B&B Medical Services, Inc. v. United States

United States Court of Federal Claims·Decided July 22, 2014·No. 1:13-cv-00463·Unpublished

Opinion

In the United States Court of Federal Claims No. 13-463C (Filed Under Seal: June 23, 2014) (Reissued for Publication: July 22, 2014) *

*************************************** B&B MEDICAL SERVICES, INC., * * Plaintiff, * * v. * * THE UNITED STATES, * * Defendant, * * and * * ROTECH HEALTHCARE, INC., * * Defendant-Intervenor. * ***************************************

OPINION AND ORDER

Earlier this year, the United States Department of Veterans Affairs (“VA”) awarded a contract for home oxygen services to defendant-intervenor Rotech Healthcare, Inc. (“Rotech”). Plaintiff B&B Medical Services, Inc. (“B&B”) protested the VA’s award decision, alleging errors in the VA’s responsibility determination, past performance evaluation, and best value tradeoff. While the parties were engaged in briefing on cross-motions for judgment on the administrative record, the VA commenced corrective action and defendant moved to dismiss the protest as moot. For the reasons set forth below, the court grants defendant’s motion.

I. BACKGROUND

A. The Solicitation

On May 31, 2013, the VA issued solicitation number VA256-12-R-0059 for the Veterans Integrated Service Network (“VISN”) 16 Home Oxygen Services contract. 1 AR 129, 2908-09. * This reissued Opinion and Order incorporates the agreed-to redaction proposed by the parties on July 18, 2014. The redaction is indicated with a bracketed ellipsis (“[. . .]”). 1 The court derives the facts in the background section from the administrative record (“AR”) and the exhibit attached to defendant’s motion to dismiss. The contract work involved the furnishing of “all labor, supervision, equipment, training, supplies, delivery and maintenance and incidentals to provide an effective home oxygen services program” within VISN 16, an area that included ten VA medical centers serving 6,300 oxygen- using patients in nine southern and midwestern states. 2 Id. at 140-44. The VA anticipated awarding two contracts; work for two of the medical centers was set aside for a small business, while competition for the remaining work was unrestricted. Id. The contracts were to be awarded for one base year, with four one-year option periods. Id. at 140.

Offerors were to submit their proposals in three parts: a technical proposal, a volume containing past performance information for up to ten similar government or commercial contracts from the previous three years, and a price proposal. Id. at 232. They were also to submit a small business subcontracting plan. Id. at 235. The VA intended to evaluate the offerors’ proposals on five factors: (1) technical capability, (2) quality control program, (3) past performance, (4) participation of service-disabled veteran-owned small businesses (“SDVOSB”) and commitment to small businesses, and (5) price. Id. at 242. Upon evaluating all of the proposals on these factors, the VA would “award a contract . . . to the responsible offeror whose offer, conforming to the solicitation, [would] be most advantageous to the Government, price and other factors considered.” Id. at 241.

B. The Source Selection Plan

The exact procedures that the VA would use to evaluate proposals were not set forth in the solicitation. Rather, the procedures were outlined in the source selection plan that was approved by the contracting officer on May 28, 2012. 3 Id. at 99-108. First, the VA would determine the acceptability of the proposals, i.e., it would ascertain whether the offerors complied with the solicitation. Id. at 106. Second, a source evaluation team, also referred to as a technical evaluation board (“TEB”), 4 would evaluate the proposals under the technical factors. 5

2 The nine states are Louisiana, Texas, Oklahoma, Mississippi, Alabama, Florida, Arkansas, Missouri, and Kansas. AR 141-44. 3 The body of the source selection plan departs from the plan’s table of contents in significant respects. For example, the body of the plan does not contain sections describing how technical capability, SDVOSB participation, and price would be evaluated and rated, even though such sections appear in the table of contents. Indeed, it is difficult to ascertain whether certain sections were omitted intentionally or accidentally because the section numbering within the body of the plan–specifically within section 4–is inconsistent. For example, there is no section 4.0, and there is a section 4.2.2, but no section 4.2.1. Compare AR 100, with id. at 105- 06. 4 Compare AR 103 (“source evaluation team”), 106 (“SET”), with id. at 101 (“technical evaluation board”), 107 (“TEB”). 5 The source selection plan confusingly provides: [. . .]. AR 106 (emphasis added). The solicitation does not contain a section M, see id. at 131-32; past performance, SDVOSB

-2- Id. Each evaluator was to identify and document the significant strengths, strengths, weaknesses, significant weaknesses, and deficiencies of each proposal and then assign a rating–Excellent, Good, Marginal, or Unsatisfactory–for each factor. 6 Id. at 104-06. Third, a past performance evaluation team would evaluate the proposals under the past performance factor and then assign an appropriate confidence rating. 7 Id. at 106-07. Fourth, the TEB would meet to discuss the evaluations and arrive at a consensus, after which the chair of the TEB would prepare a “Capability Assessment Memorandum (Consensus Evaluation Report)” summarizing the TEB’s findings. Id. at 107. In particular, the report was to include [. . .]. Id. Additionally, the TEB was to [. . .]. Id.

Fifth, upon receipt of the TEB’s report, the contracting officer could, if she chose to do so, [. . .] and then place these proposals in a best value pool. Id. Sixth, if a best value pool was established, the VA might conduct exchanges with the offerors and/or request proposal revisions. Id. at 107-08. Seventh, upon receipt of revised proposals, the TEB would conduct a final evaluation, and then the chair of the TEB would [. . .] Id. at 108. The final step of the process was the selection of the source:

[. . .]

Id.; see also id. at 101 ([. . .]). As described in the following section, the source selection process ultimately employed by the VA did not precisely conform to the source selection plan.

C. Evaluation of Proposals

The VA received nine proposals by the August 13, 2012 proposal deadline. Id. at 1225- 26, 1234. The contracting officer found [. . .]. See, e.g., id. at 1033-34. From August 26, 2012, through August 31, 2012, the TEB convened to evaluate the proposals. Id. at 1220.1. The TEB

participation, and price were not technical factors or subfactors in the solicitation, see id. at 232- 35, 242-48; only the past performance evaluation team was to evaluate the proposals under the past performance factor, see id. at 106; and the TEB was not supposed to have access to price information, see id. at 104. However, because the TEB’s actual evaluations reveal that it only evaluated the proposals under the technical capability and quality control program factors, see id. at 1161-220, the court presumes that that was the intent of the source selection plan. 6 Although the body of the source selection plan indicates that the adjectival ratings to be used were [. . .], AR 105-06, the scoring sheets attached as exhibits to the source selection plan indicate that adjectival ratings of [. . .] should be used, id. at 118, 121. The TEB ultimately used the latter, not the former, ratings. See id. at 1161-220, 1227. 7 In the source selection plan, only the abbreviation “PPET” is used, AR 106; the abbreviation is not defined, nor are the members of the past performance evaluation team identified. The earliest document containing the missing information is the contracting officer’s January 2, 2013 best value pool determination. See id. at 1221-39.

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