Beeler v. Norton Healthcare, Inc.

CourtDistrict Court, W.D. Kentucky
DecidedMarch 16, 2020
Docket3:17-cv-00573
StatusUnknown

This text of Beeler v. Norton Healthcare, Inc. (Beeler v. Norton Healthcare, Inc.) is published on Counsel Stack Legal Research, covering District Court, W.D. Kentucky primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Beeler v. Norton Healthcare, Inc., (W.D. Ky. 2020).

Opinion

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF KENTUCKY LOUISVILLE DIVISION

KIMBERLY BEELER, Plaintiff,

v. Civil Action No. 3:17-cv-573-DJH-RSE

NORTON HEALTHCARE, INC., Defendant.

* * * * *

MEMORANDUM OPINION AND ORDER

Plaintiff Kimberly Beeler alleges that Defendant Norton Healthcare, Inc. retaliated against her for making good-faith complaints of discrimination to Norton’s Human Resources Department, and to the Equal Employment Opportunity Commission. (Docket No. 41, PageID # 404) Beeler further alleges that Norton discriminated against her due to her age and gender in violation of state and federal law. (D.N. 1-1, PageID # 14) Norton moves for summary judgment as to all of Beeler’s claims. (D.N. 36) For the reasons explained below, Norton’s motion for summary judgment will be granted in part and denied in part. I. Beeler, a 53-year-old woman, began her employment at Norton in 2011 as a Senior Storage Administrator. (D.N. 36-3, PageID # 290) As a Senior Storage Administrator, Beeler was a member of the Information Systems department. (D.N. 36-4, PageID # 295) Norton’s storage infrastructure “houses and supports all of Norton’s critical electronic systems such as payroll, accounts payable, time-keeping, clinical applications, online charting systems, and lab-based applications,” and the Storage group “is essentially responsible for monitoring the I.S. storage environment to ensure that the system has enough storage capacity to support and maintain all of Norton’s critical operating systems without interruption.” (Id. PageID # 296) Although Beeler was considered a Senior Storage Administrator by the company, she was put in the role of a “Backup and Restore Administrator” for the first several years of her employment at Norton. (D.N. 41-2, PageID # 417) At the time of Beeler’s hire, she was 41 years of age. (D.N. 36-3, PageID # 290) In October 2015, Michael Knapper, who was 39, became the Supervisor of I.S. Operations and began directly

supervising Beeler. (D.N. 36-4, PageID # 295) Knapper reported to Brian McCarthy, the Director of I.S. Operations and Support Services. (D.N. 36-1, PageID # 193; D.N. 36-3, PageID # 291) In his declaration, Knapper said that Beeler “expressed dissatisfaction . . . regarding her previous role and responsibilities in the I.S. Storage group” and a “desire[] to become more involved in the group” during one of their first meetings together. (D.N. 36-4, PageID # 296) Knapper said that he reassured Beeler that she was an “integral member” of the group and told her that he expected “all members of [his] group to be capable of working with all systems and technologies and performing all of the essential duties of their job[s].” (Id.) In her affidavit, Beeler stated that she explained to Knapper that “it had been four years since [she] had been able to work on the systems

and that [her] skills were not sharp enough to work on some of the systems.” (D.N. 41-2, PageID # 417) Beeler further stated that Knapper, McCarthy, and Mark Mousette promised to get her the training she requested and “to get [her] up to speed so that [she] could finally be able to perform in the role that [she] was hired for.” (Id., PageID # 418) According to Knapper’s declaration, Beeler’s training was designed to help her master the system and to prepare her to obtain certification on new systems, but Beeler never obtained those certifications. (D.N. 36-4, PageID # 296-97) Beeler testified in her deposition, however, that Norton failed to provide the additional training as promised. (D.N. 36-2, PageID # 244) According to Beeler, “the little bit of training [she received] was not near enough to cover what [she] needed to catch up.” (Id.) Beeler said that some of the training was held during work hours while she was still expected to answer phone calls and emails, as well as work on incoming request tickets, keeping her distracted and unable to focus on the classes. (Id.) Beeler went on to explain that she continued to have routine job tickets that would come in which “would compromise about 95% of [her] [eight]-hour work day. (Id.)

Beeler’s affidavit stated that in May 2016, Knapper provided Beeler a written coaching for the first time regarding certain tickets. (D.N. 41-2, PageID # 418) Beeler said she reminded Knapper at that time that she still needed training that she had not yet received. (Id.) The employee-coaching record—dated May 31, 2016—stated that Beeler failed to acknowledge a ticket that was assigned to her. (D.N. 36-2, PageID # 262) A written comment was included, stating that this was the first ticket that Knapper and Beeler had an extended conversation about. (Id.) In his declaration, Knapper said that Beeler “consistently missed deadlines set to ensure timely implementation of a new program, resisted feedback from [Knapper] and training opportunities with her co-workers, and shifted the blame for her shortcomings to Norton vendors

and/or her co-workers.” (D.N. 36-4, PageID # 297) Knapper said that Beeler also refused to use effectively a project-management tool, Asana, to manage and track her projects. (Id.) In his declaration, Knapper said that he issued Beeler a Performance Evaluation providing an overall rating of “not meeting the requirements of her position” for the 2015 review period due to her deficiencies. (Id.) According to Beeler’s affidavit, the contents of the performance review were “more of the same bias” that she had already noticed. (D.N. 41-2, PageID # 419) The Performance Evaluation, dated June 27, 2016, indicated that Beeler did not meet five out of the seven competency categories. 1 (D.N. 36-2, PageID # 265-66) Beeler also received a total score of 53.82% out of a possible 100. (Id., PageID # 268) Beeler disagreed with the evaluation, writing in the employee-comments section that the evaluation “ma[de] it sound like [she] dropped the ball, ignored assignments, etc. which is simply not true.” (Id., PageID # 269) Beeler testified that she then brought her complaints about Knapper to Craig “[j]ust before [she] got put on the personal

improvement plan.” (Id., PageID # 251) Beeler said that she believes the meeting was “[p]robably a month before[,]” but that she was not exactly sure of the date. (Id.) When asked whether the meeting occurred in July 2016, Beeler testified, “Somewhere around there. I don’t know.” 2 (Id.)

1 In Norton’s motion for summary judgment, it states that Knapper issued Beeler a Performance Evaluation on July 25, 2016, giving her an overall rating of “not meeting the requirements of her position.” (D.N. 36-1, PageID # 196) Norton also said that the evaluation occurred on July 25 in its letter to the EEOC. (D.N. 41-6, PageID # 440) However, the actual Performance Evaluation attached as an exhibit to Beeler’s deposition says that it was submitted June 27, 2016, and acknowledged by Beeler on June 28, 2016. (D.N. 36-2, PageID # 263) Based on the above, the Court finds that concluding that the Performance Evaluation at issue actually occurred on June 27, 2016, is consistent with the context provided in the record. Regardless, as will be explained below, the inconsistency does not alter the Court’s conclusion.

2 Norton argues that “the dates and details of Beeler’s report of discrimination in her deposition and affidavit conflict.” (D.N. 44, PageID # 477) Parties cannot create genuine issues of material fact through affidavits that (1) are “merely conclusory reiterations of the allegations of the complaint and which are not made on personal knowledge” or (2) “contradict their own depositions.” Tiller v. 84 Lumber Co., No. 88-2164, 1989 U.S. App. LEXIS 15558, at *10 (6th Cir. Oct. 10, 1989) (internal quotations and citations omitted). It is true that Beeler testified that her meeting with Craig happened “just before” she was placed on a Performance Improvement Plan (D.N.

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Beeler v. Norton Healthcare, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/beeler-v-norton-healthcare-inc-kywd-2020.