITHOUT PREJUDICE BASIS.” Doc. no. 17-1 at 2. Enclosed with the letter is a release (“2008 Release”). The letter informs Vandenberg and the Begleys that Windsor Mill would supply 400 linear feet of new WindsorONE+ trim board1 in exchange for the execution of the release. The letter states, “This commitment is not an admission of liability by Windsor Mill, is made without prejudice to any of Windsor Mill’s legal rights and is done solely in the interests of achieving an amicable settlement.” Id. The attached release provides as follows:

In consideration of Windsor Mill providing the following WindsoOne+ [sic] Protected Trim Boards . . . Mr. and Mrs. Begley (“Homeowners”), and Mr. Vandenberg (“Builder”), as “Releasors” herein, . . . hereby releases and forever discharges Windsor Mill . . . and its affiliates, agents, successors and assigns from all claims, debts, causes of action, agreements and liabilities of whatever kind or nature, which they now have, may have or ever had, whether presently known or unknown to them, including any claims arising from any

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Begley v. Windsor Surry Co., et al., 2018 DNH 057 (D.N.H. 2018).

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