Begley v. Windsor Surry Co., et al.

2018 DNH 057
CourtDistrict Court, D. New Hampshire
DecidedMarch 19, 2018
Docket17-cv-317-LM
StatusPublished
Cited by1 cases

This text of 2018 DNH 057 (Begley v. Windsor Surry Co., et al.) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Begley v. Windsor Surry Co., et al., 2018 DNH 057 (D.N.H. 2018).

Opinion

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Brian Begley

v. Civil No. 17-cv-317-LM Opinion No. 2018 DNH 057 Windsor Surry Company d/b/a WindsorONE, & Windsor Willits Company d/b/a Windsor Mill

O R D E R

Plaintiff Brian Begley brings this action against

defendants Windsor Surry Company d/b/a WindsorONE and Windsor

Willits Company d/b/a Windsor Mill. Begley raises a number of

claims relating to allegedly defective wood products that

defendants manufacture and sell. Begley brings this action

individually and on behalf of a putative class of New Hampshire

consumers. Defendants move to dismiss the amended complaint and

to strike the class allegations. Begley objects to both

motions. For the following reasons, the motion to dismiss is

granted in part and denied in part, and the motion to strike is

denied.

Background

The following facts are taken from Begley’s amended

complaint, unless otherwise noted. This action relates to

certain wood products that defendants manufacture and sell: the “WindsorONE line of pre-primed trim board products.” Doc. no.

17 at 14. Since 1996, defendants have manufactured and sold

these trim boards for exterior construction—as fascia, soffit,

rake board, corner board, and window trim—as well as for

interior applications.

WindsorONE trim board is made from Radiata Pine wood.

Begley alleges that “nearly all” of the Radiata Pine that

defendants use is sapwood, which is the outer portion of the

tree stem. Id. at 15. Radiata Pine sapwood has no inherent rot

resistance.

To manufacture a board, defendants first cut wood from

juvenile Radiata Pine trees. They cut a number of smaller

boards in a manner so as to remove knots and other imperfections

from the wood, and then glue these boards together with an

adhesive to make a single, “finger-jointed” board. Id. at 14.

“[E]xterior-grade primer” is applied on the trim board before it

is delivered to distributors. Id. at 15.

Defendants marketed and advertised the boards as suitable

for exterior application on buildings and other wood structures.

Defendants stated that, as a result of its manufacturing

process, WindsorONE trim board could be thought of as “turbo

wood,” because it “benefits from structural stability, decreased

cupping, warping or twisting” and because it is “defect free.”

Id. at 19. Defendants advertised the board as providing

2 consumers with “the durability and long term performance [they]

require in a finger joint Trim Board—free of defects.” Id.

Defendants also stated that the joints connecting the smaller

pieces of the board together “are stronger than the wood itself,

and waterproof.” Id. Defendants advertised WindsorONE as

superior to wood products made from other trees like cedar,

redwood, pine, and fir. Defendants represented that they “use

the highest quality materials to produce the highest quality

products.” Id. at 21 (bolding omitted).

Defendants provide a ten-year warranty for their end and

edge gluing, and a five-year warranty for their primer. On

their website, defendants state that they “will replace, without

charge, any WindsorONE product that installed [sic] according to

directions and fails to meet” the warranties. Id. at 28.

Further, “[s]uch replacement is the exclusive remedy for breach

of warranty,” and “[t]here are no warranties, expressed or

implied, including merchantability,” beyond the glue and primer

warranties. Id.

Begley alleges that, contrary to defendants’ marketing,

neither the adhesive glue nor the wood itself can withstand

normal outdoor weather conditions. The adhesive glue, while

water resistant, is not actually waterproof and therefore breaks

down through exposure to rain, snow, and other conditions. This

allows water to penetrate the pieces of the board, which—because

3 it has no resistance to rot—decays, rots, warps, and splits

prematurely. The deterioration of the board can then cause

deleterious effects on the underlying structure. Begley notes

that treating the boards with a wood preservative could

ameliorate this issue, but WindsorONE boards are not treated

with any preservatives. Begley claims that WindsorONE board is

thus of lower quality than boards made with cedar, redwood,

Douglas fir, or eastern white pine wood, which are naturally rot

resistant. Begley also alleges that defendants have known about

these problems “for decades” but have nonetheless continued to

market WindsorONE board as suitable for exterior applications.

Id. at 3.

Begley’s experience with defendants and WindsorONE trim

board began in 2004. In that year, Begley started construction

on his new home in New Hampshire. He hired Paul Vandenberg to

build the home. In August 2004, Vandenberg purchased WindsorONE

trim boards through a local distributor and installed them

throughout the exterior of the home. In total, 9,712 linear

feet of WindsorONE trim board were used on the home.

Before Vandenberg purchased the trim board, the local

distributor told him that WindsorONE “was great for exterior

use” and “was the best trim board product on the market for

exterior use.” Id. at 27. In addition, the distributor

provided Vandenberg with WindsorONE marketing materials, product

4 brochures, and information regarding the product warranties.

Vandenberg relayed the information he learned from these sources

to Begley. They decided to purchase WindsorONE trim boards

“based on the information Vandenberg received . . . and

thereafter communicated to [Begley].” Id.

Vandenberg completed construction in February 2005, after

which Begley and his wife moved into the home. In spring 2007,

Begley noticed that some pieces of the trim board were rotting,

deteriorating, or crippling at the ends. He also saw that there

were splits, warping, and fungi growing out of some of the wood.

The next year, in spring 2008, Begley noticed that the

damage he had observed previously was spreading to other areas

of his home—in total, 384 linear feet were affected. He

contacted Vandenberg, who conducted an inspection. Vandenberg

confirmed that it was WindsorONE trim board that was

deteriorating, and, on Begley’s behalf, he filed a warranty

claim with defendants for the 384 linear feet of deteriorated

trim board. Vandenberg also requested that defendants send a

representative to inspect Begley’s home.

Defendants sent an agent from Norcon Forestry Ltd.

(“Norcon”) to inspect the property. After inspecting the

property, the agent sent Vandenberg a report dated July 12,

2008. In the report, the agent concluded, “[A]lmost all of the

damage to the trim boards may be attributed to poor design or

5 construction practices over which Windsor had no control. As

the observed damage is design or installation related, Windsor

does not have practical responsibility.” Id. at 29.

In August, Norcon sent a letter to Vandenberg, which was

addressed to Vandenberg, Begley, and Mrs. Begley. At the top of

the letter is the following disclaimer: “OFFER OF SETTLEMENT

MADE ON A WITHOUT PREJUDICE BASIS.” Doc. no. 17-1 at 2.

Enclosed with the letter is a release (“2008 Release”). The

letter informs Vandenberg and the Begleys that Windsor Mill

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