Barrett v. Apple Inc.

District Court, N.D. California·Decided June 13, 2023·No. 5:20-cv-04812·Unknown

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 SAN JOSE DIVISION 7 8 CARL BARRETT, et al., Case No. 20-cv-04812-EJD

9 Plaintiffs, ORDER DENYING PLAINTIFFS’ MOTION FOR PARTIAL 10 v. RECONSIDERATION OF ORDER ON MOTION TO DISMISS 11 APPLE INC., et al., 12 Defendants. Re: ECF No. 134

13 14 Pending before the Court is Plaintiffs’ Motion for Partial Reconsideration (“Motion”) of 15 the Court’s Amended Order Granting in Part and Denying in Part Defendants’ Motion to Dismiss 16 First Amended Complaint (“Prior Order”), issued on June 13, 2022. See ECF Nos. 97 (“Prior 17 Order”); 134 (“Mot.”). Specifically, Plaintiffs request that the Court reconsider its holding that 18 Plaintiffs did not state a claim for Apple’s receipt of stolen funds in violation of California Penal 19 Code § 496. Mot. 1. The Court heard oral argument on the Motion on June 8, 2023. Having 20 considered the parties’ written and oral arguments, the Court DENIES the Motion for the reasons 21 discussed below. 22 I. BACKGROUND 23 A. Factual Background1 24 Defendant Apple Inc. is a California corporation with its principal place of business in 25 Cupertino, California. FAC ¶ 16. Defendant Apple Value Services, LLC (with Apple Inc, 26

27 1 The Court here reiterates relevant portions of the factual background described in its Prior Order. See Prior Order 2–6. 1 “Defendants” or “Apple”), is a Virginia corporation with its principal place of business in 2 Cupertino, California. Id. ¶ 17. Plaintiffs are residents of Oregon, Florida, California, and 3 Missouri, all of whom fell victim to scams involving the purchase of Apple’s App Store & iTunes 4 gift cards. Id. ¶¶ 7–15, 112–177. 5 According to Plaintiffs, the scam works as follows: The scammer contacts an individual. 6 Id. ¶¶ 63–71. The scammer induces panic or urgency in the individual or otherwise induces the 7 individual to give money to the scammer. Id. The scammer may, for example, tell the individual 8 that the individual has a time-sensitive opportunity to receive a vaccine for COVID-19. Id. The 9 scammer tells the individual that the individual can transfer money to the scammer by using 10 iTunes gift cards. Id. The scammer tells the individual to go to a nearby retailer to buy one or 11 more gift cards. Id. The scammer tells the individual to give to the scammer the unique code(s) 12 located on the back of the gift card(s). Id. If the individual complies, the scammer may ask the 13 individual to purchase more gift cards and share their codes as well. Id. 14 Once the scammer is in possession of a gift card code, the scammer is in possession of the 15 value associated with the gift card—at least until the individual who was the victim of the scam or 16 someone else with access to the code uses up that value. Id. At this point, the scammer does one 17 of two things. Id. The scammer may sell the code to a third party in exchange for money. Id. 18 Alternatively, the scammer may input the code into an Apple ID account controlled by the 19 scammer. Id. If the scammer inputs the code into their Apple ID account, the scammer can use 20 the value of the gift card as if it were their own and carry out transactions in either the iTunes 21 Store or the App Store. Id. For example, the scammer may purchase songs or movies on iTunes, 22 or they may spend the money on or within applications (“apps”) controlled by a third party. Id. 23 Some apps are free but some cost money to download; moreover, some apps allow or induce users 24 to pay money within the app itself—for example, to get access to special features of the app. Id. 25 In a typical version of the scam, however, the scammer will not spend the gift card value in 26 the iTunes Store or on or within third-party apps. Id. Instead, scammers spend the value on or 27 within an app that the scammer controls. Id. The scam, or at least one cycle of the scam, is 1 complete when the Apple Developer-scammer receives their payment from Apple. The scammer 2 has at this point effectively converted gift card codes into money. 3 Plaintiffs allege that Apple has control of its iTunes and App Stores such that it knew or 4 should have known about specific iTunes gift card scams as they were occurring or soon after they 5 occurred. See, e.g., id. ¶ 25. Plaintiffs allege that Apple knew or should have known: which 6 Apple IDs had uploaded the codes of stolen gift cards; which iTunes Store or App Store purchases 7 had been made with the value uploaded from stolen gift cards; and which Apple Developer 8 accounts were associated with purchases made with the value uploaded from stolen gift cards. 9 See, e.g., id. ¶ 73. More generally, Plaintiffs allege that Apple knew or should have known how 10 the iTunes gift card scam works, and that it is a widespread and impactful phenomenon. See, e.g., 11 FAC ¶ 63. Plaintiffs allege that Apple could have used its knowledge and control of its online 12 stores to suspend Apple ID accounts and Apple Developer accounts associated with suspicious 13 activity, to refuse to pay Apple Developer accounts that seemed to be involved with scams, and to 14 refund to scam victims Apple’s 30% commission on purchases associated with scams (if not the 15 full 100% loss of the stolen gift card value). Id. ¶¶ 97–98. Plaintiffs point out that in 2012 Apple 16 started producing gift cards in $500 denominations, potentially increasing the impact of individual 17 scams. Id. ¶ 106. Plaintiffs allege that Apple’s actions or failures to act indicate that Apple is 18 aiding and abetting the scams, or is otherwise violating California fair competition statutes by 19 knowingly paying scammers and keeping funds received because of the scams. See, e.g., id. ¶¶ 20 108–110. 21 Plaintiffs bring this action individually and also on behalf of a proposed nationwide class 22 of persons in the United States who were victims of the iTunes gift card scam and who did not 23 receive a refund from Apple. Id. ¶¶ 181–302. Plaintiffs propose one subclass that includes scam 24 victims who contacted Apple following the scam (the “Contact Subclass”). Id. The FAC 25 described nine named Plaintiffs, all of whom fell victim to a typical version of the scam as 26 described above. Id. ¶¶ 112–177. Five of those Plaintiffs—Plaintiffs Polston, Martin, Maria 27 Rodriguez, Michael Rodriguez, and Andrew Hagene—remain in the action, as described below. 1 See infra, at Section I.B. n.2. Two of the remaining named Plaintiffs contacted Apple after being 2 scammed, one contacted the police, and two contacted both the police and a district attorney. FAC 3 ¶¶ 112–177. According to the FAC, the individual Plaintiffs who did not contact Apple “[were] 4 informed that once the scammers redeemed the iTunes gift card there [was] nothing that Apple 5 would do for them.” Id. Those who contacted Apple were informed that after the cards had been 6 redeemed, “there was nothing Apple could do.” Id. 7 B. Procedural History 8 Plaintiffs Michel Polston, Nancy Martin, Michael Rodriguez, Maria Rodriguez, and 9 Andrew Hagene (“Plaintiffs”)2 bring a putative class action against Defendants Apple, Inc. and 10 Apple Value Services LLC (collectively, “Apple”). In their First Amended Complaint (“FAC”), 11 Plaintiffs asserted the following claims: (1) unfair practices in violation of the California 12 Consumers Legal Remedies Act (“CLRA”), Cal. Civ. Code § 1750 et seq.; (2) unfair practices in 13 violation of the California Unfair Competition Law (“UCL”), Cal. Bus. & Prof. Code § 17200

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Barrett v. Apple Inc., (N.D. Cal. 2023).

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